Friends & Family Collision Repair (always wear your seatbelt)
4.8 (90)
2412 E Truman Rd, Kansas City, MO 64127
(816) 483-9697
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sammy Jones
4 months ago
They did an incredible job repairing our Chevy Malibu after it was in a collision. The customer service was amazing and it was quick and easy. The car looked brand new after they were done with it. Will recommend to anyone that I know if they need some help. Thank you again for all your hard work. We appreciate y'all.
charley wilson
4 weeks ago
They do the best work in Kansas City! Definitely worth the money. The owner Charles, is a stand up guy. Very good person, yaknow that old fashioned chivalry that doesn't exist anymore? He's got it. What I really liked is, I'm a woman and most places try to take advantage of that by trying to upsell me. Or offering me things I don't need & I didn't ask for. He listened to me and actually tried to help me not get over on me. I will definitely be a customer for life. And I would recommend them to anybody that wrecked their car for collision repair. The restroom was very clean. The whole place was actually very clean to be a body shop
HOPE MICHELLE
2 months ago
These guys are awesome! Very affordable, fast, & friendly service. Someone hit the front of our car and these guys were able to get it right in and pop it out.
ChaosInOrder
6 months ago
The polite staff is a good start, but that s not even the best part. A couple months prior I hit a deer with my 2021 GMC canyon truck and it put a dent in my left fender. I heard this place had affordable prices so I took my truck there and their company was even better than I expected. On top of fixing my truck they cleaned it out for me. And they left anything that was a belonging in a box for me to pick up. And as for the repairs when they finished working on my truck, it was as if the dent was never there in the first place. This place is so much better than going to a dealership. Affordable prices, polite staff, and reliable mechanics. If I have another car problem I m definitely taking my vehicle to this place next time. And if you have a car problem I definitely advise you to take your vehicle to this joint you won t disappointed.Services: Steering & suspension repair, Body & Trim
Carlos Thomas
a month ago
Absolutely amazing job my Honda looked brand new when they fixed and customer service is top of the line
Td Jones
5 months ago
The Father and son duel family atmosphere I feel that they are honest and that they will work with you it's an honor to see a black businesses they very easy to talk with it's a business I will highly recommend
Kirstin Roe
a year ago
I literally cannot say enough great things about this place! They have helped me twice now (2 different cars) and they were just so absolutely amazing both times. The guy that owns it, Charles, is such wonderful person and all of his employees are excellent. They care more about actually helping their customers than just seeing how much money they can make (unlike many other repair shops). Everything was fixed to perfection & they even cleaned my whole car to new condition before I picked it up! Definitely take your business here, I would recommend them to anyone and everyone. Thank you guys SO much for all of your help!!!Service: Body & Trim
Constance Taylor
a year ago
Someone side swiped the mirror on my vehicle. I was recommended to this shop for the repair. They did an amazing job! Matched the paint perfectly, handed it within a few days, very professional and the price was very reasonable. I would strongly recommend the shop.
Alexandria Coatrs
6 years ago
Best place in town to bring your car!! They are fast, efficient, friendly and do amazing work! I wish I would have known about them sooner. I am now a customer for life. I needed my car done in an unusually short amount of time and they worked with me and got my car done on time and it looks better than any body work I have ever had done anywhere else!!
Rebel Shaman
3 years ago
Friendly staff. Fast, affordable & reliable. Fixed my Mustang twice! Got it back like new.
JENNIFER JONES
5 years ago
Great service with 5 star results. I don't often leave reviews, but the service was way beyond my expectations. The work was done perfectly. Fairly priced, in reasonable time and with great courtesy. Highly recommend. If your car is your baby, their the people you want..
William Edwards
6 years ago
Very professional and on point with his craftsmanship. I took my Challenger in for repairs after an auto accident, he looked at my vehicle and told me no problem. I was worried at first because of the paint job on my vehicle. I got my vehicle back and it was prefect! From the paint job, and even down to the crease on the side that had to be fixed. And the cost was very reasonable. I won't go anywhere else, and I'll be returning back to him for any new modifications that I want done to my vehicle. A++ WORK!!!!
Nicole Deggs
6 years ago
This is a great company that does great work. I really appreciate the work that was done to my car and also the customer service that Mr. Leggs and his workers provided. I would definitely recommend people and go back if needed to.
