Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marty Barnhart
3 months ago
We chose CARSTAR for our Subaru Outback paint repair. Some minor damage had occurred from a parking lot and we wanted to keep it looking new. Zach too care of us from start to finish and communicated well along with providing the best estimate among three we received. The paint blended perfectly and our car was done in the time frame estimated. We are thrilled and recommend CARSTAR for your auto body repairs.
Melissa Jacobson
3 months ago
I completely appreciated Carstar! They made fixing my vehicle easy, from kind and compassionate service, to listening to my concerns (and addressing each one), to helping me with a rental!! After the repair was complete they went through everything with me and physically showed me what they did. It was personalized service, and I could be happier!!
John Erickson
3 weeks ago
Travis and his team at Carstar provided excellent service and completed our work earlier than estimated and at a cost lower than expected. I highly recommend using them for your body, fender and painting needs.
Steve Fulton
3 months ago
Carstar-Northwest did a great job repairing my vehicle. The staff was very professional to work with and my car looks great!
Jennifer Moore
3 months ago
This place is great! Very friendly and gave me an extremely fair estimate. They were ready for me at my appointment time and got the repair done fast! Also fixed one thing for me for free. I definitely recommend them!
Gloria C
2 months ago
Zack at car start northwest was absolutely amazing. He did everything he could to help me get back into my vehicle and cut prices for me as well as added some maintenance items. I can t thank him enough.
Lynne Meece
2 months ago
People went above and beyond to help me out. Patty arranged for a rental car and helped me transfer packages from my wrecked vehicle to a vehicle from Carstar. Kevin gave me a ride to my home and helped me unload belongings and packages. Travis was very efficient in his evaluation of the damage to my vehicle. And Kevin even helped me figure out how to adjust the steering wheel in my rental car. First class staff!
Liz Neumaier-Smith
4 months ago
CarStar made everything easy for me. Someone had tried to steal my cataytic converter. There was a little wait for parts but I was kept up to date on the timeline for when the repairs would be finished and they took care of returning my rental car
Paula Wilcher
4 months ago
My car was stolen and Travis was amazing from beginning to the time I picked up my car from being fixed. They kept me informed every step of the way. Highly recommend!
Shannon Giasson
5 months ago
Pete, Zach, and the whole team at Car Star were amazing! They took the time to answer all my questions, were professional and courteous, and did a phenomenal job on my daughter s car. I can t thank them enough for all their hard work!Service: Body & TrimService: Body & Trim
Sally Witt
6 months ago
We took my mother s car to several auto repair locations for an estimate on hail damage. Car Star Northwest was by far the most thorough, friendly and professional of all. I would not hesitate to trust them with our repairs.
Brian Musser
a month ago
Great experience. if you find yourself needing collision work done, I would definitely recommend you see the Car Star team!
Sonja Beitel
6 months ago
My side mirror was broken. I use my mirror constantly when I'm driving so I needed it repaired asap. The employees at CARSTAR Northwest were personable, efficient, caring, and professional. I'd definitely suggest your repairs be done at this business.
Katrina Mcghee
2 months ago
Very easy to make an appointment. Once they got the car they gave very good and accurate updates . Nothing but good customer service
Connie Mangano
5 months ago
Great communication and great work. This is the place to take your car. I am super happy with what Car Star did and how they handled everything.Services: Painting, Body & TrimServices: Painting, Body & Trim
john kimsey
2 months ago
this was a great experience truck in shop for hit and run,Carstar set me up sent car ready to go AT the repair shop requested. pick up and delivery.Perfect.thx much.JDK omaha Ne
Brett Drake
3 months ago
My truck had $17000 damage done, Carstar did a great job, keeping me up to date on the repair process and delivered a great looking repair. Thanks Carstar
Knella W.
2 weeks ago
Excellent customer service. Great job on the repair and done on time.
Linda Potter
11 months ago
My first time using CARSTAR for repairs. They did a wonderful job fixing my car and in a timely manner. I was kept up to date on the process of repairs by text messages and phone calls on a daily basis. The staff was friendly and easy to work with. I would not hesitate to use them again if needed.Services: Painting, Body & TrimServices: Painting, Body & Trim
Maureen Sawatzki
4 months ago
A awesome place. Friendly people. Kept in touch with me about the progress of my vehicle. I would recommend CarStar Northwest.
Gary Dugger
4 years ago
This place truly is the best place to take your car. Great customer service and my car is perfect. The paint job made it look brand new. Cant tell I had any damage on my new truck. Great work!!!!
LeGrande McGregor
2 weeks ago
Car repairs were completed earlier than expected. A very pleasant surprise.
Linda Cooper
3 months ago
1) Frustrating when this survey requires one to use Google and can t use Yahoo!2) Customer Service GREAT! Thanks to Penny , Travis, Zac!!!
Catherine Lang
2 months ago
Great service, prompt and attentive. The workmanship was superior. I really appreciated the customer service.
Amber Hambly-Mellen
6 months ago
Updates were great! I got phone calls on changes that had to be done and text/link updates. Zach and Carstar made a very stressful situation much less stressful.
One
a year ago
The workers here are exceptional. I had a seized bolt in my license plate, they told me to bring it by and they'd take a look. I did so, they got me in and out in under 20 minutes and didn't even charge me. Outstanding generosity. Helped me tremendously!
Gayle Sorensen
a month ago
Great service, friendly staff, perfect repair! Would highly recommend them!
Joshua Howell
3 years ago
I had a small repair job that needed to be done. I'll admit, I actually went to Dingman's first because they were the first on the block from Maple. After waiting in their lobby for 20 minutes, I was told by Dingmans that they weren't sure if they could/would do the job, and asked me to come back the next day. I then saw CarStar Northwest and went there. They took care of it in less than 20 minutes. They were kind and courteous, and they made the repair for 1/3rd the cost of what my dealership quoted me. Can't beat their service or their prices. Highly recommend CARSTAR Northwest!
Lisa Laughery
a year ago
Great place to have your repaired when there s been an accident. Organized, efficient and meets all timelines. They arrange rental car service for you to make the entire process hassle free. I dropped off my car and was greeted by Enterprise agent and took me to the rental. When I picked up my car I was able to leave the rental there. I didn t have to return the rental to its location. Super swift!!! Car looks perfect no signs of it being repaired.Service: Body & Trim
Jeremy Dalton
2 months ago
Zach is amazing. I have taken multiple vehicles there and would highly recommend this location. Spectacular service, patience, and willingness to help. Amazing team and people. Love this location and would recommend it every day and twice on Sunday.