Rolla Auto Salvage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lestat Smith
2 months ago
I called about a part and I asked the rating and he said that they didn't do rating because one person's 5 may be anothers 10. Which was fine but when I asked about any scrapes, or rust he rudely told me that he doesn't have time for this and I can buy it from somewhere else. When someone else asked if they had the part they said they didn't have it. The first guy on the phone was incredibly rude and unprofessional.

  Stephen Killian
2 months ago
Very expedient and thoughtful . Also gave me the part 5 dollars cheaper than what he quoted me over the phone was very good .

  Randy Williams
a week ago
Called and didnt want to mess with a part i wont call again

  Tracker Wacker
10 months ago
Very professional and helpful, and helped us get an alternator for VERY cheap. 10/10, would come here again!(Thanks guys!)

  lisa hayden
3 years ago
Call to get a hatch for a Mountaineer the guy that answered the phone was friendly and they had one at an awesome price. We went today to get it and it was ready and waiting for us and was perfect. Thank you and we will see you for any future needs. Your new life long Customers!

  Steve Bratten
a year ago
I dealt with the owner. He was prompt, polite & helpful. I purchased a used engine at fair price & will check back for parts in the future.

  Bob Ross
6 years ago
I really did not appreciate the way in which he decided to talk to me on the phone. I have not encountered that rude of an experience in a while. I love to give people the benefit of the doubt but I truly feel that he abruptly ended our phone conversation. I asked if he had a specific type of tire and when he confirmed that he did I was wanting a little more elaboration on the condition of said tire. In an extremely impolite tone he replied to my question of, "About how much tread is left on this $20 tire?", with, "I don't have time for this s@#*(expletive)". I felt as though my question was reasonable enough considering that I had not yet seen the tire that seemed incredibly cheap and didn't know if it was worth my time to drive out of the way for it. When he hung up out of nowhere that was no help to me. I was not able to find another tire of the same size in any local shop around and it was quite the task to finally track it down. I wish I could have given him "0" stars but I was not able to. When I finally did get my tire replaced at a shop I was treated with respect and dignity. Quite a surprise after this encounter.

  Jason Elam
9 years ago
I called in the morning and got a quote on two used wheels from Marty the owner for $65 a piece. When I called back later to ask if the wheels were in good shape, as they had a grade A rating, he told me I must be one of the"picky" people and he didn't want to do business with me and they would sell locally, which makes no sense when he had them sold at that moment. He was a very disgruntled individual and I would not recommend ANYONE do business with this them.

  mike d
a year ago
Great customer service, very friendly. Got the exact part I needed at a great price. Will definitely use them again.

  Joshua Gerrels
9 years ago
This business is extremely unprofessional. I was told by the owner, Marty, that I was not worth doing business with even though they had the exact engine I was looking to pay cash for today. This, after only being on the phone with him for less than a minute. He told me to tell all of our friends not to come around there so that is what I'm doing. Find your part someplace else, guys.

  Spencer Houston
a year ago
Very rude dosent let you go look at or get your own parts he wasn't a very nice guy wouldn't recommend going here

  Nick Stacy
2 years ago
I have been a professional mechanic my entire life, I deal with salvage yards all around southern Missouri and I liked how Rolla Auto salvage was straight to the point I was not calling them looking for a friend I was calling them looking for a transmission and I got a great transmission at a unbelievably affordable price thank you Rolla Auto salvage

  Van Travelogist
6 months ago
Guys there are great! Helped me load a door.

  Rosa Banankhah
8 months ago
Took a friend up to get part. Needs a better sign to direct people to their location.

  Amy Hart
2 months ago
They take the parts off for you.

  Jack Dolde
8 years ago
This is a very unprofessional business. I made a simple inquiry about price range and the owner took offense. Twenty seconds after I walked through the door I was told to shop elswhere and that he didn't "deal with that s#!t." I have never experienced such awful customer service. I do not recommend trying to buy parts from Rolla Auto Salvage.

  Floyds Tire
a year ago
VERY RUDE! Called to ask about a part that they showed to have in stock online. Could barely hear the guy and when I said I could barely hear him he told me that he didn't have time and he was too busy. Not professional at all.

  Randall Satterlee
6 years ago
The only reason I am giving this place a one is because there is no negative numbers on this rating. The owner is a the most unprofessional pos i have ever delt with. I called him 3 separate times about several parts, which he assured me he had. After I drove 160 miles to pick up the parts he tells me that its not worth his time to go get the parts. Save yourself the trouble and buy your parts someplace else!

  Jennifer Phenix
2 years ago
I got an alternator for $35 from Rolla auto Salvage, and my cars up and running again ! Good folks, cheap parts.

  Jennifer Koestel
8 years ago
Both the gentlemen there were helpful and the prices are resonable. I will definitely go back whenever I need a part for a car.

  Charlie Dalton
10 months ago
Awesome place. They are easy going and easy to deal with.

  Janelle Yates
4 years ago
Called about a part today. Owner was nothing but rude. Won't ever do biz with them.

  Caleb Cusick
11 months ago
Rude. Doesn't want to sell parts. In his words "He doesn't care"

  Brian Andrews
16 years ago
They have always had the parts I want when I need them and great prices. I have bought many mazda parts from them.

  Larissa Pontious
7 years ago
Very horrible service an very in professional with their customers. Saying people use him as a test more like a test dummy if you as me

  Glenn Ebker
4 years ago
Rude and not helpful, they did not seem to be interested selling auto parts at all ... Told me they crushed everything etc...

  Crystal Pyatt
a year ago
Had the part I needed and was very professional.

  Robert Kadunce
4 years ago
Pretty much what everyone else says. Whoever answers the phone is very rude and not helpful.

  Time D.
4 years ago
unprofessional people working there, only still around because their arent many options.

  Kat Workman
3 years ago
Great service had the part we needed