Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tami Workman
2 months ago
Called them on a very busy Saturday morning. Didn't know if they would have time to get my car that day. But at 3pm they showed up and took care of everything!! The driver was very nice and knew what he was doing!! Would highly recommend!! Thank you so much!!
Z J Engle
3 months ago
They really saved the day for me when my battery died in the middle of a snowy street. The road was like a maze of snow banks and parked cars but they still found a way to get to my car and tow it off the road. They were so polite and helpful and I m so grateful for what they did!
M.L. Strang
5 months ago
I broke down in the middle of Amazon's in gate. After calling, they were so quick to show up, try to get my truck running and took the time to tow me into the dealership. I knew I would pay a good price for a heavy truck tow, but found it to be an incredible value.Getting the "tow of shame" always suck. But made a crummy day a little brighter. I am so grateful they were there to rescue me!
Norman Kepner
3 months ago
Rhe wrwck wr driver Cody was very polite and nice .I can't say the same for Sharron Herr. She was rude and did not take me seriously about my truck needing to be towed after a jell up.i kept getting lied to about a wrecker to pick up my semi. For 4 days. Not happy about that at all. The personnel staff at the drop was very polite and easy to talk to. Hats off to the good people at arrow. The dispatch people need some seriously reconsider there position when talking to paying customers.
Sandra K
9 months ago
These guys were polite, courteous and great communication. They listened to my requests and knew what they were doing when picking up my 15 passenger daycare van.
Jill Hart
3 weeks ago
So kind and helpful! We really appreciated Arrow Towing's help. The driver took his time to help us try to jumpstart our car with his cables before towing us to the garage.
Brooke Ryan
5 months ago
Would give 0 stars if I could. I requested a tow and was quoted $150+ "a little more" for a special tow truck. Prior to calling a tow truck we tried to jump it without success. In the end we were charge $400 without notice and I when I requested a itemized receipt it showed I was charged for 2 tow trucks and there was a note in my car saying it starting after a jump. So essentially I was charged $400 for a jump and a tow of a working vehicle.... would not recommend.I tried to call to discuss these charges and was given a rude run around and then was told they would have to call me back and I have not heard from them since. My husband called to follow up and was given no answers. Terrible customer service and charged us for unnecessary and unwanted services.
Jordan Traster
7 months ago
I was in need of a vehicle recovery, and Arrow responded very quickly. For my particular case, they were able to dispatch a truck within an hour of the call. It was a unique situation and they had to coordinate two trucks to get the job done, but they were very efficient. Your results may vary based on their availability. They have great customer service, and their drivers were very courteous and answered all my concerns about the vehicle towing. I recommend this company.
Hannah Kirby
a year ago
My car broke down on dodge in the middle of an on ramp and oncoming traffic. My Car ended up dying- making my hazards shut off as well. I was so nervous to be alone and on dodge in the dark. Anthony Anderson with arrow towing came in under 30 minutes! He hooked up my car so quickly and told me to stay in the police car( I was waiting in) to stay warm and he would come get me when it was time to go.Anthony was nothing but comforting and kind durning such an anxious time. I felt so safe & taken care of. I could not be more appreciative of his timeliness & knowledge of what was wrong with my car.I really hope If you find yourself in a tough situation like I was that you get lucky enough to have Anthony dispatched to help you out !!Service: Car towing
Justin Bussing
6 months ago
Little exspensive but did an excellent job getting my vehicle out of its location and towed home!
WootArts
8 months ago
I called them to get my car towed had to wait a few hours but they'll definitely get the job done.When I Uber'd to give the keys to the tow truck guy he was really awesome and gave me and my car a ride home. it cost $160 in total for about a 7 mile trip.If your willing to wait they'll come and get you towed.
Lorin Howard
6 months ago
Despite not wanting to need a tow service, Arrow Towing was outstanding. Our car broke down on the side of a highway at midnight and we needed it moved due to being a safety hazard to other drivers. They picked it up quickly and kept us informed proactively at every step. Just call them!!
Cheryl Beraldi
6 months ago
Apparently if you need service, you're the last priority no matter how long you wait. I had to wait over 3 hours to get service because they kept taking other calls despite dropping temps and being stuck on the side of the road at night. No updates as to ETA other than driver will call when they're on their way. Because they took so long, had no ther choices to get other towing services due to the late hour. Charged higher because they kept delaying services and had no other options. Very poor service.
