Rael Cycle

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  George Weise
11 months ago
I needed a tire mounted and balanced. Unfortunately, they were closed, but I did find good information online, and I have decided to go to them at a later date.

  ABDULLAH BALHARITH
5 years ago
They told me we will charge you one hour for labor but I get surprise when I come back to pick my Harley because of they charged me for 4 hours and they don t know how to explain that too. They said just pay.This is the new ignition he put on my bike within a month this ignition has already gone out.

  Tracy Johnson
8 months ago
Thankfully, I stumbled upon Rael Cycle about 18 years ago. I knew that I had found the right place when I stepped through the front door. Inside sitting before me was my bikes older brother, an '82 Kawasaki ELR. Rick & his crew tuned my Kaw zrx to perfection. It had never ran so smooth until they got done with it. After moving away from Billings, I sometimes wonder if I shouldn't bring it back for Rick to wrench on.Services: Carburetor cleaning, Tires, Engine repair, Brake service & repair, Oil change

  Eric Graff
10 months ago
Rael was recommended to me by a friend who owns several Harleys. Took my Indian Roadmaster in for its initial 500 mile service. In and out same day as promised. Very happy to have found them.

  Xxxx Xxxx
3 years ago
This shop is a hidden gem! No other bike shop in town had the tire I needed. I could ve ordered one off the Internet and waited but I needed my bike now. Not only were they able to sell me a tire at a good price but they also offered to install it the same day! Whenever it comes to one of my bikes this will be my first stop from now on for sure. The owner is personable and the mechanic is knowledgeable. Highly recommend this place!Service: Tires

  DeNene Sands
a year ago
it is a family owned business. the owner is friendly and will do what he can to get your work done. he put on my bike tires and balanced them at reasonable price.

  Shawn Kramer
2 years ago
Have had them mount and balance tires for me. Prices are very good and the quality is superb. I haven't run into anything else with my bike I haven't been able to do myself but when I do I will take my bike here.

  Bud Redden
6 months ago
Great guys, fair prices, they get work done and always get it back to me quick.Services: Brake service & repair, Oil changeServices: Brake service & repair, Oil change

  chris cecil
2 years ago
If your looking for a reasonably priced bike shop look no further. Mike and Rick go above and beyond to take care of their customers. Was scrolling through a couple of the negative comments on their page, just doesn t seem to add up. Would highly recommend these guys!!!Services: Engine repair, Oil changeServices: Engine repair, Oil change

  Raja Adventures
4 years ago
I have gotten all of my oil changes done here and they are amazing. Not only do they do amazing work, but they are kind-hearted people who love bikes! What more could a biker ask for?

  Ulises Garcia
7 years ago
Called Rick while on a road trip from Florida with a flat rear tire on my Roadstar. Once the tow driver got me there Rick and his son quickly got my tire off and chnged the tube. He could have gotten me for a new tire but he was honest and said I didn't need one. Watching them work they certainly know their way around bikes. They were quick and fair with pricing. I highly recommend them.

  Erik Dudley
7 years ago
I really want to say thank you to these two!!! I was really starting to lose hope for the area and its business I was in until I met the father and son shop of Rael cycles. After spending $210 dollars two days prior at another custom cycle shop having my tube replaced and tire actually put on backwards and not balanced. I limped it from Red Lodge to Billings where on Labor Day nothing was open and I had to stay another night. Tuesday morning I woke up and started to find someone to get me on the road so I could get home. Met a man that was going to charge me $30 more then what I paid to do it in a drive way. After being around this situation for a hour it didn't feel right and I parted ways with that man and made my way to this shop and wasn't sold anything I didn't need!!! Great guys excellent service and true people that got me back on the rode and headed home. I recommend this place to anyone that is in need of service to a bike. Thanks again Mike and Ric you put me on the road and headed home.

  Redneck Gimp Review
4 years ago
Don't take your old Harley or your parts will come up missing. Father-in-law took his all original Harley bike in for back breaks and speedometer cable. Came back with a different carburetor that was leaking and a full tank when taken in was empty.

