Honda of Tiffany Springs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe Cacioppo
a week ago
First Visit here! Dealership was very clean and well appointed. Everyone I came in contact was very professional and polite. My service writer was new but knowledgeable. They weren t pushy which I really appreciated

  Charles Kentner
2 days ago
The parts department was polite and helpful. The service on my car was okay. But I still won't be back because the guy in the elf costume (I don't know either) at the front desk in the service center was quite rude and made it very clear that my business was a major inconvenience to him. However, it was an even bigger inconvenience to me because he did not sell me what I ordered and exceeded the quote by $110. I didn't say anything because I just really wanted to get away from him as quickly as possible.

  KK
a week ago
Mike Bair is a fantastic service rep! He lets you know all details, including safety recalls, and any other services you will have coming up. I wouldn t go anywhere other than Honda of Tiffany Springs.

  John Ponzo
2 days ago
********** CLASSIC BAIT AND SWITCH *********This is why the majority of Americans despise bringing their vehicles to dealerships:Honda 2016 CRV: Super slight seepage coming from the rear of the transfer case. So slight there is absolutely no dripping.Originally quoted $99 for part (a seal) and labor (I have the paperwork) - then it went to $300 for parts and labor and finally ended up at $600 for parts and labor.DISGUSTING!!! I wish I could post ZERO stars!ps - I left the GM a voice mail regarding this issue with a calll back number. CRICKETS!

  Randy Shrull
3 months ago
Very dissatisfied with this dealership! My sister bought a car from this dealership car less than two years ago and they took advantage of her on the sale price and selling her extended warranties she did not need. She has cancer now and can t drive any longer so I took the car back to see if they would be interested in buying it back. The offer they made was an insult, and we were able to get $4,500 more from Van Chevrolet (super nice people at that dealership). She went back to cancel the extended warranty and they ripped her off again paying her $500 less than what she was owed. Go somewhere else if you want to deal with trustworthy people!!!

  Hra Hra
2 months ago
I called regarding a specific vehicle with a specific color and Deana set up an appt to test drive and set me up with Justin in sales. Justin was able to get what I wanted on my trade and I was in a new car within 2 hours. Follow up appt for aftermarket install went very well as well. Very satisfied with entire experience.

  Heather Dowell
a month ago
I took my car in for routine maintenance and have only good things to say about the service department and Honda of Tiffany Springs. When I went to pick up my car, the service advisor explained everything to me in detail and I feel like the service was a good value.

  Irene Perez
a month ago
We took our 2017 Honda CRV thinking it needed Maintenance 3 service. We were told by the Service Person that we needed Maintenance B servIce, I misread the message. We are very appreciative of their honesty and the work they performed. We have been with this Honda dealer since we purchased this auto and will remain with this dealership.

  half driven
a month ago
Bought a used car here. Was an easy purchase. The body shop manager was kinda rude when I questioned a few small dents. said, 'I'm not fixing a used car" the service team is polite and great at their job.

  Luke Adams
4 days ago
Wally in sales was very helpful and kind to me when I purchased my vehicle. I will definitely return when it s time to purchase another vehicle.

  Michelle McElroy
4 months ago
It's never fun having to take your car in for service but any time I've gone in for service at Honda of Tiffany Springs, I've always had the most pleasant experience possible. Everyone there is helpful, courteous and do their best to get your car serviced as quickly as possible. Thanks everyone, you guys are great!

  Derick P
4 weeks ago
I had a great experience at Honda! I had my a/c go out and it was fixed fast. Jeremy helped me and was knowledgeable, courteous, and professional. Thanks for excellent service!

  Kathleen Ford
2 months ago
I give the service representatives and service department 5 stars They are always kind, informative, professional and helpful. Specifically Mike and last time I was there I worked with Dalton. He was wonderful and really tried to help me with discounts on an expensive service I needed. I VERY HIGHLY RECOMMEND this service department and BIG THANKS to Mike and now my new friend Dalton

  Diana Weaver
4 days ago
I always have the very best customer experience with the service department!!! I appreciate the time they take to explain the work done and recommendations for future appointments!

  Kari Beeson
6 months ago
Had to drop off the night before due to transportation issues for an afternoon appointment. They had already called me in the am to let me know what was going on with my 2015 Accord. Turns out, nothing. The issue corrected itself and I was not charged. I was advised on what to expect at my next mile marker for maintenance if I planned to keep the vehicle. Appreciate the heads up and explanations that I could understand not being car knowledgeable. Always have been friendly.

  Bob Ness
11 months ago
Monday at 8am so should of expected chaos. Dozen cars lined up and no one to be found for 10 minutes, first timer so was not sure to do. Nearly drove off! Finally a rep showed up - set me up and 90 mins.Later I was out. Good service but below experiences Ive had at other Honda dealers. Comfortable lounge but vending machine?

