Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adri�n
a week ago
Absolutely phenomenal experience with CARSTAR. Kayla was awesome and put up with my calls and insurance company, Tim did a great job keeping me up to date and the mechanics truly brought my truck back to life after a costly fender bender. I would recommend their services to anyone needing automobile repair.
Jane Beasley
3 months ago
I needed my repair completed quickly and asked for same. Car was ready sooner than expected and I was thrilled my Baby had been detailed inside and out! Staff were personable, competent and friendly. Will definitely use them again if repair needed in the future.
Mary Shellenberger
2 months ago
Carstar auto repair is the best in town. My car was stolen but found the same day. Wheel column was striped. Carstar did a wonderful job on fixing my car. Best company ever, They told me my car would be ready on a particular day and they were right. They kept me informed on the process every step of the way. They are truly professional and friendly. If I need repairs again I would not hesitate to have them do the work. They even cleaned my car inside and out.
The Jeremy Zombie
a month ago
Whoever stole my car tore it up pretty bad, but Carstar was able to repair it back to the condition I originally had it in (pretty much flawless). I was very impressed with their work on my car. Thank you
Gwendolyn Gideon
a week ago
Timely and my car looks great. Pleasant surprise to find my car vacuumed and clean on inside as well!
Bryana Coffin
6 months ago
Awesome, speedy service. Had great attitudes and outstanding customer service! Had the steering collumn replaced and when we came to pick up the car they also washed the car and detailed it. I would reccommend them to anyone! Thanks again guys!Services: Transmission, Steering & suspension repairServices: Transmission, Steering & suspension repair
Jean Tosoni
5 months ago
Very pleased with their work & efficiency! And my car looks brand new again. Would definitely return if needed.Service: Body & TrimService: Body & Trim
Lisa Cassidy
a month ago
Efficient with the estimate and friendly. I appreciated the explanation of what to expect if the insurance company approved the work.
Brenda Fiegel
10 months ago
I took my car for repairs after an accident. Everyone was very fast, friendly and professional. They got the job done faster than the estimate. They did an amazing job with the repairs and detailed it before I picked it up as well. I would absolutely use them again!Services: Painting, Body & TrimServices: Painting, Body & Trim
Melissa Ryder
5 months ago
A bad experience was made better by CARSTAR SILVER HAMMER. They stayed in touch with me about the progress on my car and it was detailed when I picked it up.Services: Steering & suspension repair, Electrical, Body & TrimServices: Steering & suspension repair, Electrical, Body & Trim
Libby Tucker
7 months ago
I the friendly staff. The staff are very helpful, courteous, polite, honest, and knowledgeable. This group is flexible and understanding and will work with you to get your goal accomplished. I will not take my vehicle anywhere else. Highly recommended.
Mellie Ruiz
a year ago
I took my car to Carstar to get my driver door fixed after someone backed into it. The service was phenomenal!! They took such great care of my car, staff is so friendly and kind! When I got my car back, it looked stunning! They washed and even detailed the inside!!! I will certainly recommend and go back (hopefully no time soon).
Kenneth Jones
11 months ago
Carstar silver hammer replaced the door skins on both doors on the passenger side of my car because of hail damage in 2008. I was told at that time I have a lifetime warranty on their work. Both doors that they worked on are rusting badly. I know cars rust over time, but the doors on the driver side of my car are not rusting at all. They still look like new. I was told by the receptionist that their warranty do not cover rust, but she will have the manager reach out to me. No one has reached out to me and I believe that their way of saying that they will not honor the lifetime warranty. The doors on my car that they did not work on are fine. The doors that they worked on are rusting badly.
Jenny Smith
6 months ago
Took my car there for a repair after someone backed into it. They did an amazing job and even detailed my car when it was complete. I would reccommend this place :)Services: Painting, Body & TrimServices: Painting, Body & Trim
Lori Hayden
a year ago
From start to finish and from first entering and leaving building to phone calls regarding updates to my vehicle have been nothing but extraordinary! After they repaired my rear bumper and tow hitch; they also detailed my vehicle both inside and out!! They even cleaned my dirty Tupperware that I had left in my Jeep. Very friendly- always having a smile and thoroughly explaining each steps/actions that would and did take place. I will definitely recommend this auto body shop to anyone needing services!
Drigo Ortiz
a year ago
I appreciated how on top of everything this body shop was after my accident. They offered a towing service that they worked with, 3B's towing, which allowed me to get the process started. I even got a ride home, which I appreciated so much.They were patient enough to wait for insurance to kick in. They even let me know my car was totaled before insurance even got back to me. If I have an accident in the future, this is the first place I would consider!The staff is very patient with questions, willing to send visuals, and tries their best to get to know your situation.
