Bossert Body and Tow

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Allan Moore
3 months ago
They are professional and do excellent work. Jay McMinn was absolutely fabulous. I would never take my car's to any place else.

  Brian Lawrence
a year ago
This facility has worked on four of my vehicles over the years, providing excellent service. So much so, that I referred family here. During the parts shortage, Bosserts brought parts in from all over the country so cars could get back on the road as as soon as possible. This kind of dedicated service is hard to come by today. Last year I purchased an SUV the business that has performed flawlessly. Highly recommended!Service: Body & Trim

  C Dixon
2 years ago
Toby did a wonderful job repairing a truck for me. He did EVERYTHING. He contacted contacted my insurance about adjustments, his shop worked incredibly quickly, and they detailed the truck very well. They got dropped off a really dirty truck and what I got back was immaculate. Repairs were in the 15k range, and worth it.I could have written a few reviews of bad body shop repairs I've had over the years. But I thought I'd just give Toby and his team some long over due credit.

  Western Mountain Supply
3 weeks ago
Great people to work with. Price is very fair and quick with turn around.

  Mason Hinkle
7 years ago
Informative. Timely. Trustworthy. That's what I think of when I think about Bossert Body and Tow. I find a way to damage my car about twice a year, and they always take the best care of me. Toby and Luke explain exactly what's going on with my car in a way that I can understand, and are always transparent with the amount of work and parts that will be needed for a particular job. I'll continue to use Bossert Body and Tow for all my body damage and maintenance needs because I know I'll get the best service and value for my money.

  Jeff Degenhardt
6 years ago
Toby and his team helped us greatly today, gave us a quick honest information to go off of and was able to perform body work on a customers car for us with great success, saved a ton of money for our company and an employee who had the accident. Just a great process all the way through, customer even enjoyed her short wait while the car was being touched up, also they were able to take care of other spots on the car unrelated to the accident, all around pleasant expierence, thank you very much!

  Joe G.
8 years ago
I am SO glad I went to this place! My car needed some body work done so I looked for a place that was close enough to home that I could walk back after dropping it off, and found Bossert Body and Tow. I came by the shop the next day and they came out and looked at the car while I was right there, talked to me about what needed to be done, and gave me an estimate, all within about 3 minutes. The estimate I was given was about $250-$300, so I was planning on probably having to spend a little over $300. I waited about a week to take the car back so that I could pay cash. They got it finished that day but I picked it up the next morning, and I was VERY pleased with the work they did. Since it was work that needed to be done on the bumper, I'm sure another shop might have suggested that the entire bumper needed to be replaced, which would have been SIGNIFICANTLY more expensive. Bossert did the work that needed to be done without replacing the bumper, so I probably saved between $600-$800 for that alone. And paying with cash, the price was set at an even $250. I'm so pleased with my experience with them. They were professional, honest, and down to earth, and I didn't feel like I was given any kind of runaround whatsoever. I definitely plan on coming here for my basic mechanical maintenance. GREAT auto shop!

  Fred Hageman
a year ago
RUN DON'T WALK FROM THIS PLACE!1) Brought it in Sunday for Monday repair on a latch.2) Was "too busy to get to it until Tuesday"3) Originally "we know Chevy Tahoes and it won't need a part"4) Fixed the latch but it won't lock--needs a $487 part plus labor5) Full part online for $108 from PartsGeek6) Called owner to discuss and he was bewildered--never had a call like this before--well, yes you have check your reviews7) Paid the bill to get my car--$238. Only thing they did was put in a part SUPPLIED BY ME--a quick change out of the driver side rear view mirror. AFTER they said the glass was $475 and they couldn't use my part. Well, 2 1/2 hours later after going to Pick-n-Pull, I found a good used one for $100. Called them and miraculously they put the part I supplied in. More wasted time.Beware!Service: Body & Trim

  Jonathan Minner
4 years ago
I took my 2001 Honda Accord here to see Toby after someone gently swiped my car. i got a issuance settlement to replace the whole panel and he know that i got a good bit of money. Toby told me that i should just have it buffed out and a little touch up paint where its had scratched the OEM then keep the rest of the cash. i found their work to be quality and his word to be trust worthy.