Troy
7 months ago
Mike went above and beyond to haul my motorcycle from the hospital to my home. He treated me my bike and my wife with respect. The dispatcher kept my wife informed on the whole deal. Mike even parked it in the right place and locked the bike back up and took care of my bike like it was his own.Service: Motorcycle towingService: Motorcycle towing
Lu Go
2 years ago
Anthony was amazing. He arrived to pick up my daughters car at 9pm on the interstate. He arrive about 15-20 mins after we called. He got everything up on the truck bed in about 15 mins and we were off. Very professional, super knowledgeable and helpful.Service: Car towingService: Car towing
Todd Keeling
a month ago
The driver got there quick, was very knowledgeable, and got me and my vehicle off the road quickly.
Lillian Williamson
2 weeks ago
A little bit pricey for a tow but Chris was really nice and patient, and I appreciated his help.
YOKO
3 days ago
Anthony came out and was such a major help while I was in a pinch saved me from a huge hassle!
Azious Brewer
3 months ago
Got into a car accident with the tow truck . They left there door open in a small street and I hit the door and there insurance won t pay for my car and the manager is rude !! I would not recommend these people to anybody
Bradley Yenney
10 months ago
If you re looking for someone to tow/recovery your vehicle. Look no further because if you re reading this you found the best. Needed my truck towed to the dealership. The driver for the red and black Peter-built flat bed is the most legit operator I ever met Instantly took all the worries I had about a non functioning truck away he s definitely a true homie. Call them you won t be disappointedService: Car towing
Doug Eggert
7 months ago
Ran out of gas on Interstate 80 last night. Arrow Towing was the only Company that answered phone, it was 11:30Pm. Waited about 10 minutes, received 2 Gallons on gas and was on my way, More than fair price for Towing Company. Great Job Arrow and thank you for getting me home last night. 09/13/2023
Darren Moore (GetMooreDarren)
9 months ago
I was in a jam and Arrow towing was the only tow service I called (out of 3-4) that answered the phone first try. The other services had an auto text sent to my phone prompting me to give info about my tow. I m old school. In an emergency I wanna talk to a human being. It made me feel better to speak with someone who told me they would be there and they were in 15 min. I appreciated that
Craychek
a year ago
Use this business! These guys were extremely professional, timely, detailed, and have good prices.When we needed a tow in the middle of the night they responded within 30 minutes. The dispatch was efficient and communication on eta was great. The driver called me as well to verify location and let me know he was running a few minutes behind (he was still there within 30 minutes).He made sure we had all the things we needed out of our car and made sure we had got all the keys we needed off the car keys. Extremely polite and professional.Will use again if I need them.Service: Car towing
er schnak
4 years ago
Got the towing done. Was told the driver would get our card info. He didnt. After towing was complete, they called 9 times in a row in about 7 min for payment. Bit excessive. Not needed at all. Great job on towing. Not so good on the harrassment
CJ Paul
2 months ago
Josh was very professional and went the extra mile. Truck arrived quickly.
Natalie Graham
a year ago
Expected them with a flat bed in an hour, got there in 20 minutes in the middle of the night. Best tow service I have ever had!!
Zak Knudsen
2 years ago
Nate was the Driver. He was very professional. Told him my car was lowered. He brought out extra ramps to make sure to get my car on the trailer without damage.
Mikey Madison
6 days ago
Professional and convenient. Thank you so much
Kelsey K
a year ago
Car wouldn't start at home, during a time where everyone's cars were dying or getting wrecked. We had been calling/emailing tows or mechanics for a week, only one got back to us but without looking at the car, quoted minimum $500-$700 plus $90/hr labor. But finally Arrow towing had an opening and Ernesto came out. He looked at my car and did a quick preliminary troubleshooting. He said it was easy fix and just needed 2 parts and I can easily change these parts myself! He jumped the car with enough juice to get to the part store. Was still charged for him to come out and jump it, but that's understandable and significantly cheaper than the alternative. Ernesto was so nice, down to earth, and a god-send to a really rough week for me. Thank you!Services: Car towing, Battery
R S
a year ago
They came and grabbed my brother's car after he was in an accident.They were extremely helpful with getting us to the car in their lot. He was able to get out all of his belongings with no issues.Very easy to work with.