Cameron Schilousky
2 years ago
The whole CarStar team at this location are superstars. I've come in twice, once mid 2021 for a significant drivers door dent/scrape, and once in February 22 for a side mirror fix. The first time I was here they blew me away with the professionalism and white-glove service. I felt like I and my car mattered to them. The work they did patching the door dent was perfect. Absolutely defect free and in great time too. They even did what looked like a full interior detail of the car while they had it. I got the vehicle back looking as mint as it had when I pulled it off the lot. They went above and beyond the level of service I expected.The side mirror fix this year was no different. The team took amazing care of me, and made sure I felt that my needs were met and exceeded. I found my body shop; I will take my vehicles no where else for body work and cosmetic repairs.Services: Painting, Electrical, Body & Trim
Janet Atkins
a year ago
They evaluated the condition of my car very efficiently, quoted a price very honestly, and cautioned me that parts might not be available for repairs since the company that manufactured it closed several years ago. They made it easier to decide whether to have it repaired or salvaged. They were kind & understanding in every way. I highly recommend their service.
Octavia Dunkin
a year ago
Brought my car here after an accident. Picked up my car it looked great. Not only did the outside look great the person that did my detail on the inside detailed my truck better than my regular detail shop. Great Job. Definitely recommend.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Bruce Willhite
4 months ago
They did a good job with estimates and with informing the insurance company
Rocio C.
a year ago
Woww I really recommend this place. They fix my car. They do a excellent work. I m happy to have my car back. They bring a excellent customer service. The girl than work in the front desk she is adorable and friendly.
Joel Brewster
a year ago
Great experience with CARSTAR Silver Hammer location. My daughter was hit by someone who ran a red light and the car looks better than prior to the accident! They were able to get us in more quickly than other body shops and did a great job. Very friendly staff.Service: Body & TrimService: Body & Trim
Amanda Wickert
2 years ago
Had a great experience with CarStar. I got into an accident and they helped me coordinate my rental. The repair of my car was very quick and communicative. When I left I noticed a light was on and promptly called them about it. They apologized and made it right. Now you might read that as a mistake - I just read that as human error happens. It s what you do when you realize you missed something that matters. They communicated with my insurance company and fixed the issue. It s easy to do a good job generally. But it s much more challenging to have the humility to own and make mistakes right, even if they are exceedingly rare.I m a big believer in it s the people that make for a quality and thorough experience. I am a solidly assertive customer and I m sure irritating to deal with sometimes. They were patient with me despite that, and I m pleased with how my car looks and works.I would recommend them to anyone! Quick, communicative, quality work, and accountable.Services: Painting, Electrical, Auto engine diagnostic, Body & Trim, Air conditioning
Kira Silvers
2 years ago
CARSTAR did an excellent job fixing my van up after being hit. They worked with insurance, picked up my van, and had it ready to go before the original time frame. It looks better than it did before! When I had some concerns after getting it back, they looked at it and was able to alleviate any concerns I had. I'm happy with the decision for them to fix my van and offered fair pricing (even if I didn't have to pay). I would highly recommend them.
Tori Rice
2 years ago
Extremely professional. My car was in an accident and they fixed in less than a week and also detailed the inside and out. (I d been trying for months to get gum off my window and now it s off thank you). They re super friendly too. Definitely recommend!Services: Exhaust, Painting, Body & Trim, WeldingServices: Exhaust, Painting, Body & Trim, Welding
Amber Benton
a year ago
I really wish I could rate this place high. I always go to the one on maple and I ve never had any issues. My car was hit by another driver and I took it to this location because they could get me in the soonest. Mistake #1, the accident happened 11/04 and I got my car back finally a few days ago. Within 35 mins of driving my car it shuts off while in the drive thru and I have to get it jump started. Mind you before the guy hit me I had zero issues & she drove beautifully. I called carstar to say hey like my cars not fixed & they told me yeah we had to jump it a few times, you might need a new battery & basically was like good luck. I m a single mom of 2 kids with 0 family, I paid cash for my car and now I don t even have transportation which isn t by my own hand. I don t know who I need to complain to but I m complaining to anyone who will listen. It s unfair. Mind you they didn t say ANYTHING about this when I picked my car up, instead let it die on me in the middle of driving it with two very small kids and it being negative degrees out. If they would ve brought it to my attention I would ve asked or paid them to fix it. Learn from my mistakes. I m heartbroken, I just wanted my car back.Services: Tires, Painting, Body & Trim, Battery
Linda Williams
a year ago
Super friendly, helpful worked with me on insurance and other non covered repairs. Quick with the repairs kept me informed. Cleaned the inside of my car 10 stars for that.
1593jh
2 years ago
Unbelievably friendly and fast. My vehicle was backed into damaging the passenger door, rear quarter panel and bumper. My vehicle is a 2008 and they matched the paint perfectly!!Great place to have work done!Services: Painting, Body & TrimServices: Painting, Body & Trim
Jessica Hooper
4 years ago
Took my truck in for repairs after an accident. They did amazing and my truck looks brand new! They noticed my window was not working and immediately worked me out a quote for it too. They are fast, friendly, and the cost for my window repair was 1/2 of what everyone else wanted. I will definitely be back for any future repairs. Amazing service!
Alexander Smith
a year ago
Hit in the parking lot of my work. They came recommended by the offender's insurance. Carstar seamlessly worked with insurance and it really was as simple as dropping it off and picking up a fully repaired (even washed and detailed) truck. Fully satisfied and recommend.