Quality Control Automotive LLC
4.4 (13)
4410 E Truman Rd, Kansas City, MO 64127
(816) 216-7628
Claimed
Accessibility
- Wheelchair accessible parking lot
Payments
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandi Andrews
6 days ago
I've had so many issues with this business, I honestly don't know where to begin with this review but I have reported them to the BBB as recommended by the man working in the office when I was attempting to get my car legal. I wasn't given a title when I purchased the car and was then told that I'm given all the information that I need to get a temp tag on it so I needed to give them that same 30 day grace period to come up with the title. The vehicle was also supposed to have came with proof of passing inspection but she didn't have the paperwork that she needed to complete it with her so I could either drive back to the dealership another day to get it or she would mail it to me first thing in the morning and would even overnight it if I wanted her to. I told her overnight wasn't necessary but that she could mail it and a complete week later I had to take the car for inspection and pay for it again myself because I still hadn't received it in the mail. Once the title finally surface I was promised that it would be mailed also and after waiting for 5 days I went back to pick up the title and the inspection sticker was there too in a file with my name on it. I also learned after I purchased the car and got home that they had literally just driven the car back from the auction they bought it at and their mechanics hadn't even looked at it yet, as said to my friend who drove me to buy the car by one of the mechanics working there. They had me under the impression that they car was inspected, reported as safe and in good condition and was ready to go when in fact they knew nothing about the car at all and sold me something that has been nothing but problems and headaches since I got it. And when I showed up to pick up the title, she didn't have any record of the paperwork that she had already written out and given me so she rewrote all of it and put that days date on it instead of the original purchase date, fraud! Oh and one more thing, how can you give proof of a vehicle passing inspection when it wasn't ever inspected to begin with?! This place is super shady and I wouldn't do business there if I were you...
Seren Moylan
4 months ago
Cons: probably.Multiple "sales reps" posting same vehicles at different prices.No inspecting if vehicles are road worthyNo attempt to share, find, or notify of vehicles history, service records.Lack of honesty in vehicle sales post, vehicles may be unsafe, inoperable, etc.You can't bargain with people that don't take the time to learn anything about the vehicles they're selling.Pros: definitely not.Mechanic seems nice enough, though had no information pertaining to the vehicle I was "considering" purchasing, only one month of employment there, and a very concerning lack of information on any other vehicles on the lot when asked.Vehicles are cheap, though if you aren't a licensed mechanic, adjuster, ect. I highly recommend you bring one. Check body panels, check for cats, check your rod ends, belt wear, ensure that you test drive any vehicle for at least 30-45 minutes prior to consideration, found 3 hidden CEL'S after the standard "pre purchase" overlook.Definitely 420 friendlyCONCLUSIONSadly, this is an auction lot in everything but name. In an age where vehicles are being sold at eye watering prices, it may seem tempting to look at the vehicles offered here. But unless you are a knowledgeable mechanic, I cannot, and will not, recommend even stopping by this lot. Nor can I say that any vehicle here is safe to even test drive without a proper inspection. And if you are a mechanic, it's an expensive auction lot.with less vehicle history shared. Manheim, AAA KANSAS, and copart are honestly a safer bet.This dealership earns a 1/10, stay safe, stay informed.-serene reviews
Gregory Young
2 months ago
When I say they met every need it s a understatement they definitely have quality and willing to work with you not only that they offer a rental service definitely these guys out
Angie S
3 months ago
A friend told me about ms Michelle I had went to her car lot and she talked everything out with me she was very calm respectful and nice and was very polite she made a deal for a good car thanks ms Michelle she s a great woman and will help you find a car I suggest y all check her car lot off you won t be disappointed
Aushia Byrd
4 months ago
Great place to buy a car very friendly and communicative worked with us and gave us a great deal
maggie orellana
4 months ago
They were very sweet and communicate very well im grateful for them they are a big help.
Shauna Staggs
4 months ago
Very friendly and helpful getting is into our new vehicle
K&P s World
4 months ago
EXCEPTIONAL SERVICE !! Very patient, very honest. HIGHLY RECOMMEND
Mark
3 months ago
Very nice and helpful and great vehicles
Juan Porter
3 months ago
My car runs & drives good!!
Manuel Maldonado
3 months ago
Great cars