Gibbs Equipment and Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Honest Joe Reviews
a year ago
They dove an hour out into a practical blizzard and -25 degree wind-chills to help me. Had a blown airbag on my semi trailer suspension. He capped the line so the air system would hold pressure and I limped it to their shop in Glendive. He and another mechanic wrestled with the thing together and despite it fighting them they had it replaced and me back on the road in just 2 hours. This was all on a Sunday too, when their shop is normally closed and only the on-call guys are available.

  Michael Partain
2 years ago
I'm going to try to keep this as short as possible. In all of my years dealing with mechanics in a variety of situations I've never met a more forthright business owner than Mike Gibbs.My wife and I hit an ice patch cresting a hill when the wind caught our camper and jackknifed us into a ditch. We called the first towing company that Google recommended us, and since then we've been blessed to have met Mike and his crew. They've accommodated us at every turn, laid out a variety of paths we could take, and have stayed in constant contact regarding our truck.When our insurance was being difficult, the parts needed were hard to find, and the weather was so cold they couldn't even paint they've handled everything with the upmost professionalism and expediency.I couldn't be more happy with how our situation was handled. In a world that seems to be getting more and more crooked by the hour Mike Gibbs stands as one of the last true good men.Blessings upon all who work at and work with Gibbs Equipment and Towing

  Glen Tippett Enterprises
2 years ago
A herd of deer decided to cross the road in front of me and it messed up my truck and the deer walked away. Gibbs equipment, towing and body shop did a fantastic job on my truck and got me rolling down the road. Thank you Gibbs.

  del laughlin
3 years ago
I hit a moose with my F350 at 3 am outside of Glendive. They showed up to tow my truck and really helped me out. They let me use their office to get my affairs in order then had one of their guys drive me 90 miles to Dickinson, ND to get a rental car. Besides towing they also do auto repair. Mike the owner also called me later to check up and offer any assistance if I needed it.

  Wade Dammer
7 months ago
This is a 10-star rating because 5-stars aren't enough for Gibbs Equipment and Towing! We were traveling on vacation with our Toyhauler, and a axle spring broke on the Toyhauler. Mike Gibbs and his crew were very knowledgeable, skilled at their trade, efficient, and accommodating. Even though they were very busy with other repairs, they made sure to get our repair done to get us back on the road. We can't thank Mike Gibbs and his crew enough for all their help.Thank you again,Wade & Mary

  Jake Oviatt
2 years ago
5 min from calling them they had me in the bay. 10 min later they had a used tire on to keep me rolling. Super friendly, courteous and most importantly professional. 10/10 would recommend to anyone.

  Zack Steven
8 months ago
I am absolutely satisfied with the body service they have provided for me, even they have been month out, Mike was kind enough to help me with our truck body damage to make it roll worthy so we just fix it in the same day and we were good to go. Mike is the Man.I will definetely be back again to this shop, I have a fleet of over 100 trucks, and this shop gained good customer with the service they have provided. Again big thanks to Mike who was assisting me with my Yellow Volvo truck.Service: Body & Trim

  Scott Amstutz
a year ago
Very professional shop. I had a air leak under a trailer on the way to Seattle and I called and spoke with Mike. As soon as I pulled up outside they came out and had me pull into a shop bay. Total time from pulling into building and to being fixed was 25 min. I couldn t ask for better service. If you are in Glendive and need mechanical work, definitely call Mike Gibb and he will help you out as best as he can.

  White hawk trans Inc
a week ago
STAY AWAY FROM THEMA complete rip off Charged $1455.00 for road service to change air fitting on air tank of my truck.

