Central Body Company, Inc. Formerly KC CUSTOM COACH L.L.C

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Craig Schmidt
4 days ago
Kathy and the team at Central Body were amazing to work with when my camper had hail damage. They were my biggest advocate when dealing with the insurance company and even though my insurance company refused to pay for any damage, Kathy still worked with me and advised what I could do to protect my camper from any further damage. Incredible customer service you just don't see much these days.

  Brian McMillan
2 months ago
I own a 2006 Travel Supreme and it s always been taken care of by Central Body/KC custom. Outstanding service. In fact I drive it up to Iowa from Kansas City to have them take care of all my mechanical needs. There the only ones I can trust. Highly recommend them.

  Belinda Tyler
3 months ago
Ryan and his team did an amazing job repairing our 2023 coach. He walked us through the process and kept us very informed all the way through! 5 stars because it won't let me do 10 stars! Thank you to you and your team!

  Charlie Wilson
3 months ago
I brought in my 2022 Grand Design Momentum for some damage on the left side. They repaired it fast and it looks like nothing had ever happened. Ryan took great care of us and we were able to go back to camping

  Gary Geib
3 months ago
I worked with Brett he was awesome kept me informed on what was being done on my motor home! I meet other personnel in the office, Great staff! The one s that worked on our motor home did excellent work! God Bless you all.

  Herman Brown
a year ago
Central Body Company, Inc. is an excellent business that helped us with an earlier RV body repair so we checked with them about a concern with our windshield. Although we did not have to physically go to the location, we communicated with the Office Manager, Connie Mitchell. Connie is excellent. She responded to our email with details about our windshield that gave us a sense of relief and was the exact response we received from a professional windshield company.Service: Body & Trim

  M Stonecipher
a year ago
We re first time RV owners, bought a 10 year old 5th wheel over the summer. After getting it home and really getting a chance to check things out we discovered the roof had a couple of serious issues. Our mobile RV service tech contacted Connie from Central and we quickly set up an appointment.Can t say enough about the support we got. They were realistic, laid out all our options and helped us keep things in perspective. We elected to patch the areas and turnaround was about a week.Definitely feel we got our money s worth and made some friends too.

  Randy Glenn
2 years ago
This company does awesome work. I had a turkey fly up and destroyed both windshield s and the cap above the windshield. I worked with my insurance carrier trying to get the coach towed to the shop. After a week of getting passed around to auto towing companies that could not tow a class A coach I called Connie, she stepped up and arranged the towing service and handled all repairs in a timely manner. I just paid my deductible in the end and the coach looked like new again..I had used this shop for my business and they did an excellent excellent job then also. I rarely write reviews but this shop is an exception. I would recommend it for any RV body repairs. They were great to work with. Thanks Connie .Service: Body & Trim

  Sharon Danner
a year ago
On a recent RV trip my wife and I experienced a structural failure in our RV cab over.Now I am a skeptic about most claims and reviews as I am not sure that they really come from the customer. The reason for my skeptic nature is that I have experience in several fields. Besides liking a product, I have to analyze and understand why it is a good product.I was an aircraft mechanic in the Air Force, I am a woodworker, and I have worked as an electrician. My wife and I have worked through 5 new house builds and together we completed a renovation of a 100 year old house without assistance including building the kitchen cabinets.This is only the second review I have written and I have purchased many things throughout my life.We realized that the damage of our RV would require a professional who specialized in RV body/structural repair. We would not trust a national RV chain store, who says they have a repair facility mostly created to relieve you of your money and give you less than a finished product.My wife did some research and discovered Central Body repair located here in Kansas City. We called and scheduled a visit to get a behind the scene look at the facility and judge if we could trust them to work on our damaged RV.I also called my brother-in-law to come on the visit. He has over forty years of auto and bus body repair and paint experience. Together we had pretty much every angle covered to complete our research.Upon our arrival we noticed a very good local RV retail company bringing their new RV s to Central Body to be fixed. They had issues with the factory body work. Our visit went well and it did not take long to realize this was the place we wanted to fix our RV.Throughout the process I was allowed to visit and view the work while in progress. They applied extra bracing to the structure and disassemble the cab over to find the cause of the failure. They were meticulous in their efforts to repair and reassemble the cab over.I brought my paint and body repair expert back to the shop before we took possession of the repaired RV. He indicated that the paint and body work was done very well.We are extremely pleased with the outcome of the repair to our RV. Central Body personnel are professional and pleasant to deal with. I provided the Shop Manager with a USB drive which she loaded with the many pictures that were taken throughout the process. I can actually see the whole repair of our RV.We can recommend this shop without reservation. Going anywhere else may not have resulted in the expected outcome. If you need work done, you owe it to yourself to pay these people a visit.The staff at Central Body has given me excellent customer service, I would not hesitate to recommend their services.Service: Body & Trim

