Ken's General Repair Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Benny Sullivan
2 months ago
I brought my Hummer H2 here and the service was excellent (particularly Adam).They replaced my spark plugs, coils, brakes, and muffler (replaced stock with Flowmasters).She may be old and has some miles on her, but she runs like a brand new truck again.I'll be back soon for some other minor repairs.Highly Recommend.

  Trina Bibbs
5 months ago
I wanted to thank Adam and his crew for an awesome job they did on my 2010 Taurus Ford. I needed an engine, and this is my only car. Adam worked diligently to get another engine put in and returned to me. He is courteous, professional, and his work is good quality. Thank you for your hard work.Service: Engine repairService: Engine repair

  Alisha Miller
3 months ago
Best experience I've had in Saginaw getting my car fixed. I will definitely be coming here anytime I need work done. Good pricing and good service.

  Scott Shoupe
a year ago
So first off, great job on replacing my rearleafs on the truck ('00 GMC). Rides like a new truck. Reasonable prices for EXCELLENT truck repair. Thanks again Adam!

  Jeremiah House
11 months ago
Extremely fast and friendly service. The alternator failed on the way to a wedding.Ken's was able to get us in and taken care of in the same afternoon. Within less than an hour we were back on the road.Highly recommend taking your business here!

  Rocky Kimball
a year ago
Adam took time to look at our car when we broke down and gave an honest opinion of the damage. Didn't charge and allowed us to leave it at the shop untill we trailered it home.

  Rae Lynn (CrayCrayRae)
5 months ago
He was so sweet. He got me back to my car quick as HELL! Going back soon to get my car back to 100%

  Dwandra Williams
4 years ago
I am extremely pleased with the great customer service here! I knew my car needed some work due to check engine light, but was hesitant on choosing a trustworthy auto mechanic. I spent time reading reviews and Ken s were exceptional. I dropped my car off first thing in the morning. A few hours later, I received a call explaining the diagnostics and estimate (which was reasonable). My car was finished before 130 pm; it runs great. Adam was nice, very informative, and seems to really care. I will be returning for any car troubles from now on. Thanks!

  Jenn Helms
a year ago
I could not have been more pleased with the guys at Ken s!! I was in Saginaw to have surgery. I live 3 hours away. When I came out of the hospital to leave, my truck was not driving right. I looked up the closest shop and couldn t have gotten any luckier! Thank Adam for being so speedy, honest and kind! Highly recommend Ken s!!

  TIA MORGAN
2 years ago
Both Adam and Steve and any other mechanics that work there are very professional business men who appearance reassures their customers that their service needs would be met to the best of their ability and to the company s standards. Whenever I took my vehicles there for repair I no longer had to worry about any further complications with that particular service that they rendered at that particular point and time. Ken and sons come highly recommended by me and my family...you can t go wrong with Ken s!Service: General repairs & maintenance

  Saidat Abari
2 years ago
I highly recommend Ken's General Repair Inc. My daughter's car broke down far away from home. (Canada). Not only did they give me an open and honest recommendation about the repair, they communicated with me throughout the process. The car is running good as new. Thank you so much!

  Stuart Korsen
4 years ago
Awesome experience for an automobile repair facility. Very reasonable price for an oil change to my Mercedes chassis sprinter motorhome. I informed them of my specific requested oil & filter prior to my appointment and the request was fulfilled. Adam was extremely efficient even though I arrived prior to my appointed time. There was some necessary post work that needed to be done and it was completed without any problems. I would definitely utilize their services again if I was in the area.One satisfied client!!

  Latoria Nicole
3 years ago
I rate my likelihood to recommend, repair quality and customer service all five stars. The owner Stevin, cares about his customers. I had my transmission replaced, which took a few days; I was concerned about being without a vehicle, but he assured me that if I needed a ride, he'd personally transport me around. Every time I called, he answered and arrived on time. The staff was great to work with, and they all exceeded my expectations. These guys treated me like family, and I didn't know anyone before my appointment.