  Clint Wright
a year ago
Temps in Montana were around -25 to -31 and plenty of snow around. Truck decided to gel up and stop running just as I was coming into Glendive. I got in touch with Gibbs and the lady was honest, she told me that it would be the next day before they could even think about getting to me they were so busy. I got a ride to a hotel and left the truck on the side of the freeway. The next afternoon they came to my hotel and got the key and towed it to their shop. They got it started and came and got me from the hotel. At a time they could have easily overcharged me for their service, they did not. The total bill was about half of what I thought it would be. All the employees I interacted with were all pleasant and very professional. Thanks Gibbs, because of you I will make it home for Christmas.Services: Special vehicle towing, General repairs

  Arvin Wilson
a year ago
Stopped to get fuel filters changed. No problem got me right in and then proceeded to charge us over 300 dollars to change filters.Charged grand total of 175 dollars for 2 filters that normally cost about 50.Nice shop but will not ever be stopping there again.If you stop bring the lube because you will need it as they screw you.

  Eman Tsal
a year ago
Definitely recommend.Had a diesel fuel gelling problem in the middle of nowhere with this guys being within 50 miles away from where I was.The amount of care and professionalism Gibbs mechanic had for my issue was very reassuring. I think the mechanics name was Austin.I was extremely grateful for their help and service.Thank you. Thank you. Thank you.

  Jerrica Friedt
2 months ago
Worst tow company and worst communication. Owner was never there / and never answered calls. By the time I got to my car I was charged 3 times what my car was worth. Would never go to him.

  Kevin Garden
10 months ago
Mike and his crew are truly extraordinary. Our clutch went out 25 miles out of Glendive on our way to Washington State. We called Gibbs Towing for help and they not only came out and rescued us promptly, but they set us up with a plan to get the vehicle fixed in Billings (they were backed up with work at the time) and towed the vehicle to Billings. We had to get to Billings asap to get a flight to Washington due to a commitment we had and couldn't get a rental car in Glendive. So Mike rented us one of his own vehicles to use. They then let us leave their vehicle at the airport as well and they picked it up later and brought it back. Way, way above and beyond anything we expected. If you ever need vehicle help anywhere near Glendive, these guys are who you want to work with. Thanks Mike!Service: Car towing

  Night Ridesin
5 years ago
Mike and Brian went above and beyond when I popped an air leak. Absolutely one of the best experiences I have had when needing assistance. A high recommend if you break down in Montana.

  Julie Engum-Korpal
a year ago
I agree with others who have said if I could give them 100 stars, I would . Mr Gibbs and Josh took care of our family when we had a freak accident in our rental RV only hours after being evacuated during the Yellowstone flooding in June. We were 1,000 miles from home, yet felt the same small town/family atmosphere we would have felt at our local repair shop. They got us on back on the road, and gave us ease of mind after repairing the entire rooftop of our rental camper. Being small business owners ourselves, we value that type of service and assurance more than ever. Thank you, Gibbs!!Services: Roofing, Body & Trim, Special vehicle towing, General repairs

  Adam Weddle
a year ago
My manager called ahead and Mike met me upon arrival. They got me in immediately and worked hard to get me back on the road and not burn up my clock. They did excellent work. They cleaned every part as they put it back on and explained everything as they went.I highly recommend Gibbs for all tractor repairs.Service: Steering & suspension repair

  Manas Express Support
a year ago
Thanks for the great service! Especially Mr. Mike did very impressive help to my driver over the road on that icy cold evening. He came and fix our truck. This gentleman is a big professional in his field and a very helpful person!

  cfgroovy
a year ago
We were grateful to have Mike come to rescue us when we broke down. He was extremely kind and did everything he could to help us when our engine blew halfway through a 2000 mile trip with our two dogs. He took us to a nice hotel with a restaurant and even helped carry our bags in. He helped us get a U Haul the next day so we could tow the car back home. Thanks, Mike! We are much obliged!

  Sean Moriarty
a year ago
Would give ten stars if I could! I called at 0700, explained my trailer issue, shop foreman said come on down. Barely set my brakes, foreman met me, immediately had a man on the job. Obviously, I arrived at a good time with an available mechanic however, it was the best on the road repair experience in my 26 years of OTR. Highly recommend.

