Schicker Ford of Union

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Haley M
a week ago
Beware of the deceptive mailers used to lure people in to this dealership. Be sure to read the small print. The large print says you are winner but you are not. The Indiana Attorney General just filed a lawsuit against a company for this exact thing. A judge fined the marketing company $140,000 for deceptive mailers. Hopefully the Missouri Attorney General will be doing the same for people in our state. Google it for yourself. If you re a great company with good customer service and good products, you should not have to resort to these practices. Invest your advertising dollars in your community and get your name out there.

  Gina Cocheo
2 months ago
Found the vehicle I wanted advertised by Schicker Ford of Union on Marketplace. When I inquired about the vehicle Lance responded quickly with all of my questions, was very accommodating on a convenient time to let us look and drive the vehicle, and worked with us on price. The entire transaction was very easy and stress free.I owe this to Lance and Mike. One thing that stands out is I never felt pressured to purchase the vehicle. Great vehicle. Very happy.

  Cheryl Bertels
a month ago
Such a refreshing experience from other car dealerships! No pressure sales. From start to finish everything was smooth and fast. If you're looking for a vehicle give Lance a call, you won't be disappointed.

  jennifer baker
a month ago
I want to thank Kyle at Schicker Ford for the no pressure sales on my new Toyota Highlander. When I reached out to the dealership he was the first person to text me about the vehicle and ask if I had questions and how he could help. We set up a time to test drive that day and the car was sold within 2 hours! Thank you Kyle and Camron for your patience with a woman buyer! I recommend Kyle when you're looking for a new car of any kind!

  Andy Robinson
a month ago
The Technician that worked on my vehicle done a satisfactory job. My issue comes from the lack of professional services from the service manager and sales manager. We purchased a platinum service warranty that had an inclusive detail of coverage. When we asked questions to the service department they did not know the details or was unwilling to investigate for the customer. They made assumptions and made no effort to find the correct answers. In fact even tried to make the answers up to which we were able to correct. When speaking to the sales manager, they even said we had a legitimately question and the service manager needed to call and represent our interest. That was over 3 weeks ag and still no answer. I have called the service manager and sales manager and either are not available or haven t done anything towards finding the information. Due to the unprofessional behavior I will have a difficult time taking my vehicles there to be worked on and I definitely will not spend $3600 on a service warranty..

  Linda Stallmann
2 months ago
Have been taking my cars to Schicker for years. They are fantastic to work with. Brian in Service Dept is great about explaining potential areas that need immediate correction or those that can wait a bit.....but definitely start budgeting for them to be fixed.

  Barbara Cox
a month ago
Total frustration! I have had my car in the dealership for probably 10 to 12 days in the last month and I half. First it was for the navigation system not working properly and they fix that. Then it became a problem with the assisted cruise control. It would work for a short period of time maybe 3040 miles and then stop. I took it in numerous times, and the only thing they actually did was move Turnpike sticker away from the mirror

  Gary Johnson
a month ago
Great place to take your vehicle for service! The people were friendly and it did not take long for them to service my vehicle. They did a great job and the price was reasonable!

  Darlene Waldman
a week ago
I have always been pleased with the service I get there. I ve been using them for over eight years and I bought a lot of cars from them.

  Family Gerken
4 months ago
Great dealership. Go see Rick. He was a real professional and very polite throughout the entire process. Also management was great. Thank you for a very positive experience.

  Hector Luna
a week ago
very bad service, they don't give you the prices you earn and the employees are drunk, I was served by a man who had a lot of alcohol on his breath. they are scammers

  Darrell Leroux
3 months ago
I got the car that I wanted and the affordable payment that I needed. Rick, Stan and Cameron were all knowledgeable and helpful with no high pressure sales tactics. Thanks for getting me into my new vehicle.

  Shelly Bucholz
2 months ago
Very easy to work with and informative. The car manual was missing and they had one sent directly to me. And met me half way. Mike was awesome.

  Karen Trimble Cobb
2 months ago
I had a problem with tire/sensor and went there with no appointment and they found the problem and had the part in stock fixed it. I thanked them because I have a long commute to work and they put my mind at ease

  Alyssa Saladin
2 months ago
Very untrustworthy.....I had my AC fully replaced and they didn't replace the one piece that was actually the issue.... and qouted me quotes me another $500Not once but twice I took my car in for something and after my gas cap light came on with a faulty sensor saying my cap was open when I called about it they told me to go to Honda that it needed a new cap they never offered to look at it. At honda I was told it was faulty light and that Schicker messed with it. Same thing happened to my husband a week later his engine light came on after a service. It turned off after he redid his gas cap thankfully.After a safety and emissions I've had parts on my console hanging off. Another time We had a new piece put on my husband's car that cost $200 and two weeks later we had to go to a different shop because they put a bad piece on it so we had to pay for the works all over again.I will never set foot in this place again....

  mike shaffar
2 months ago
My wife has a walker and they came out and helped her get to the waiting room while they performed services on our vehical and when they were done they helped her get back in the vehical. The dealership is by far the best that I have ever dealt with.

  Andrew
4 months ago
Worst service department experience, outside of Jerry - whole thing is a mess. If you get your car worked on there, they don t care, and you re going to get contradicting information. My wife was told the recall wouldn t fix our vehicle, I was told it would, and then in the end - it didn t fix it, we waited nearly 3-4 years for them to get a solution and they said it was a cut wire beneath my vehicle, they didn t notice it before - the part did no good, for $1400 we can fix the problem now. Poor workmanship and I see why, some of my buddies asked why I would take my car to that dealer. What a joke.

  Tracy Parisi
2 months ago
Recently bought a car from Schicker Ford of Union! Had a great experience and am loving the car thus far! I can not thank the gentleman who helped me enough! If you re looking for a car; you should really check them out

  Luke Bobinski
3 months ago
Couldn t be happier with the process. Had a hiccup that was out side the dealerships control. Credit union screwed up paper work and took them a month to fix it. Dealership held the truck for me the whole time. Highly recommend.

  Kelley Lairmore
2 months ago
I have bought two cars from Schicker Union and they have been amazing from start to finish. Highly recommend them.

  Tony Andrews
2 months ago
Lance was a good salesman, he was upfront about the truck and eager to provide good service, and he did, my experience with Schicker Ford was !

  Terry O'Rourke
2 weeks ago
We are out of state buyers and this dealership was professional and extremely helpful in getting our purchase completed, I heartily recommend them

  Michelle Baugh
a month ago
I was very happy with service I received this time and every service! The service techs are very helpful with all things associated with each service! That s why I keep returning!! Thank you all!!

  Gary Lively
2 months ago
Was a pleasure doing business with these guys, they have been great through the entire process and customer service has been top notch!! Thanks again!

  Leslie Lands
a month ago
Kyle was great I got a great deal on my new car and top money for my trade in . Would highly recommend Schicker Ford

  Daryl Hale
a month ago
Every one was very friendly and they got me out very quickly for my first service on my new Ford Explore

  Heather Ann Hansel
2 months ago
I had received a recall notice on my 21 Ford Mustang, I called Schicker Ford of Union, where I bought my car and quickly got an appointment on day of appointment they quickly rectified the problem and I was in and out less than an hour. Thank you.

  Allison
4 months ago
Have taken our truck here multiple times for service. They have always treated us right, their techs are knowledgeable and have helped us out on multiple occasions.

  gman4634
a month ago
Our salesman, Lance, made our experience as smooth as strawberry ice-cream on a hot summer night!

  patti jean
2 months ago
I have always had a great experience at my Schicker Ford dealership!They are friendly and accommodates me, gets me in quickly and and at a time that works for me!!!!