Veteran Road Service LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Steffes
9 months ago
This guys were awesome our brake chamber mount broke off LOVES across from the casino wouldn't fix because they said it needed to be welded and they don't do that told us to go to dealership so I did some research and call at night the lady that answer the phone told me call back first thing in morning she will send someone out. Well no one in Kansas City or Missouri had the mount so she order me next day service it came in and the guys came out as soon as mount came in took them 1 hour 20 minutes, cost us about $1300 dollars only because the rush on the mount we had to pay more otherwise would have been under 1000.00. What was replaced brake chamber, the mount, slack.

  Kenneth Porter
5 months ago
If you ever need this company, I hope you get Rebeka on the phone. She is so totally awesome. Very helpful and respectful.

  Zak Hargraves
9 months ago
10 stars! From start to finish what a service business should strive for. Rebecca in the office was great and Payton, well Payton was the mechanic that every customer dreams of. Patient, curious and enjoying a challenge. This young man grew up with a wrench in his hand and a natural affinity for machines. Former Marine (thank you Sir!) with whom I am proud to say I met and worked with. A somewhat new and slightly complicated in field replacement of a D-12 fan hub. Conducted with confidence and curiosity and demonstrated tricks that even an ancient dog had not seen. Well done!

  Edgar Leyva
7 months ago
Called this outfit a few weeks ago to come out and replace a couple tires on an intermodal chassis in Shawnee Kansas (20 minutes from where their terminal is at.)At first when i called they gave an eta of an hour to and hour and a half .. hour and a half went by . I called and they said they would get to me in an hour . An hour went by . Called again they said 20-25 minutes .. 30 minutes went by . Called again. Again they said 20-30 minutes . They finally showed up an hour later 4.5 hours waiting for them to come out and change out 2 tires. And to top it off it took the guy 1 hour for 2 tires .Save yourself the headache and call someone else.Service: Tires

  Kamil Wojewoda
4 years ago
Very pleasant experience using them for road service. They arrived within promised time and got right to work. Fixed my truck very quickly and didn't rip me off like lots of other companies out there. Honestly, this was one of the best experiences with road service work I've had in my 10+ years in trucking!!!!

  Joseph Hannum
3 years ago
My company that I am leased to called your company for a service call to replace a broken glad hand on the trailer was told by my company would be there in 90 minutes not so once work was done I paid the bill but your tech. Provided no completed work order no receipt for my check. Stated company would email my company a copy of work order and receipt don't know if you did or not the next day I called your company and tried to get a copy of work order faxed to me and was informed that you don't know what a fax machine is but you would email it to me. If I wanted emailed to me I would have requested that. Me personally will never call your service

  Daniel Ketts
3 years ago
This company Is by far the worst Roadside Service I have ever had the "pleasure" of using. My main issue being with their call service, which may I say is the most unorganized system I have ever had to deal with. And If that wasn't bad enough, their prices are highway robbery, which doesn't help with the horrendous services. Familys, If you are ever looking for a reliable Roadside Service company to help your loved one get home safe, rely on any company but this one!!

  Kevin Davis
8 months ago
would never use veteran tire service again should of shopped around more was in situation where i needed to keep moving veteran tire service took full advantage of my situation to get as much money as they can while a guy is down on luck $1489.00 to come out and put 2 off brand steer tires on they took full advantage of situation plus guy just plops polished aluminum wheel on asphalt scratches up wheel Service: Tires

  Love Washington
2 years ago
Amazing service. Impeccable customer services skills. They communicated with me every step of the way and kept me informed of their ETA. They were also professional and knowledgeable about their craft. Will use again in the future.Service: TiresService: Tires

  Jennifer Teifke
5 years ago
Cody is awesome. He and his wife went the extra mile. Being an owner operator and breaking down during the holidays sucks big time but his wife sent me thanksgiving. If Cody is a reflection of the company then this is the place to call hands down. They have my business for sureThank y all for being awesome

  Craig Edmisten
3 years ago
Would like to express my gratitude to the two guys that work for this company. We got a call from our twins that are going to college at Pitt State. They had a flat tire on 69 highway on the way home and we were about an hour away. I wish i had their names but two guys from this company stopped and change the tire and had them back on the road just as we drove up. This world needs more people like this that are willing to help others in need. I can't thank you enough for your kindness as i sit and think of all the bad things that could of happened while they sit there waiting for us to get there.

