Union Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeffrey Gibson
3 months ago
Got my car in put 2 O2 sensors in and was done in less then a hour car runs waaaaaay better be going back again if need to, actually I must not have hit post but my car ended up needing o-rings and a valve cover gasket put in it again these guys got my car in and out very quickly I'm actually in it now driving this place is by far one of the best places you can go if you need any work done to your cars I would give them a dozen Stars if I could that's how much I like this place

  David Boxx
4 months ago
We always get our tires at Union Auto CareRay is the owner, and he is amazing. Very honest shop

  Tonja Waring (Mystical Travel Chick)
9 months ago
I forgot to leave a review a couple weeks ago. These guys are THAT GOOD that I wanted to be sure and leave a review they deserve to have.I called in a pinch as I was leaving for Florida and realized my alternator was dead. I immediately got it there so they could slide me in between their full calendar.I was shocked when they had my car ready in just a couple hours!I know not every mechanical issue can be fixed that fast, but what you can count on is for them to be top-notch professional, friendly and honest.Highly recommend!

  Charlotte Smith
2 months ago
The people running the place are hands down most professional and courteous people I've ever met

  Marlyn Cancamo
3 months ago
The staff are so nice specifically the owner. Love the place

  John Marshall
a year ago
These guys were great! From out of state. My drive shaft came apart. They got me in quick and back on the road. They charged me a fair price for the time spent. Would 100% use again if I'm ever in a pinch in that area.

  Sean Merriman
3 years ago
I got a flat tire at two am. I had to end up walking home because they couldn t get anyone out. I got this morning and the tow guy goes union auto care is really good. I thought what do I have to lose? The staff is super polite and the person running it was just the nicest person and thanked me for my business. The tires were reasonably priced. The work was done pretty quick. I recommend and will be back!!!!!Services: Tires, Wheel alignment

  Chris Dover
3 years ago
We are from out of town and my truck needed brake work badly. The management, mechanics everyone treated us great, professional and with respect. Most importantly they did not try to take advantage of our situation and we are very satisfied with the service and charges. We were treated right. Thank you.

  Ron Rodgers
2 years ago
Ray's repair business is one of the best around. His lead mechanic is a master diagnostic technician that I would trust with any vehicle. If he can't work on it, he'll tell you. I also know the other mechanic in the shop who recently transferred from another shop in town. He is also a very experienced mechanic. Highly recommended. Ray has probably forgotten more about tires than other tire shops knew in the first place. They won't sell you something you don't need just to complete a sale or raise the price.

  Thomas Zurkammer
6 months ago
Arrived early and vehicle was serviced at appropriate time with full explanation of the problem!!! TYVM

  Sakura Shortal
2 years ago
My family and I have taken our vehicles to Union Auto for years, great place, Ray is such a great guy, they are fast, professional, and reasonably priced. 10/10 highly recommend Union Auto.

  Strong America
3 years ago
Order tires from them last week, called the day they were suppose to in and they had no clue what I was talking about. So I called another place to make an appointment, and Union auto care calls me back to tell me they found the tires I ordered. I drive in to have them put on, after I parked in the bay at their shop I called the other place to cancel my appointment. When I was there I noticed how badly the tires were disorganized, they were all thrown in a pile. Turns out they only got one of the tires I needed shipped in and wasn't able to get them put on. So I waste my time and gas to go in there and it puts me back to square one. Never ever will I try to do business with Union auto care again!

  Ronald Bull
4 years ago
I shouldn t even give it the one star but didn t know how to make a review without giving it one star. This place has very poor service I took my car in and told them what needed to be fixed. The mechanic was very rude to me. He wouldn t even talk to me while I was standing there he kept asking the lady behind the counter question instead of me. They told me they fix it but no sooner then my wife left the check engine light came back on. Took it to auto zone for testing and it was the same code as the first time I took it there. That was on a Friday of course I couldn t make it there before they close. Took it back the following business day and they told me it would be another 3 hundred dollars to fix it after I just gave them 3 hundred to fix the very same thing. Needless to say I told them no to touch my car I would do it my self....

  Michelle Sample
5 years ago
After taking my car in to have the alternator replaced (approx $500) I started losing tons of power steering fluid. When I came in, the mechanic said that the high pressure line had been kinked, and even admitted that it could have happened when they had to disconnect the PS resivour and move it to the side when doing the alternator. They offered to sell me the hose at cost, which was still $40 over what it cost me to purchase it locally. So after I provided my own hose ($140+tax) they gave me a $10 break on labor. Okay, another $250 repair job, so I should be fine now, right?No, minutes after picking my car up I noticed the loud whine was still there. I took it back and they said it was air in the line, but that they had topped it off. So, now I'm good...right?Nope. Now I am told that sometimes power steering pumps just whine...LOUDLY?! I am now told there is nothing that they could've done to make the pump noisy. I have had this car since April and it has never been this noisy. I have only lived here one year; but I will chalk this up to (a very expensive) lesson learned.