  Ryan Arnold
5 years ago
Took a car most would've robbed the motor and trans and parted out the rest. Not for my GTO! Car was totaled from the front and it is back on the streets better than before today. Luke and his dad are a awesome family owned business. (And they're rescue dogs too) Highly recommended. Great communication. Sent me picture of the entire rebuild. A++++++++ Service to the Bossert Family!

  Lindsay Middleton
a year ago
Dropped my car off a week and a half ago for some body repairs. I am more than pleased with the job they have done!! Not only did they fix what needed to be fixed but they also touched up some other small scratches and detailed her!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Deidra Johnson
7 years ago
I wrecked my car and based on recommendations I took it to Bossert. Within 20 minutes a tow truck arrived. The car was fixed and repaired to look like new in 2 days. I couldn't believe how fast the process was. Toby saved me money and made sure my Lexus was repaired with oem parts. I couldn't be happier. I was even short on funds and he worked a deal out with me. If I could give you 100 stars I would. Thank you for all your help and getting me back on the road.

  Cody Higdon
7 years ago
I have taken my vehicle to Bossert before on a hail and chipped paint insurance claim. They did a phenomenal job and went above and beyond. They currently have my car again for a collision and I can honestly say he has been so accommodating throughout this whole process. Great place to take your vehicle, I can't imagine going anywhere else and I highly recommend their services.

  Ted Anders
7 years ago
Towed my van to Bossert after an accident. They were extremely helpful in dealing with the insurance companies. Most importantly, they had my best interests in mind. Provided very sound advice, and did not cater to the insurance racket. Very refreshing to see a company that cares about the little guy.

  E Donnelly
5 years ago
Bossert Body and Tow was the only shop in the Kansas City area willing to work on my vehicle becuase I wanted to pay for specific work without completing the vehicle. I was able to tow my project car in and all of the work I wanted was done in less than a week. As a DIY hobbyist I am thrilled to finally find a sympathetic frame shop who isn't looking to rob me. I definitely know who to call for future repairs.

  Whitney Harrison
6 years ago
This is the BEST auto body shop in the Northland, hands down! It's a family run business that really makes sure you leave a highly satisfied customer. I can't thank the crew and owner, Toby Bossert, enough for the amount of hard work and dedication they put into resolving my harried situation.

  Brett Enkelmann
4 years ago
I was referred by a co-worker who always seems to know a guy and am very pleased I took his advice. I saved hundreds based on two other appraisals I received from other body shops in the area. The service was timely, friendly, and exceeded expectations. I ve found my new regular go to for auto repair. Thanks, Toby!

  L Brummall
8 years ago
Toby is a good guy and does great business.. But his son that works in the shop for him "Luke" no good. We were told a certain price for a vehicle, meet on Saturday to test drive told Luke we want it. He then says "well I'm going to raise the price cause I put wheel bearings on" are you serious dude? and yes indeed he was. $2500 to $4000+ . Text messages between him and my husband to prove the original price. Keep a crook around like that will ruin 30 years of good business.

  Rachel Shea
10 years ago
I have used Bossert's Body shop for over 10 years. My last wreck occured about 2 weeks ago. Toby took care of everything!! From dealing with the tow truck to the insurance company. Everything went very quick and was smooth. My car now looks and smells like brand new. I refer all my friends and family to this shop.

  Gabe Curtis
9 years ago
Took my Toyota Tacoma 4x4 to Toby's shop for a frame repair due to rust. When the dealerships/corporate were unable to come up with any solutions to remedy the issue, Bossert's was able to not only fix it, but gave it many years of future use. Repair was timely, reasonably priced, and showed a high quality of workmanship.

