Mike's Service Center
4.5 (274)
6545 N Cosby Ave, Kansas City, MO 64151
(816) 746-4900
mikesautoservice.us
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Mike's Service Center is a reputable auto repair shop located in Kansas City, MO. They offer a range of services including oil changes, tire repair, and general maintenance. With a focus on honesty and efficiency, they have garnered a loyal customer base over the years.
Services offered: Auto repair shop, Car repair and maintenance service, Repair service, Tire repair shop, Tire shop.
Mike's Service Center Reviews Summary
Pros
- Fast and efficient service, with the ability to accommodate walk-ins and appointments.
- Honest and knowledgeable staff that only fix what is necessary, providing transparent explanations.
- Affordable pricing and quick turnaround time for repairs and maintenance.
Cons
- Some customers experienced pushy behavior regarding upselling of services like tire replacements.
- Occasional instances of rudeness from staff members during interactions with customers.
Suggestion
Ensure consistent customer service by addressing any instances of pushy behavior and maintaining a high level of professionalism in all interactions.
Positive Words
fast, efficient, honest, affordable, knowledgeable, friendly, great service, reliable, accommodating, quick.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin
4 months ago
So incredibly fast! Did a walk-in inspection and they got me in right away.
Pete Kruger
3 months ago
Been using Mike's for about a year now. Driving an almost 200k-mile vehicle, things break. They're always honest and efficient, only fixing what needs to be fixed. I also don't have the luxury of dropping my vehicle all day for a simple oil change, started using them because they offer appointments, haven't looked back since. As another reviewer said - no frills, just great service. Thanks Wayne, Rob and the entire crew!
Chris
a week ago
Took car in for an inspection brand new tires they tried to sell me new tires even though my tires are less than two months old. The dude I dealt with was rude tried to tell me my lights didn t work even though I know for a fact they do because they came on when I got out and looked at them, try to sell my car because it was low on coolant and a whole list of other things when it s a brand new car They try to charge me for things that weren t even wrong with the car tried to rip me off to gang business
Judy Johnson
2 weeks ago
I found this tire store accidentally, and am glad that I did. Honest information regarding tires and service. Great staff. Quick service and affordable tires. I like to buy locally. I recommend Mike's service and tires.
Greg Harper
a week ago
Called to see if they could squeeze me in for an inspection. He said, "Come on by!" In and out within 5 minutes. Quick and great service.
Tiffany pipes
4 weeks ago
Very friendly and polite. Was able to accommodate me fast. Very convenient place for an inspection as it's so close to the licensing office
Nick Baki
2 months ago
Honest business. Called me back to discuss repairs and walk me through the issues. Even offered to have me come back in so they could put my car on the lift to show me.
Lamont Wood
7 months ago
Always kind and professional. A really no frills experience. They tell you what is wrong and they fix it. The only downside is just like everywhere else...they're busy. You have to schedule weeks out for a mechanic. Service I think is available more often. I recommend Mike's Service Center.
Lisa Shaw
10 months ago
Safety inspections, tire repair or replacement, oil changes, general maintenance - Mike's Service Center is the place to take your vehicle. They've been in the same spot for decades. They are fast, reliable, honest, and affordable. The waiting area is clean and serviceable, but there's nearby shops and a pub if you don't want to just sit and wait.
Erica Hamlin
4 months ago
Went in on a Saturday morning for an inspection, and he said 10 min. It was less than 10 min! Barely time to wait. That's what I call service!
Baer Kenney
8 months ago
Great service here. Good people as well. They give you the facts on your car, then get things done quickly and at a good price. Love this auto shop!
mary mason
2 weeks ago
Mikes can always be counted on for fast and reliable service.
Karissa Shores
a year ago
I have been taking my car to Mike s for several years. They are a FANTASTIC full service center. They are honest, up front, and willing to take the time to explain the services they recommend. Their prices are the best in town and the service is outstanding. I will definitely continue to use them indefinitely! I HIGHLY recommend choosing Mike s for all your vehicle service needs!!Services: Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
chris mondragon
11 months ago
I DONT EVER WRITE REVIEWS BUT MIKE DESERVES ONE. Mike is my now go to and for my family. I was lied to by another Mechanic and I knew it so I tried Mikes. He gave me a WAY better quote and told me EXACTLY what was wrong. Didn t push anything on me at all and was very honest. Now I had some pretty good damage done. Mike and his team got multiple damaged and time lengthy tasks done in 1 day! Car drives amazing, everything's fixed. Im truly amazed and will take my cars here on all future needs. He was honest and saved me lots of money and got my car in perfect condition. Much appreciatedServices: Steering & suspension repair, General repairs & maintenance, Wheel alignment
Chad Smith
5 months ago
Friendly staff. Very knowledgeable. Did the repairs quickly and delivered on time.