  DeVan Blake
7 years ago
This place is awesome! My wife and I were bottoming out fairly frequently when riding 2 up, so I took my Raider to a different shop here in town first to stifffen up my suspension and put some new titanium braided cables on the bike (the bike had been slammed, so I wanted to put the slightly longer stock dog bones back on the bike, but left the progressive spring). After a couple of days, the owner of the other shop (NOT RAEL Cycle) called me back & said he wasn't comfortable working on the suspension, nor did he have time to put the new GALFER cables on the bike in time for me to ride on Saturday. He seemed genuine, and referred me to RAEL Cycle. He said they were VERY knowledgeable with all bikes, foreign and domestic, and could likely help me out. Let me tell you, but was he right! I dropped off my bike Friday afternoon at around 3:30pm, and picked up my bike, 100% complete by 1:30pm the following day (not even 24 hours later!), and it worked and looked beautiful!!! The father-Son combo run a clean shop, and they have the knowledge and tools to get jobs done! They earned a repeat customer for sure! Thanks guys!

  TheOmagio
a year ago
Tried to get my bike in twice to these guys first time he refused stating to many out of towners needing tires to work on a clutch issue my bike had... second time because I stated I replaced a part inside my bike which didn't fix my issue he won't touch my f'ing bike if I could give zero stars i would don't recommend these guys at all.

  Alysha Najera
2 years ago
Hubby was on a road trip and broke down on his motorcycle near billings. We had him towed to rael cycle. Of course this happened on sunday so we had to wait til monday to see if he even had a tire for him and he did! He worked as quickly as possible to get him back on the road and it didnt cost him an arm and a leg Service: TiresService: Tires

  Trudy Schoonover
2 weeks ago
THE RAEL BOYS KNOW WHAT THEY ARE DOING!

  Sheila Wilson
4 years ago
So they took care of a buddy's bike rear tire, I don't know much about prices so can't really say... but these guys could work on there people skills....I don't really need to be treated like an idiot.. maybe I didn't have enuff tattoos

  David Day
5 years ago
These guys have helped me a couple times and treated me well. I priced other places and the big sports bike shops attempted to upsell me and gouge me on very basic work. I wouldn't take my bike anywhere other than Rael Cycle now.

  Autumn Holman
7 months ago
Great guys, they always come through. Honest, reliable and trustworthy!

  Douglas Friedel
3 years ago
Awesome shop amazing turnaround time on your motorcycles needs and wants. Go see Mike &Rick at Rael Cycle. Also forgot to mention reasonable pricing as well.

  L French
7 years ago
THE independent motorcycle business you have been hoping to find! Completely knowledgeable, friendly, goes above and beyond for new customers, very clean shop and showroom. Will be buying from regularly.

  Mel Barbour
5 years ago
Not friendly and welcoming! Pretty much told me that they didn t want to take the time to work on my vintage bike and to figure it out myself. Also think they brushed me off because I m a woman. Horrible customer service.

  Mick Ellenwood
5 years ago
Highly recommend this business for all your motorcycle needs! Very friendly, helpful and courteous staff, the work is completed quickly and pricing is extremely fair!

  Charlie Grim
6 years ago
Great service! Friendly and very welcoming. They know what there doing with no b.s. Highly recommend them for any motorcycle needs.

  Trevor O'Banion
a year ago
Best motorcycle mechanics ever. The only shop I'll take my Harley to.

  Richard Barnett
2 years ago
Mounted and balanced my tires I brought in for a motorcycle. Thanks a lot!! Will be back!

  Sean Madison
2 years ago
Meet the owner today. Amazing guy. Vary nice. Definitely recommend this place

  Daniel Michaelis
4 years ago
These guys are awesome! Very friendly and fast service. I highly recommend!

  Jonathan Myrkle
2 years ago
Owner was extremely helpful, always appreciate when someone goes the extra mile to help people.