  Jeffrey Belke
7 months ago
I have been using this location for 5+ years. As a Program Manager, I can say that it is extremely unusual to see an employee that genuinely wants to help the customer and who also possesses the knowledge and skills to execute on that idea. Today, So helped me to better understand the condition of my vehicle, and some potential options in the future. The interaction was highly professional, extremely valuable to me as a customer, and once again reasserts why this is the only location I will be shopping at in Kansas City. There is no replacement for knowing that you're in good hands.Great job Honda, great job Tiffany Springs, great job So.

  Lana Everly
3 months ago
The service techs are great, but the "customer lounge" is not. It's especially annoying that it's covered in passive-aggressive signs. We've all had that co-worker who put up the "Your mother doesn't work here" signs - well, that person now works at Honda of Tiffany Springs. We are scolded to "not be greedy" so that we don't take too many snacks. We are "encouraged" to clean up after ourselves - just short of reminding us our mothers aren't employed by this dealership. There are signs everywhere and they are, in a word, rude.Your customers are adults. Every once in while there is going to be some idiot who steals all the stale granola bars and leaves wrappers everywhere. You know what, he's going to do that whether those signs are there or not.Update: Wow, what a nice, canned response. Do you really want me to call and discuss the passive aggressive notes all over the service area? Do you really need me to reach out to you to discuss this? Can you not just walk into your service area and look at the obnoxious notes all over the place and figure it out for yourself?Your auto-response is not applicable to my comments and just makes me understand why your service area assumes your customers are idiots, because you do too.

  Angela Yuriko Smith
6 years ago
Fantastic place! The waiting room has all amenities. I don't mind waiting here with complimentary snacks, beverages, cozy fire, tropical fish tank, big screen televisions and some of the most comfortable chairs ever. The mechanics are smart, professional and friendly. We were given a loaner car while ours was being worked on and it was so nice we would have loved to just trade. All that, and we were called and told they figured out how to drop the bill by $100. We are huge fans of Honda of Tiffany Springs. Five stars!

  Aaron Roberts
4 months ago
Justin was a very nice salesperson who made the process smooth and hassle free. Then Anthony took care of the finance side - he was very courteous and professional and again made the process as easy as possible. Would highly recommend buying a vehicle here.

  Ty Brackin
a month ago
If you're in the north KC metro area this is the place to bring your Honda vehicle for service!! Friendly and supportive staff that do a good job of telling you what is going on and communicating options for getting your vehicle serviced.

  Cathy Rydquist
4 months ago
Thorough inspection and friendly people, from our service advisor to sales. Kenny Williams seemed to be happy to help. Waiting area clean and had really good water!

  Daniel Mayer
3 months ago
If I could give 6 stars I would. Justin Bogina and the Tiffany Springs Honda team are fantastic. They made it super easy purchasing a Honda Pilot with zero pressure. We got great trade in value and a fantastic deal. If you are looking for a new or preowned Honda, you need to go to Tiffany Springs and ask for Justin.

  Dwayne Herdman
5 months ago
l purchased a 2022 Ridgeline from another dealership used but saw in my paperwork that it came from Honda of Tiffany Springs new. Was having a problem with the Homelink(no power). It is still under warranty so brought it here. Dalton Lundy was my advisor and he was very nice and helpful. It was just a bad connection so it was fixed very quickly.

  Janet Beal-Carlson
5 months ago
I came in for a recall repair. And asked if the shop would change my transmission fluid. The service advisor Jeremy Ervin was very professional. I also spoke briefly to the mechanic. Wonderful experience. I would highly recommend their service department.

  K Raney
3 months ago
Carlos did an amazing job detailing my car which was long overdue!!! Thank you so much!! He was able to get my dog s major blood splatters off the ceiling from when she got injured on her ear. Fantastic job and my car looks brand new!! Thanks Carlos

  Melissa Denton
4 months ago
Jeremy in service is amazing! He makes it happen and thinks customer first in all he does for your clients. I appreciate the service waiting area that is clean and tidy with plenty of workspace.

  Marci Wettstein
4 months ago
I had scheduled my car online for its regular maintenance. The online scheduling was easy. They offered a shuttle ride to and from if needed. The work was done in a timely manner and the associates were helpful and friendly.

  Helmuth Haug
a week ago
We purchased our Honda Accord from Honda of Tiffany Springs and had it serviced only there... never regretted doing either.

  Susanne Holtmann
5 months ago
We have had our Honda in for various maintenance services and have even had to get a new transmission. The service advisors have always been very professional, friendly, and accommodating. It is easy to set up an appointment online. The services and repairs have been done to our satisfaction and the car drives great.