Hazel Edwards
2 months ago
Great place for auto service! Great prices and great customer service too!
Jake Findley
10 months ago
Took in my car for an oil change and to check the A/C. They fixed several things (for a nominal fee) that I hadn t even considered having fixed and now my car is much more pleasant to drive.These issues were present at several other visits to different shops, no one offered to assess or fix them. Thorough work.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Oil change
Christopher Yoder
a year ago
We take our cars here for all their maintenance and if they have any issue. They are really great to work with and they don't charge crazy prices. They seem to be very straight forward people which I like.
Barbara McVay
a year ago
We were visiting family near here. When it came time to leave we realized we had a flat tire! Mike's Service worked us right in, repaired the tire in a short amount of time (while we were eating a good burger next door), and charged us a reasonable amount for the repair. Awesome friendly service! If I lived there this is the service center I would use. Thank you so much for treating us right!!
Deborah Countryman
a year ago
My husband and I were traveling from KC back to Alabama when our water pump went out. Mike's Service Center went above and beyond to help us out on very short notice. Wayne and his crew had us all fixed up and back on the road in just a few short hours. They were amazing! Thank you so much!!!Service: Auto water leak repairService: Auto water leak repair
Linda KING Shields
a year ago
Good, hard workers here! Always consistent with doing their good work!These folks are the BEST in KCMO!!Thank you Wayne & Derek for your great work & easy going Personalities, in a time of stress, You guys absolutely put me at ease getting my vehicle back on the road Safely!!So very Grateful for you guys & great staff!!!! Always LindaPA or Bust!!
Jennifer Lowe-Brewer
3 years ago
I have been blown away by the customer service and courtesy of this place. It's always hard to know who to trust, and when you are a young woman taking care of your own car, you're always a little bit hesitant when you take your car to a new place.But Mike's came recommended to me by another young woman who's been using them for years, and she was totally right. Their prices are amazing, so much cheaper than the other places that I have tried, and I love that they always let me know ahead of time what is going on with my car. It helps me to plan for future expenses- For example, letting me know when I get my tires rotated that it will be the last rotation so that I know to budget for new tires next time. I drive over 70 mi a day, so my car is very important to me. These guys have earned a customer for life!Services: Tires, Auto engine diagnostic, Oil change
Katherine mcGowan
9 months ago
They were the only place I called who would do an IDOD inspection without an appointment. They were hoppin, so I can tell they're quite popular. They were super friendly and quick
Susan Linneman
2 years ago
I cannot express how great my experience has been here. I went in for something I thought was going to be a huge costly fix, and Wayne and his team fixed the problem so easily, fairly priced and efficient. They wanted to check my car after 1000 miles, so I went in without an appointment and was done within 5 minutes. During this second check, Wayne noticed my plates were expired, did the inspection and prevented me from getting a ticket. I got my plates renewed 20 minutes later, and am all smiles today. Thanks Wayne and team! You have a customer for life in me!
Madison Harden
8 months ago
Extremely helpful! Customer service was top notch! I will definitely be back with any future car needs.Service: Auto engine diagnosticService: Auto engine diagnostic
Mike Ethetton
3 years ago
Amazing customer service and quality work.We've purchased tires, had mechanical work done, and use Mike's for our regular oil changes. We are always treated with courtesy and respect.This week I had an emergency with my truck on the same afternoon I had to make a long drive out of town. The owner stayed adter hours and got my vehicle up and running. Above-and-beyond service!
Matthew Green
a year ago
The guys at Mike's Service Center were fast and friendly, and very knowledgeable. They got our Jetta in and out with super fast speed!!! Thanks Mike!
Allan Moore
6 months ago
I've been going to Mike's for Several years and Wayne is the best.
Teresa Thompson
8 years ago
I've been going to Mikes for about 10 years. I'm a single woman with no family in KC, so integrity means everything to me. There have been times I've taken my car in for a particular service, and had them call me back & say I didn't need it. They could have easily made $ from me, but didn't. When I call around to compare pricing, they're usually one of the most reasonable. They're definitely my first choice when needing work done.
Mat Nguyen
4 years ago
They do good work relatively fast and are knowledgeable but you definitely pay for it.$70 to scan a code when you can buy your own scanner for half that is a fleece. Cost given over the phone didn't include all the charges so it was about $100 more than I expected going in to pick up my vehicle.