  Tony Diester
9 years ago
I needed a tire mounted and balanced, and a hole fixed in the exhaust. I was charged for more than that, and zero issues were resolved. The tire went flat in an hour, and the exhaust got laughed at when inspected at jiffy lube. The man behind the counter was nice enough, but the mechanic was trying to be rude enough that we would stop questioning his poor abilities. Avoid this shop because you can, and should.

  David Jordan
3 years ago
Union auto care is my go to shop when it comes to my car. They are honest and courteous. And tell you exactly what is wrong and what the cost is. I highly recommend them.

  Marc Johanning
3 years ago
This place gave me a new engine charge me out the wuyang and I drive out thinking that my car was going to be in Tip-Top shape and it wasn't. No I don't know if I just got scammed or what happened but all I know is I paid $1,700 and my car still messed up after leaving this Auto Care shop. Be careful people

  Tara Speyrer
a year ago
Mr. Ray has always been helpful since the first time I had work done on my vehicle. I highly recommend Union Auto Care.

  Cathy Sanders
6 years ago
I've had two sudden tires emergencies within the past year, with the most recent being today. Being a sudden emergency, I showed up without a prescheduled appointment and they immediately squeezed me in and fixed my tire. Quick, honest, and courteous service. Union, MO is lucky to have them!

  Karla Bell-Odom
a year ago
Did my brakes, rotars and air conditioning service for 339.00. Fast service, even transported me to get my vehicle. Will use again.

  David Beck
5 years ago
COMSUMER WARNINGTake this for what you will. It is only my opinion and facts of what happened.I have used UNION AUTO CARE for years until today. Here's why.Took a tire there to have it patched and intended on buying a new one as well. I was told be a gentleman it could not be patched. Btw, another tire place was happy to patch.The next day when my new tire came in. The young lady at the front desk did everything in her power to make sure it was ready by the time promised. 12:00 pm. I called and arrived at 11:45. Paid for new tire and was directed to pull into bay 2. Yet, bay 2 was blocked by a large yellow tool chest. The same gentleman that refused to patch my tire was too busy talking to someone to listen to me ask to have the obstruction removed. All he said to me was "Just pull in." Repeatedly not even looking at the tool chest that was in the way. If you can't pull into a bay correctly it is a risk to customer's car and building.So, my wife had to get out of our vehicle and move the yellow tool chest. During which she badly pinched 2 fingers. One has a bruise under the nail. She, even next day, is having trouble using those 2 fingers. Since a guy. In My Opinion too lazy to patch an easily patched tire or to move a tool chest. I thought why should I trust this person to put a tire on my vehicle. I called him a lazy b$$�@%d. Took my tire and left to put on myself. Oh, did I mention I'm disabled with proper plates and am not to lift over 10 lbs.Today when I called Ray, the owner. He seemed at best disinterested and more poised on the fact one of his workers was offended by the truth, it was just told harshly. I didn't get my cane from being lazy.No apology for my wife at All!So, in summary they don't care as long as the money flows.I may have made a mistake by overreacting. But, at least I called to apologize. Even though a person is lazy is still no excuse to call them a name. I also found out the wrong person felt offended. I made sure loud opinion I gave the the "worker" was not directed toward the young lady at the front desk. Poor girl's feelings must have been hurt from the misunderstanding. That made me feel worse. That the wrong person took offense. That's shows how much care is afforded you on the mechanical side of the door.In my opinion, they have inexpensive tires but it's a total crapshoot if you get one of the 2 workers that actually care about customer service.I wonder what their insurance company would do when they read themselves liability it is to have any customer drive their car into a bay. That comes back to laziness.

  Travis McFarland
a year ago
Horrible place dont go there. They worked on my brakes and didnt close the hood. My windshield shattered and they just said oh well.Service: BrakesService: Brakes

  Melodie Rose Cartwright
2 years ago
They charged me twice as much than they send it would be on the quote on the phone..when I got my reseat ..thats all it was .no statement of what they had done..will never go there again

  Kevin Corley
3 years ago
Very trustworthy, fair do honest good work. We've taken our vehicles there for years and always been happy.

  Tek Sanyasi
a year ago
Make me drop my car all day and they said we are too busy didn t make it. Mechanic are Rude I will take my business to somewhere else .

  Floppyoneactual
4 years ago
I have never had major repairs done here but for inspectuons and emissions they are very flexable and accomidating time wise. Staff is decently personable.

  Karrie Johnson
3 years ago
They did my emissions and got me in and out quickly. Rich was very friendly and helpful.

  Bettiejo Elmore
3 years ago
Went in to ask about transmission and older gentleman had attitude didnt even get to what i needed while he was having attitude with me he was having attitude with his employees! Bad customer skills really! Ill go somewhere else ty

  M B
4 years ago
This place was a little busy, but took care of my tire in a timely manner, and I couldn t have asked for a better price.

  Pam Green
2 years ago
Fast and friendly. Nice clean waiting room. Would definitely use them again