  Kenneth Harding
8 years ago
Stay away from Toby Bossert he is crook, thief, and incompetent. Two examples below.Purchased 2004 Neon on 7/12/15 from Toby Bossert through Bossert Body and Tow/Carworks Auto Sales. (should be renamed CarDONTwork) On 7/14/15; I was driving on 291 and car acted funny and was slowing down I went to speed up and engine revived up but transmission wasn't in gear it then yanked forward. I immediately pulled over and seen smoke coming from under hood. Upon inspection it looked like transmission fluid had all blew out between engine and firewall. I checked transmission fluid and it's low and it looks like SMALL BLACK SPECKS are on dip stick.......7/14/15 Toby tells my wife he will take care of it and had a tow truck pickup car and bring it back to his shop. He talked to My Wife and told her the radiator had failed and needed new radiator, hose, and fluid. That he would also flush transmission fluid. However on pickup car, he presented us with a $300 bill. Toby said he would take care of it..... But he charged us after buying it from him 2 days prior. He stole $300 from us by leading us to believe he was making it right and not informing us of cost before making charged repairs.Ever since transmission has shifted hard and irregular.10/7/15 the transmission won't shift out of 1st gear. I take it to a transmission shop and the say it needs a new transmission due to mechanical failure caused by coolant in the transmission fluid. That will cost more than car is worth.The fact of the matter is Toby didn't repair car properly and now less than three months later I have a worthless car. Now I need another vehicle and I wasted 6 weeks pay on to buy to drive this junk for 11 weeks....... Car Don't Work Auto Sales by Toby Bossert.Secondly I had him estimate body repair to my van and he had a lowest quote saying he would mask off the window and trim then fade/feather the paint to match on a panel of my black metal paint. That's not the right thing to do considering two other body shops and my insurance company saying that with the color of vehicle the whole panel needs painted, window and trim removed from good paint job.So sure Toby Bosserts might seem fairly priced but it's due to the lack of his competence and selling junk cars that he's smoothed out to get sold. So is competent on being crook and thief!

  Sam Langford
6 years ago
These guys are fast, friendly and professional. Toby even saved me a few hundred on my deductible after I hit a deer, and the car came back looking even better than it did before I had the accident! Best automotive service in Kansas City!

  Alex Degenhardt
7 years ago
Honest people doing good business! If you need a good mechanic that you can trust, do yourself a favor and give Toby Bossert a shot for your business! I take all my cars here, and will always recommend Bossert for anything!

  Tyler Stoddard
4 years ago
Bossert s Body and Tow provides excellent quality service and professional customer service. Bossert s Body and Tow had parts the next day, and replaced the mirrors in under an hour. They are a family owned and operated company which makes this body shop a top tier business in the heart of North Kansas City. Bossert s is an authentic auto body shop for custom visual and performance parts!

  Teresa B
7 years ago
Finally, a trustworthy, ethical, honest repair and body shop for my car, which I need to last as long as possible, and my family's cars. I hesitate to post this because I don't want to cause a long line of customers to wait through the next time I need to go there; but this review is certainly earned and deserved!

  Henna Fuller
4 years ago
I would highly recommend BOSSERT Body and Tow. Been there twice and every time, it exceeded my expectations. The customer service especially the owner, TOBY is hands on and simply knows how to take care of clients.

  Levi Olsen
9 years ago
Fantastic and excellent service. The quote was accurate and reasonable. Every interaction I had with these guys was exceptional. Even better my car bumper came out looking better then it ever had before. Really appreciate the time and hard work they put into it! I will be back.

  Joe Kretsinger
4 years ago
Was able to fix my bumper for an extremely low price when other body shops wanted to charge 9x the price to just replace. Looks almost as good as new! Highly recommend.

  Steven Fevurly
2 years ago
Randy Bossert is a super nice guy who was very helpful and even provided me with transportation to get a new vehicle picked up. Very knowledgeable in the industry as well.

  Stacy C Johnson
6 years ago
Thank you for partnering with Hillcrest Platte County to provide a safe 1st car for our teen mom. Luke gave her a wonderful "tour" of her new car complete with how to check her oil!