Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Raschelle Adams
2 months ago
I feel the customer service that I received from the team this last weekend was outstanding! I had a few additional questions out of the norm about the running condition of my motor and was able to get the help that I needed. The attitude of the team at the location off of main Street in Billings was amazing! I have never received such quality customer service at any other location ever!
Tyler Brown
2 months ago
This Jiffy Lube is my go to for plenty of reasons, but the #1 reason has always been Travis. I ve witnessed him explain things to customers who don t understand basic vehicle maintenance in a very polite, articulate fashion. He also has always listened to my concerns, then goes above and beyond to make sure everything is in order for me and my family. I ve taken 6+ vehicles here over the last couple of years and I have always had exceptional service, especially from him.
Molinda Goforth
4 weeks ago
My Brakes were bad.....felt dangerous to drive. I didn't have an appointment and was very nervous what the cost would be. They took me inside while he checked and then discussed the recommendation with me. The manager looked for coupons! I have BRAKES! I have already made two calls and recommended the service there. They serviced my Dodge Charger.
Jacob Berg
a month ago
Excellent service. Great recommendations on my vehicle maintenance and great conversation with the staff. They take care of their customers and offer professional service.
leah smith
a month ago
Good service and oil change was good. I had a small problem and the owner, Matt, was incredibly friendly and helpful with quickly resolving the issue.
Alex Pearson
2 months ago
I do most my own auto work so really appreciated that when they saw a leak they let me walk down into oil change bay and see for myself. Good folks. Will keep coming back.
Daniel Erekson
3 weeks ago
I really like coming to Jiffy Lube I. The heights, they always take care of my cars and the staff is very respectful and knowledgeable.Service: Oil changeService: Oil change
Keith Coats
a month ago
Fast service, good deal. Had an oil change done, they checked all fluids and checked tires.
Dakota Padier
5 months ago
I keep coming back they the staff is friendly and always helpful . Had my oil changed and was told last time I was in that I may need new break turns out I have 50 % left on my breaks . The guys working up at the heights location are honest and dependable . Will keep come back to this location .Services: Brakes, Oil changeServices: Brakes, Oil change
Janel Chamberlain
a month ago
S.L.O.W. Double checked oil when I got home because pressure seemed lower than normal - oil didn't even register on dipstick! Will not be returning.
Dennis Huber
a week ago
The encounter was very satisfying! I mean, they were speedy, efficient,
Tina Victor
4 months ago
They went above the average for great customer service. We're super friendly and very knowledgeable.
Clay Ness
3 weeks ago
Excellent service! Very polite and kind. The entire crew went above and beyond!These people were On It today! So friendly and way fast!Service: Oil changeService: Oil change
Sarah Waskow
9 months ago
I have had amazing customer service every time! Everyone is so friendly and they do a great job! I stopped in right before close and they took me in for an oil change without any hesitation. Highly recommend!!
Dave Dean
a month ago
It was a good experience. The people courteous and knowledgeable and I was in and out very fast.
Stephanie Lopez
4 months ago
Staff was very friendly and my oil change was done super quickly!
Trista Starks
3 months ago
AMAZING!! EVERY time I go in there, I have received the absolute best service and treatment from the guys!!
Jo Ann O'Daniel
2 months ago
This place totally changed since my last visit about 6 months ago. The last time the service was horrible but this time was Awesome the techs were the best
Abigail Hume
5 months ago
I had to bring my pup with me today and they ended up letting me sit in the car while they changed my oil. They re always so accommodating and speedy.Service: Oil changeService: Oil change
Pam Hill
7 months ago
The first thing I said was they didn't put a sticker in my window last time. Then they forgot to put a sticker on this time! They didn't know how to close the hood on my car so they just jerked and Ratched it around until I had to jump up and tell them to unlatch the hood again instead of just jerking on the hood. This is a rare car a 2006 Pontiac Solstice. I knew they would not have the rare air filter, Jiffy Lube never does, but they insisted on going through the whole air filter presentation. Then did not get all the clamps buckled down when they put it back in the car. I guess I didn't know that they don't check coolant, it was not on the paperwork and every time I go there I leave there with low coolant. I think the problem is that you're constantly switching crews around and there is no continuity in customer service or familiarity with the customers vehicle. I've told several people about this and they just want to know why I go to Jiffy Lube in the first place. I have had good experiences with Jiffy Lube but this new crew in the Billings Heights seems to be very inept and Under New Management.Service: Oil change
Moises Wilson
7 months ago
The service was great they got my truck done quick and they even gave me a nice discount. Everyone was friendly and very professional!Services: Brakes, Oil changeServices: Brakes, Oil change
Doug Wahl
10 months ago
Being new to the area, I tried out rapid tire and they've worked on three of my vehicles. I've had good results , the work is done in a timely manner and they seem to be very professional. I will continue doing business with rapid Tire.Services: Tires, Steering & suspension repair, Auto engine diagnostic, BrakesServices: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes
Brian Smith
a month ago
Thank you for the great service and for handling our problem quickly.
Cyndi Ashliman
5 months ago
Great service, I highly recommend this place, the employees are so amazing and so sweet
Katie Hageman
a month ago
Attendant was efficient, friendly, and did a great job.
Mary Doyle
10 months ago
The staff were super polite, friendly and quick. Very impressed. Just moved to Billings and have found my new service center! Happy customer.Service: Oil changeService: Oil change
Deborah Gabbard
8 months ago
Everyone was very professional and helpful at the Heights location. I was just in for an oil change. They were busy but Idid not have a long wait and was out quickly.Service: Oil changeService: Oil change
lane keller
10 months ago
Update, the gal is gone great guys this time!!! Thank you! 5/13/23.The gal that greeted me when i arrived and also checked me out at the end lacks customer service for sure. Very impersonal and hardly spoke to me even as i tried to engage. This was also the same for other customers that came in while i was waiting. I don't say that to be harsh, customer service isn't for everyone but this experience was very cold.I have also had good experiences on Main.When I came in a few weeks earlier to the Main street store to get my oil changed then the gentleman that helped me was very nice in bringing a noise in my engine to my attention and recommending a mechanic. He suggested I get that looked at before paying for an oil change that may be done as part of my repairs based on what he thought. I found that to be so considerate. Turns out I had a big issue and did get it repaired.Today was my return for my oil change and tire rotation.
Joshua Moore
6 months ago
Excellent service. Had my oil done last week and the guy running the show was awesome.
Kyla Mollett
8 months ago
Love the guys at Jiffy Lube. Every one we've gone to the customer service has been excellent (Billings on Main St and the one in Butte). Guy had a coupon for 15% off he even gave me today!Service: Oil changeService: Oil change