Rob Sight Collision Center
5 (191)
13801 Washington St, Kansas City, MO 64145
(816) 941-1203
robsightford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel
a month ago
Superb! This is a professional top of the line collision repair facility. Service manager Randy was excellent. Called me with updates about the progress without fail. Listened and explained all my concerns in friendly professional manner. He is very very knowledgeable about collision repair. Would not take my Ford Explorer ST to anyone else.
Debbie Montgomery
4 days ago
Rob Sight Collision Center did an awesome job repairing a dent and chipped paint in the driver s door of my car. It looks as good as new! The staff is very accommodating and efficient. Thank you Rob Sight!
Falaena Kuhns
6 months ago
Randy and his crew are absolutely wonderful! As a Mom with her first baby, I was terrified about being in an accident... but Randy and his crew treated me like family! They were there through the whole process. I honestly wouldn't recommend any one else. TRUST RANDY & HIS CREW!!!!
Thomas W. Coole
a month ago
Have been confident in their abilities for years now. Wouldn't go anywhere else.Accident on icy roads in January 2024. Subaru Forester & it took them roughly 6-7 weeks to repair the car. Thrilled with the results.Randy was awesome!
Trenton Gandhi
2 months ago
Randy at the collision center was absolutely amazing. He kept me very informed the entire time he had my truck. He told me right from the get go what I should expect. He has been in the industry for over 40 years. Thank you very much to the team at Rob Sight Ford. You guys are awesome. I will not be gong anywhere but here from now on with any of my Ford needs.
Tony H
3 months ago
The quality of work I received was wonderful. I worked with Randy and he kept me fully informed during the entire process of my collision repair. I could not be happier with the results. Thank you for getting me back on the road.
Tim O'Kane
5 months ago
I ve had outstanding experiences with the whole team here. We ve had a run of bad luck and needed collision repair on several cars in the last couple years. These guys do high quality work to get your car looking great again, and won t cut corners. They make sure it s right and safe, and will battle with the insurance company for you. Straight shooters you can trust. I don t take my vehicles anywhere else.Services: Painting, Body & Trim, Welding
Greg Razer
3 months ago
Top notch work on my truck. Looks and drives like before my accident. Staff is friendly, incredibly knowledgeable about not only the repair work but also insurance process. Kept me updated as things progressed. Can t recommend them enough.
Kathie Hummel (cedarpinelife)
6 months ago
I highly recommend Rob Sight for collision damage. My car looks good as new. Because of supply problems lingering from Covid, it took a long time to get my car fixed. But Randy kept me up to date on all the delays and was so helpful in dealing with all the parties involved in getting my claim processed. He is a wealth of information and never makes you feel rushed or like he is annoyed with your lack of experience with cars, repairs, parts or insurance companies. Don't think twice, just take your car here, you will be glad you did.
Mark Levin
a month ago
Randy and Cole were great to deal with. Very Professional. Car looks good as new. I'm very happy!
Jackson Borntreger
5 months ago
I noticed that my front tow hook cover was missing and it had been bothering me for the last couple of months. I purchased the part and had them paint it. Turn around time was quick and the price was fair. Hopefully I have no need to come back anytime soon but if I do this is my spot.
Carey Haivala
6 months ago
I highly recommend this place. Thanks so much to Randy at Rob Sight Collision Center for all your help after my car accident. You were the calm in the insurance company storm. Even though my car was totaled, you explained everything so well, assessed my car quickly and communicated with me every step of the way. Let's hope this never happens again, but if it does, I feel I have a new friend in the collision repair business.
Charles Tippie
a year ago
I had significant damaged on the right front of a Toyota Camry. Even though the parent company is a Ford dealership the body shop excels at repairing all makes and models of vehicles. I previously had a Mercedes repaired here with great results which brought me back. Ditto for the Toyota. It was repaired at budget and (even though parts are slow coming) before the time estimated. Great shop in a crazy world.Service: Body & Trim
Stan Gray
3 days ago
This is my second time using their shop. Incredible work and great communication. This is the place to take your vehicleService: Body & TrimService: Body & Trim
Alexis Burrow
8 months ago
I experienced my first totaled car after a tree smashed my Mazda and Randy has been an absolute angel from the moment it was towed and in his hands. He is so kind and knowledgeable, offering all sorts of tips on how to deal with insurance and explaining how the process would work. He walked me through multiple options on day one, explaining the repair process if it would have been repaired and was honest about the timeline. Every time we've called he knows exactly who we are and only needs a second to remember which car is ours out of the dozens I'm sure he's dealing with. I cannot recommend Rob Sight and RANDY enough.