  Michael Wilson
3 years ago
Mike did an amazing job with an expedited shipment that had wrecked 3 hours from his shop. Not only did he lift and tow the truck and trailer but he unloaded, repacked and delivered my freight 600 miles away with a local contractor!! My freight went from being on the highway to delivered within 24 hours, with no damage to the product. Great communication at all hours and over all outstanding service. Mike (the owner) went above and beyond to make sure my freight was handled with care and delivered ASAP!!Services: Crane operation, Auto engine diagnostic, Special vehicle towing, General repairs, Long distance hauling, Local hauling

  Andrew E.
a year ago
If it were possible to put 10 stars, I would put 10!!! This repair service was my hotel for 4 days while my truck was there for repairs))). The repair service has a large parking lot and we can park there without any problems, the mechanic George, to whom I am very grateful, did everything to make my truck go again, he worked on weekends and holidays, always competently approached repairs, very friendly staff. If you break down on the road again, then the choice is definitely GIBBS EQUIPMENT &TOWING!!!

  Robert Wilkins
8 months ago
Awesome shop. The guys are great. They will do just about anything to get you up and rolling. They work on big trucks and our escort vehicles.

  Mansoor Khokhar
a year ago
With a blown out front tire on 26' uhaul truck and stuck in the middle of nowhere in Montana on I-94, Mike Gibbs of Gibbs Equipment and Towing was quicker than what uhaul road side assistance told us! After obtaining the relevant details, he sent a pleasant young man who not only replaced the tire, but checked others as well to make sure they were in good shape.Thanks Mike (and the gentleman who came) for your timely assistance!Service: General repairs

  Gilles Genest
2 years ago
Couldn't ask for better service. Brought our Freightliner in which decided to break on one of the coldest days!Not only did they get us in first thing, they had a brand new Radiator on hand (luck was on our side) and back on the road by end of working day!You ever need a crew of people that do whatever they can too get you back on the raod ASAP, go to GIBBS Equipment and TowingMike Gibbs , hands down , great serviceThank you once again!

  Zach Guenzler
2 years ago
I had the pleasure of dealing with the owning Mike and his company. I hit a dear 9 hours from home and him and his crew went above and beyond to help me out. I can not say enough about this company! Extremely veteran friendly and just good people! I highly recommend this company to anyone in the area or passing through if you have any vehicle trouble what so ever!Thank you to Gibbs towing for going above and beyond what is expected of customer service businesses!!!Services: Steering & suspension repair, Body & Trim, General repairs, Car towing, Long distance hauling

  Austin Frick
a year ago
We were locked out of our vehicle at the gas station and Mr. Gibbs came after work hours and arrived very quickly to take care of us. The absolute best customer service I have ever had and I would recommend him to absolutely everyone that needs any service done!Service: Car lockoutsService: Car lockouts

  Kalob Rickett
3 years ago
The folks over at Gibbs Equipment and Towing were some of the kindest people I ve ever done business with. They responded extremely promptly and changed the blowout on my U-Haul trailer just outside of the Montana state line. I would recommend this company to anyone that is looking for a company that truly cares about their customers in need.

  Quinn Lincicum
3 years ago
Was taken care of by Mike personally and he did everything in his power to help us in our situation. Towed our vandalized car and kept it safe with our stuff in it for a day and a half. After experiencing trouble securing a new rental he called his contacts on our behalf and even let us use one of his cars to obtain the new rental. We would have been stranded a lot longer if not for Mike and his helpful employees. Highly recommend him for all your towing needs and as a great member of this small town community.

  Zach McGillis
2 years ago
Gibbs Equipment and Towing made the best out of a sticky situation for us! Billiard Professionals is currently on their way to Helena for one of their customers with a delivery and installation of a pool table. Along I-94, our alternator decided to give out or so we thought. Turns out, it was a smaller issue that they were able to handle with ease. While we were there, they noticed our trailer's running lights weren't functioning properly. They got down to the bottom of our wiring issue, making sure we didn't have any unnecessary tackles with DOT and driving on the road safely! These guys are the real deal and provide the type of service they would want done on their own equipment. Now we're back on track to service our customer thanks to them!Services: Electrical, Car towing