Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristie Palmeter
7 months ago
Would get higher ratings if all the staff was nice but most of the staff has an attitude problem and they don't want to work

  Brian
a year ago
Always helpful at this store. Have had issues with the one at hazelhurst with rude employees, but the one in crystal springs has been great.

  Jessica Freeman Wilson
9 months ago
The guy was very nice and helpful. He put my windshield wipers on for me!

  Alicia Hicks
a year ago
I've always liked my local advance auto parts but the check out clerk that I seen tonight was kinda rude. You could really tell he was ready to go or hates his job! Just sayin.

  Misty Sanford
4 years ago
Well they're not the friendliest people there. Cuz when I called if you ask a question I was hung up on repeatedly? When I finally got someone to stay on the phone I ask for the manager their not here? I finally went to the store in Crystal Spring's it's getting close to closing time but still 30 40 minutes before. I saw some items that were on clearance so I proceeded to get some stuff that I saw was a good deal. Got to the register some lady was waiting on me and everything I had was on clearance. She's bringing everything up the total was well over what it should have been? I told her I said no that's not right I should have had anything over $10. She said no that's the wrong price for that that's not what the sticker said she started to argue with me I said I know what I saw what's show me show me what you saw? So I went and I showed her there's the price I told you that I saw that you said wasn't here? Well that's the wrong price that shouldn't be there like that it was an air freshener for pets for your car. So she would not even honor the price that was on there show me to pay what the full price was? That was done on a couple of items that I purchased? And as I left go to home look at my receipt I had to leave three things that I bought back at the store because she said that was the wrong price on the items. I got to the house and noticed she had overcharged me for a rim cleaner? I think it was supposed to have been $0.10 clearance she charged me a dollar and some odd Cent? I never went back to get the change that she owed me? I just don't want the confrontation that is going on there. She was so ready to go and you could tell she was very agitated with me because she said it's a closing times been a long day. No it's not closing time. There was still 30 minutes or so before the store was going to close but she was rushing me out the door? She proceeded to put my stuff in the bag and handed it to me again she said oh I forgot to get the air fresheners out of your bag so she's wrestling through my bags trying to get out stuff that she should have already gotten out? Then she didn't give me a receipt? I asked for one and that got under her skin it showed very much so. So as far as customer service there at that store and not so much need a little brushing up on.

  Twyanna Terry
a month ago
Cool app

  Davy Parker
4 years ago
We I'd have to say that this place definitely needs more than one person working on a Saturday in the middle of the day... I think next time I'll just drive to hazlehurst definitely not even worth stopping

  Y. J. Hinton
6 years ago
Workers were slow seemed like they were either new or didn't know what they were doing. They were friendly so hopefully it's just inexperience and once they figure out what's going on everything will improve.

  Won't Shut up
11 months ago
Helpful employees make going to this advance auto parts store great.

  Gary Davis
a year ago
Parts store in a small town. You might pay a little more, but you won't have to drive to a bigger place. Nice people

  Anthony Nuccio
6 years ago
I purchased a throttle position senseour, got it home and it was faulty, brought it back, they sent me to another store to get it replaced, the senseour they gave me at that store had been returned also and was clearly broken, i tell them about it, and they sent me back to the original store with the broken tps, and once there I have to wait for the two argue, before saying they would order me a new tps. At this time I only want to get out the store before someone recognize me and think I shop there, it was embarrassing and tiresome. Learned my lesson

  Angela Cherie Roberson Kirk
3 years ago
I love the employees that work here. They are super friendly and they will do everything they can to help diagnose or fix the problem your having with a vehicle.

  John Skipworth
2 years ago
The manager of the crystal springs location is a professional he will go out of his way to help find what ur looking for as long as It's with in reason.

  Odell Young
2 years ago
Well when I order a part for my car, I have to get a certain manager to get the right part with out the other workers not knowing much about the computers.

  Tommy Tommyboy TwoShot
6 years ago
Very helpful employees and has always had my parts in hand.

  Cody
2 years ago
Young guy in there always helps find what I need quickly.

  Timothy Rachal
a year ago
They close the store 10 mins earlier bad business

  LifeWithNiyah
4 years ago
The have parts that doesn t work and when u bring it back they say they doesn t have enough money in the store to give you money back

  Danny Hasty
2 years ago
Good gave me right part for my truck

  Ashley Rather
3 years ago
Say they hiring but won't give me interview.. is it because I'm female?? I like to turn wrenches to sometimes

  Lawyer Davis
4 years ago
Close to where I want to shop and also fine the thing I need.

  Twoshooter Millsaps
4 years ago
I can't find any auto corrections in the place of business and pleasures kinda like the facts in your story

  Susie Williams
4 years ago
Have many inner car parts. If not in the store they can order it for you with express delivery.

  Kathy Thornton
a year ago
Great friendly environment

  Travis Johnson
6 years ago
They will close at 3:30 on sunday the closing time is 7PM SEVEN PM!!!!

  Angie Weisenberger
a year ago
Very helpful and nice

  Latanya Shanks
2 years ago
Very friendly atmosphere and helpful

  Frank Metcalfe
6 years ago
Bad service and get the wrong parts... i will never be back ....

  Henry Bevins
3 years ago
Easy to find parts and items you neef