David Scott
6 months ago
Randy and Cole were great at making sure I was kept up to date on my repairs. Plus the work was exemplary. My truck looks like nothing ever happened. Thank you to all the employees who worked on my truck.Services: Painting, Body & TrimServices: Painting, Body & Trim
Connie Tuter
5 months ago
I want to thank Randy and Cole and all the guys at Rob Sight Collison. You professionalism was top notch. You went out of your way to make sure that I was completely informed about all the processes and some things I didn't know. You guys rock!
Mianne Sell
a month ago
Repair was completed ahead of schedule, Randy and team were knowledgeable and communicated clearly with me throughout the process. Thank you!!
Tim Riddle
8 months ago
Randy and his team did an amazing job on my 2012 F150 FX4. It looks better than it did coming off the line. Communication was exemplary and should be the model for any business. They paid attention to what I wanted and told me things I needed to know and the results were perfect. I can't recommend them highly enough!Services: Painting, Body & TrimServices: Painting, Body & Trim
Tonya Kindle
5 months ago
Rob Site Collision Center has always done an great job with repairs. They work with the insurance company so I don't have to. They are polite and friendly.
Phil Smith
a month ago
5 stars all the way. They did a fantastic job repairing our wrecked Escape. Thanks for a job well done.
Mike Simmons
2 weeks ago
Very pleased with the service they provided to me. Randy gave me step by step details of the process. They have my trust!
Steven Lingle
a month ago
Working with Randy was very easy and painless with him handling the insurance. I will be a repeat customer.
Laurence Fisher
6 months ago
Had an outside mirror replaced. Randy was very helpful and answered all my questions. The repair only took about 45 minutes and they did a great job. Highly recommended.Service: Body & TrimService: Body & Trim
Tony Bowker
3 months ago
Have had my vehicle there twice now for repairs and Randy always takes good care of things. Always a pleasure.
Tom Miller
3 months ago
Thorough is too weak for a word choice. My poorly repaired car, another shop, got measured every way available and returned to factory numbers. If I'd had the car back more than 45 minutes as I write this I might give my review that 5th star.
Taylor French
11 months ago
We had a great experience with Randy and the people at Rob Sight Collision Center after our pickup was damaged in an accident. Randy explained in detail exactly how the process would play out with the insurance company (estimates, repairs, etc.); advocated for us with throughout the process, insisting that the insurance company pay for replacement parts of the same or higher quality than the ones damaged; and regularly called us with status updates. Communication was fantastic throughout. And though our pickup was ultimately totaled, I had peace of mind knowing Rob Sight was not going to settle for repairing it with cheap, old, or damaged replacement parts. I don't think I would have had the same confidence if we'd gone to one of the insurance company's preferred service providers.
Ben Warner
7 months ago
Randy and his team at Rob Sight Collision Center did a great job with our recent repair. He was communicative from initial expectations all the way to when our repairs were complete. I recommend Rob Sight Collision Center to anyone looking for auto body work.Service: Body & TrimService: Body & Trim
Ellen Hanson
7 months ago
Another motorist ran a stop sign and totaled out my car. I had it towed to Rob Sight collision repair and they did a good job of evaluating the damage, and when I came to get my belongings out of the car two employees helped me and were so polite and kind. They shared the fact that they felt valued and well treated and liked working for Rob Sight.
Casino Man
a year ago
Randy and Cole are both awesome to work with. I have taken multiple cars to this body shop over the past few years and the service is always excellent. My car comes back always fixed right and looking even better then It did new! Thanks for the awesome service!Service: Body & TrimService: Body & Trim