O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J. Unknown
a month ago
I got followed around like I was a common thief. The workers were rude and treated me like an idiot because I'm not very knowledgeable about auto mechanics. When I was sold the wrong head gasket they didn't tell me I had to have a special tool to put it on or it would be no good until I tried to return it. I had to buy another one at full price. They still didn't mention the torque wrench was necessary. I found that out by talking to a homeless guy in the parking lot.

  Elke Flynt
a month ago
Customer service was great! Super friendly and willing to help find what I needed!!

  JASON campbell
3 months ago
The staff was very friendly and helpful. I got what I needed quickly and at a fair price.

  Chris P
a month ago
Decent place to get car parts but they act like everyone are a criminal when it comes to scanning theyre vehicle

  annie gingersnaps
8 months ago
Absolutely saved the day. Had a bad battery. They checked it for me and got it and installed it for me! Met a wonderful fellow name Freddie. He replaced my battery and was charming and kind. Great place to go. Thank you Mr Freddie ! God bless

  warren howard
3 months ago
Hi I got new battery an Freddie installed plus he change out old cable great job I forgot he find that I had radiator leak

  Jeff Perry
a month ago
Awesome people and prices compared to other automotive stores

  Jay Sanchez
3 months ago
They open at 7 but at 8 nobody is there desk is empty they answered but no attention what that ?

  TheSoapCompanyStudio
11 months ago
It depends on what you re buying from here, some parts are higher then others, it s your job to shop around. Meaning calling stores to get prices on parts then, making the decision based upon the prices.The people that work here are very knowledgeable and very helpful!

  Deborah Marshall
a week ago
Great service all the time.

  Beau Stewart
7 years ago
This has been my go-to store since it opened. With rare exception the staff is knowledgeable and friendly. Important to me is that they do not try to buffalo customers. If they know something, they tell you; if they don't, they say so and then try to find the answer. If they don't have your part, they get on the computer and find it at another location in the area, and then call to make sure it will be there when you arrive. My only complaint is that it seems that I build a good rapport with someone only to see them promoted out to another store, but that's what happens to talent.

  Jeanette Dixon
4 years ago
I went to O'Reilly today to pick up a part for my F150. Online the prices I saw for the part ranged from $30-$40. I only had $50 cash on me. The employee (Mike) told me the part was $75. I explained the situation and he was nice enough to price match so that I was able to get the part I desperately needed!! Thank you so much for amazing customer service!

  Hunter Teel
4 years ago
The guy behind the counter was so so helpful. I am desperately lacking in automotive skills but they helped me figure out exactly what I needed and even showed me how the code scanner worked so I understood where the information was coming from. I will definitely be returning to this location simply because the customer service was just that good! Thank you so much guys I really appreciate you!

  jimmy Mitchell
4 years ago
They are not a warehouse store like the one on hwy 49, they are a branch but they normally have common parts and they are very helpfull and friendly. I come here all the time and I would rather pay for it here and go to the another O'Reilly with the receipt who has it in stock. The one 49 is rude and mostly not helpfull, but these guys are awesome. They need raises for sure. They deserve it and some.

  Alison Commercial & Residential Contractor's
3 years ago
This place is a great place to shop with a great staff for the most part. But a lady that worked there knew I had spent a lot of money here trying to get my trailblazer running. Well come to find out the head gasket was blown. I was told that this extremely expensive block and head gasket dealer was the best on the market and that all the shops use it. Well I asked if it was smart after spending loads of money to buy this being i was running low on cash at the moment. Well she insisted on buying this stuff guaranteed to work. Needless to say it didn't and it costed me $50 to get it. So yeah added up with the rest of my loss it ended up being a substantial loss. I was hella upset. But life goes on.

  Dede
a year ago
I can't let it get a headlight for my vehicle and it was very helpful and useful to me and I love the atmosphere very clean res

  Skip Miketinas
a year ago
This showed that I rated this store with a 3star! Don't know where that came from. They were on top of my visit from time I walked in til I was leaving! 5 Star!!!

  Clyde McClain
a year ago
Good place, but make sure your sre getting the best price for the parts needed. Compare the priced with other local parts stores.

  Mike Wheeler
6 years ago
Knowledgeable , friendly staff, great prices. I love that they always have oil change specials, can't beat 5 qts of full synthetic Valvoline and a top brand filter for $28

  Dejuana Vaughn
4 years ago
Excellent service. The cashier was very helpful and pleasant. Great products; great service. He tested my car and told me exactly what was wrong with it.

  Anthony Robison
3 years ago
The best experience the manager was the best his name was Mike he was so helpful helped me so much thanks Mike I will go there every time I need parts

  Savannah Brown
4 years ago
They are beyond amazing. I am not from here. And was broke down. They helped me out so much waiting on me so I can get the part I needed. Yall are a life saver thank you so much

  Kathy TurtleToo Kent
7 years ago
They didn't have the part so the man drove at 28th street and got our part for us. Good people here. Good prices too.

  Alan Sharp
a year ago
Got parts for a 57 chevy in around 4 hrs. Great experience and Great parts help

  Sam Chapin
4 years ago
Great parts place, staff always goes above and beyond to help with every car we've owned!

  Mar San
3 years ago
Usually have what I need a the staff in knowledgeable and friendly. Should be 5 stars but the manager drives a mustang

  Monica B
a year ago
The prices are reasonable and I know cause i go to both places auto z and them...

  Charles Riley
3 years ago
The retailer was kind enough to let me use the computer to check my check engine light. I found out what the problem was on my own.

  Blake Carroll
8 years ago
Only place I'll buy parts to service a vehicle, only drawback is that Google claims they open at 7:00 but the hours on the door say 7:30?! No water pump for me this morning

  Eddie McDaniel
6 years ago
Terrible service, no one answers phones, 30 min wait for parts, pulled parts without qualifying money holder s. Never go back there.