  William Zellmer
a year ago
We had them do work on our new camper twice. Both times was an extremely pleasant experience. The body work and paint job looks amazing . Connie and her staff squeezed us in at the last minute, so we could leave for vacation.Service: Body & TrimService: Body & Trim

  Casey Bulman
a year ago
The RV dealership I work for uses this company regularly.Connie is always pleasant and does great with communication. The workmanship of the techs is always excellent. I highly recommend them.Service: Body & TrimService: Body & Trim

  Deb Gordon
2 years ago
Thank you for your awesome repair of our RV. The contact at the Central Body Company was very kind and easy to communicate with. The service was done in a timely manner. Great care was given to our RV while it was in for repair. The work done on the couch was done to perfection!Service: Body & TrimService: Body & Trim

  Nial Castle
2 years ago
We bumped into a safety pole at a gas station. It cracked the fiberglass on our right rear corner. Connie and her team did a wonderful job our rig looks like brand new:-)Service: Body & TrimService: Body & Trim

  John Hommertzheim
2 years ago
They repaired and painted the front cap on our 5th wheel. it is better than new. They also replaced our roof on fifth wheel before it rotted clear through. We wouldn't use anyone else in KC are to repair our camper.Service: Body & TrimService: Body & Trim

  Daryl Pitts
2 years ago
Connie and the crew did an excellent job on some minor body work on my motorhome this year. Four years ago they did some major body work on my motorhome. Great service, on time promises. excellent workmanship.

  Paul
2 years ago
I will never do business with the company again and will be reporting them to the BBB for not answering my questions. They replaced one bearing seal and the bill was $356.00. The part was only $10. All the additional labor 2.5 hours they said was for cleaning grease. First of all when I dropped my trailer off I knew it needed seals and I asked for a quote. I never received one. I asked them to repair a missing brake cable and they never did. I have never heard of just replacing one Bearing seal rather than all of them. Very unprofessional.To top it off they wanted to sell me new tires at a cost of another hour of labor $150. This does not include the cost of tires. I had the tires replaced at another shop for $12.00 per tire labor. These people are crooks and I will be reporting them to BBB.Service: Brakes

  Tom Randall
a year ago
Connie and crew did a fabulous job restoring our rv. The process could not have gone any smoother. Highly recommend them for any body work you may need.Service: Body & TrimService: Body & Trim

  Thomas Cain
a year ago
Connie has been very helpful and accommodating for gettiing decals replaced on a 2014 fifth wheel. Can't wait to see it completed.Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim

  Brad Clemons
7 years ago
Jeff and his team have done work for us for years. We have never had a bad experience. They are professional and take a tremendous amount of pride in the work that they do. I highly recommend KC Custom Coach.

  Donald Crowe
2 years ago
Great work. Connie is knowledgeable in how the repair is done and working with insurance. We would have work done there again but try to stay out of needing it!

  Linda Clark
2 years ago
Still working with Connie to accomplish our repair work, but she has been responsive and very helpful with the process.Service: Body & TrimService: Body & Trim

  John Van Hengel
2 years ago
Insurance claim repair of damage caused overhead door dropping on coach. Perfect repair and on time.Service: Body & TrimService: Body & Trim

  Larry Hamby
10 months ago
Warm greeting and every indication repair we ll be done on time.

  Dallas Reynolds
3 years ago
It a great place to have work done. Connie is great to deal with and it looked great when finish

  dana Crow
7 years ago
The entire staff was very helpful and friendly. Plus they do great work in a timely manner.

  Lenny Amaral
2 years ago
Connie is th� best. Answered my infomation request

  Rick Danner
a year ago
Great customer serviceUService: Body & TrimService: Body & Trim

  Gallion Adventures
a year ago
Did a great job for me