O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  katherine schenecker
2 months ago
The workers at this store are amazing! They go above and beyond to help their customers! We got a flat tire on a BMW that we had just bought and couldn't get our tire off. They came out and helped us and after a few different tools and some major muscle... He got the tire off!! Thank you so much! We couldn't have done it without you

  Terry Cline
4 months ago
Twice now I have walked in and the smell of skunk pot was overwhelming. I walked in and asked for help finding a license plate lightbulb and without looking at me the young man behind the counter told me "isle three right side." I went to isle three and there were no lightbulbs, they ended up being in isle two. Fortunately, a lady approached me and eventually helped me find what I was looking for. The two young men behind the counter not once moved or looked up from their phones. I will never go into this O'Reilly again. Poor customer service and even poorer policies in place if they allow workers to smoke what they smoke in the store.

  Tammy Smith
2 weeks ago
They had the tail light I needed and even put it in for me. They were so nice and helpful.

  Xavier Wilson
4 months ago
Great people always available to help even with more time consuming tasks or in cold freezing weather. I wouldn t hesitate to come back to this store as the employees are engaged with having a actual conversation about my vehicle instead of just sending me about my way like other automotive parts stores have in the past.

  Gillian Trent
4 months ago
This is the best place I've ever gone to, to buy parts! Very friendly workers, they always go above and beyond! Will definitely be going again.

  Itzfri8
3 months ago
Absolutely best customer service I ve ever experienced the 2 young men at the counter were very helpful and very easy to talk to great job O Reillys

  Marcella Burton
2 months ago
They are always pleasant to work with and seem to another stuff. That s why I go there.

  N B
8 months ago
This place is the Joann's of automotive items: double the price of Amazon, and still more expensive even with coupons. But, they're open late and their shelves are always stocked. Plus you can rent tools here.

  Stephen Johnston
a year ago
The location can be a hassle. Sometimes they don't have the exact part that I am looking for but when possible they will order it for me. Free battery/alternator testing right in the lot if mounted, or in the store when compatible with the setup. Friendly, helpful, and generally speaking useful. A local store in the chain sometimes I will stop & buy a 20oz bottle of soda rather than the convenience store.

  Lorie Ciccio
a year ago
Such friendly employees, a shout out to Dallas. He was so helpful, he helped me find the correct wiper blades and even installed them for me. I am so thankful.

  Beverly Womack
a year ago
The are friendly, sometimes it seems like there all just walking around. But I've never done that job. That's is our go to auto parts. They have a customer rewards club it is worth looking into.

  Aaron Grinnell
a year ago
I have selected this location as my store. Anytime I've gone in to get do you get parts or to ask questions, the employees have always tried to go above and beyond to help me out. Sometimes people don't know the answers, like any other auto parts store, but the employees here have always been helpful and easy to talk to.

  Nauman Haq
2 years ago
Both Ken and Anthony were really great in guiding me in the right direction for a replacement fuse that I needed for my multi use adapter for my work truck, I run long routes, so I needed this very desperately, both gentlemen helped me out and made sure that the replacement fuse worked before I left the place. Very helpful, I come here alot compared to other O'Reilly Auto stores, this gave me more reason as to come here for all my auto care needs. Thank you guys.

  Dan Younger
a year ago
The best neighborhood go to place for parts. The poor guys work they're tails off and struggle with getting inventory put away. Always interrupted with sales.

  justin gilson
3 years ago
Absolutely horrible experience, after today they have lost my business for good, would rather buy parts from a junk yard then them. Came in spoke to a boy named George who claimed to be the Store Manager. I have been in Managment for over 10 years myself and I can tell you this guy failed in every way. Had a receipt and the product that I bought the night before and he treated me as if i stole the stuff or like I was trying to get one over on him, implying that I was a dishonest person. Tried to tell me he was not going to return it because it had been used even thought it was proven to be defective. Instead of exchanging the $10 can of Fix a flat he argued 6 different points trying to avoid taking the can back and also lost my business and my shops business for good! By far worst experience I have ever had at a retail store and there is no way this boy is a manager!!!

  Dances w/ Wolves
3 months ago
Depends on who is behind counter but it's a parts store

  Kenny Drazen
2 years ago
Been using this O Reilly store for about 3 years. While they are not the biggest, in my opinion, they are the best. The lady with the quiet voice is top notch

  tiffany thomas
2 years ago
The driver they had was the best. The people inside working at the register were rude and so was the manager. But I gave 5 stars cuz the lady that drives helped me and Was awesome!!!

  McFlurryNuggets
2 years ago
I am at O'Reilly's often, friendly device, if parts not at store they can get quickly, few hour or next day if in town

  Robin Worth
a year ago
Great neighborhood auto parts place. They will install batteries and wiper blades for you. They stay open till 8 on Sunday too!

  Nicole Johnson
5 years ago
I am disabled and i went there to find out whats wrong with my car i took out 200 hundred dollars to hopefully but what i need to do be fixed well it was alternator that cost 206.51 i said ok i put my 200 hundred down and was getting the 20 out of the 6 dollars. He said u only gave me 150 which i know i didnt so i gave both my last 2 20s and he said ok and gave me back a couple of dollars. I usually have my boyfriend do the money but he was outside getting a jump. And the receipt didnt add up saying i gave him 210 dollars. I didnt realize until we left and we came back they were closed. I wish i had the owners phone number.

  James Jaramillo
2 years ago
Great customer service. The woman behind the counter helped me locate fender plugs and even put them on my car. Now my fender is staying in place.

  Susan Diviak
6 years ago
Most of the stores have great customer service. I35 and Parvin in KCMO has not been one of those. Love to see women working behind the counter!

  Mikki Huxtable
3 years ago
Do not shop here for ANYTHING!!! I was charged well over double posted price on a gas can, I questioned clerk or called him out on the wrong price his response was oh somebody must have put those both in the wrong place.

  Jerry Pease
2 years ago
O'Reilly has my part 97% of the time. 2% of the time, they have it the next day. 1% of the time, takes 2 days. No other auto parts retailer can beat that.

  Thomas Myers
4 years ago
Great selection of parts, great prices, and staff that is typically helpful and courteous. I have always been happy with this location and have relied on them for many years.

  Roger Schieber
a year ago
They only had two workers that day and still found time to test my car battery. Will go there next time when I need parts or fluids.

  Evan Smith
2 years ago
My favorite O'Reilly's, they always have the part in stock an always serve up fast professional services.

  Ron Williams
5 years ago
It's a great place for a quick fix reasonable prices close to home and a very very nice staff you just got to have a little virtue

  Travis Fennel
3 years ago
It's a smaller store, so they don't have everything... That said, they are good good people and they will help however they can.