  Theo Bratton
2 years ago
We do understand that we gave this company a call to come over and get one of our trucks running again. Guy came over and gave driver small talk then started looking over the truck. Everything this guy started looking over was very basic which driver explained that he has already checked everything which the service guy came back and asked why am i here? At this point the driver and repair guy came to a decission that the service guy wasn't able to do anything at all. Service guy said well thats 380.00 and wanted paid! Well they ending up agreeing on 180 cash and a drive to the ATM and McDonalds so the driver can get something to eat which was a few blocks from the ATM.Long story short, I believe that if you DON'T HAVE A FLAT TIRE OR SOMETHING THAT THIS COMPANY CAN HOOK A AIR HOLES UP TO THIS COMPANY ISN'T FOR YOU! I'm sure that this company may be able for minor repairs but please be aware they carry tera computer programmer which is a basic programming that doesn't work well with the latest programming of trucks, So let my lesson with this company help make up your mind before calling and giving away your hard earned money for NOTHING AT ALL!!! Now the choice is your!! Be safe bothers

  Mike Mackiewicz
5 years ago
I live in Florida and was buying a truck I found online in Kansas City. Adam the owner went to the dealership and did a full diagnostic check and a test drive. It was short notice but he fit me in and gave a full report for a very fair price. My only regret is I was unable to thank him in person . Very professional and made me feel a lot better about buying a truck with out being able to see it ....

  mat kunkle
8 months ago
Claims to be 24/7 but when I called at 6am for a emergency tire road service they had nobody on duty till 830am

  Darren Helsley
3 years ago
Really nice folks, but they will beat the brakes off you. Almost $700 for a radiator hose, 2 clamps,antifreeze, and a service call is pretty rough. Once again, really nice folks.

  T A
2 years ago
Extraordinarily rude! Could not be bothered with my phone call, or to get me booked later in the day. I understand they were likely busy on a Friday, but I have never been treated so rudely by a business before in my life!

  Melis Johnson
4 years ago
THIS COMPANY IS A RIP-OFF !!Replacement of air hose cost me $ 1,401.96, which is ridiculous !Truck was on 140 E 40 HWY Sweet Springs MO 65351 ..60 mi drive and the air hose part total cost $ 1,401.96 ?!?!They don't even deserve the one star I was forced to give them..

  Arielle Venetia
2 years ago
Came out and fixed my tire, a bit pricey but much appreciated.628.00(I had my own tire)

  Eugene Y
4 years ago
Had few issues with one of technicians, but they went above and beyond to make sure we were %100 satisfied with the service, will call again if we ever need help.

  Jason Conley
a year ago
Always a blast to work with and everyone I've talked to has a great sense of humor.

  Sherman Thomas
2 years ago
Below zero break down. Fast response, worked hard to get me rolling again. Thank You from Destination Freight

  Alfred Gomez
5 years ago
Heavy duty Roadside for a fair price, especially for a Friday night, and diagnosed and repaired DEF Pump issue. Great work

  J.R. Fremont
a year ago
Veterans road service stood behind their repair, and made it right the second time....!Thank you for the help when I needed it most...!

  fleet maintenance
10 months ago
Great service and pricing , thank you

  Emillano Marquez
3 years ago
Veterans has been our go to road side assistance for over 2 years very professional and knowledgeable Staff

  Amy Zimmerman
4 years ago
Worst service I have ever used. Techs are rude. They don't stand behind their work.

  Joe Volpe
6 years ago
Thorough, polite and courteous. If you are looking for quality service and efficiency call them!

  RC Collum
4 years ago
They got us back on the rd asst a very affordable price super friendly staff thanks

  Zac Griese
3 years ago
Great people. Decent price! In and out fast service!

  James Cooper
3 years ago
Terrible services. Tech is awful and the wait time is crazy. Never using again.Service: BrakesService: Brakes