Lulu Simpson
3 years ago
Not only did they fix collision damage to my 2012 mustang but they cleaned the car inside and out and buffed additional scratches!! They were professional and kind would recommend to anyone who pays out of pocket for an auto accidentService: Body & TrimService: Body & Trim
pamela james
4 years ago
Good morning KC I just want to take a moment to add some good cheer I Picked Friends and Family Collision Repair because it was in my area but I am very happy to report that the service was very professional the shop made me feel like my car was secure overnight, and the body work on my car was outstanding. My car looks just like it did the day I bought it from Molle Toyota I highly recommend them. Signed: Ms Pamela James
Bridget Straughter
4 years ago
Owner shows all of the quality, respect, professionalism, and value in running a business and that all shows throughout his work that was put into my vehicle just recent. The name Friends and Family Collision Repairs is the true Definition of Friends and Family. Leggs willalways have my business. Thank you again and God Bless you and your Family.
Shannon Wooten
6 years ago
Friends and Family was recommended to me by a friend, so I trusted him before we met. After we met I knew I wanted this shop to work on my car. The insurance company tried to cheat me, Mr. Leggs assured me he would take care of everything. He took care of everything! I didn't have to make one call. Mr. Grady looks brand new! Sincerely, thanks again!
Mary Hall
7 years ago
My driver's side mirror was so badly damaged from someone attempting to steal my car, that when it rains it floods the driver's side floorboard. I stopped by today in hopes to get an idea of the cost to repair the damage. Charles stopped what he was doing, had one of his guys work their magic and after 10 min, I was able to drive away for little money. I had no appointment and they still took care of me. These guys are "The Bomb"! Thank You!
Joi Mcky
5 years ago
Wrecked a brand new car & picked up a brand new car! From day one Mr. Leggs have been helpful between explaining repairs and cost. He won't let you leave unsatisfied & take pride in his work! Any body repairs, don't be afraid to stop in!
Profezor Griff
2 years ago
My daughter was in a fender bender causing some damage to another young lady's car took it to friends and family the young lady's car that is they got her fixed up and back rolling in 3 days very professional great work
Renee Gardner
4 years ago
This was probably my 3rd experience having a wrecked car repaired at Friends and Family. I wouldn't go anywhere else to have my car repaired. I am always treated with the utmost professionalism and the work is always high quality.
Fromthe Reef
3 years ago
amazing place!! i have taken my car here twice now and they are always so nice and caring. i recommend them to anyone and everyone who has a vehicle! thank you for helping me out!!!
Aracely Arias
7 years ago
Mr Leggs always get me right every time when I need body work done to my car... I would definitely recommend anyone to take there car there does a very nice job every time... Your the best in town and #1....
Missy W
6 years ago
Friends and Family is an AMAZING Body Shop. They did great work on my Rio. The owner was very helpful and knowledgeable. I will continue telling people about how great this place is. THANKS F&F FOR MAKING MY RIO LOOK NEW AGAIN.
Nicole Griffin
6 years ago
They are absolutely amazing at what they do! They will do the work and do it right! They will make sure that you leave satisfied and never cheat you out. I recommend anyone who needs body work to please go here! I am one happy customer.
Chanelle Newman
6 years ago
The best place in town to get your body work done after an accident or even to get a new look for your vehicle. Very friendly, professional, will get the job done in a timely fashion & you will also you will get your money's worth.
Nicole E
10 years ago
I've taken two separate vehicles here for repairs/body work. Each time exceeded my expectation. The staff was friendly and efficient. Mr. Leggs, the owner gave me recommendations and tips. Highly recommend.
Mark Banks
2 months ago
Great shop excellent work
Mskeela Leggs
2 years ago
I was driving to work at 03:00 in I was in a hit and run accidentThe driver and the other car did not even stop They just kept drivingI was so upset because my car was a birthday presentI took my car to FRIENDS N FAMILY collision and they fix my carWhen I went to pick my car up it looked like itdid when I drove it off the car lotThank you FRIENDS N FAMILY collision for fixing my car like new and for being great at what you do God Bless You Services: Tires, Painting, Body & Trim
Jaivion Williams
a year ago
Great shop got me in/out even cleaned up my carServices: Tires, Painting, Body & Trim, WeldingServices: Tires, Painting, Body & Trim, Welding