  Denise Brooks
4 years ago
Great place, awesome customer service. Adam was very helpful. I was able to get right in and with the service I received, I was able to leave with confidence that my vehicle was safe. They were courteous, friendly and they treat you with respect. I would definitely recommend Ken's to everyone. If you want the service that you can trust (especially ladies), with fair prices, Go see Ken's General Repair. Service with a smile. Thank you guys. I went based on the reviews, I was not disappointed.

  Monica Randle
7 months ago
They are great! Excellent service and prices.Professional and respectfulGreat location and clean.I will refer to everyone

  Hannah Murley
4 years ago
AMAZING owner and Great customer service!!!Kens General Repair was the best experience I had as far as getting my car fixed and back on the road for me and my children as soon as possible! They truly work hard for their customers. I will never go anywhere else to get my car fixed. They are honest and reliable in telling you what s absolutely important to get your car fixed.

  Sarah Hill
2 years ago
I highly recommend Ken's General Repair. In an unexpected situation that could have been scary, Stevin was reassuring and helpful. Adam's work was thorough and efficient, and he also made us feel at ease. Superb communication. Never felt they were being dishonest with us, and the price of service was fair. In addition to being great at their jobs, the kindness of both Stevin and Adam went above and beyond the call of their jobs. Perfect examples of great humans!Service: Auto engine diagnostic

  Ann Hesson
4 years ago
Being stranded out of town on the weekend with car troubles is not a pleasant experience. Everything is closed. Thankfully, Ken's General Repair service was recommended to us by the manager of the hotel we were staying at. We received great service and turnaround on our vehicle repair at a reasonable price. Plus, they recommended a nearby hotel since we needed to wait for the part on Monday. They drove us to the hotel and also picked us up when it was ready. Thank you so much for your kindness and prompt service.

  Pablo Solano
4 years ago
Ken auto repair has great services they were the only repair shop who could fix my parents previous cars Isuzu, Nissan and others. Very happy with their services. Recently they fixed my land Rover disco which is running like new and did also fixed my A to B Honda car. I am very happy with their services and I recommend to anyone. Great customer services, honest and get the jobs done !!!!!!!!!

  Adriessa Ducre
4 years ago
I ll recommend KENS to literally everyone! The whole team is professional, kind, and makes you feel like family! They do go above and beyond to make sure you have the best experience! I will not take my car anywhere else but here! Once they fix a problem, never have I had a problem with the same thing again. They are really quick most of the time if they are not busy have you in and out! So happy I found someone who actually cares!

  Lauren
4 years ago
I would highly recommend this shop to anyone!I had a sudden malfunction with my car and called at 1am on a Sunday and spoke with the owner about having my car towed to Ken's overnight and they started working on it right away the next day. I received updates about my car from Adam and he explained everything that went wrong and assured he would fix it for me. I picked it up 2 days from the time I dropped it off. Excellent customer service.

  Nick S
4 years ago
Had a great experience with them today. I checked out them in the first place mostly due to stellar reviews and I must say these are apparently warranted.Needed to get my brakes+rotors replaced (1 axle), they got me the best quote for parts+labor (~$80 less than the closest competitor around), I got scheduled promptly and was in and out in less than an hour (again, others estimated it would be an hour at best).Things to consider: I love when service shops have big windows into the work area so the clients could see what's going on there -- this one does not, due to the waiting area configuration mostly. Also, they don't let you bring your own parts - apparently due to their insurance restrictions (they give warranty for parts and labor). In all fairness, their quote for the materials was almost equal to what I saw at AutoZone/OReillys.Overall, a great place (and they've been around for 50 years!), the manager Adam was friendly and knowledgeable. Definitely will consider them for my future car needs.

  Todd Hohwart
5 years ago
A trustworthy shop dedicated to customer satisfaction. I am so impressed with the level of service, attention to detail, and communication. My van s transmission failed and, within a day, they had a replacement ready to go, worked me into the schedule and also performed some other smart replacements, while the suspension was dismantled, to save me money in the future. Very happy.

  J
4 years ago
I had a great experience here. Stevin was incredibly helpful and kept me updated on everything that was going on with my car. They even have a pickup and drop off service while my car was being worked on! I was very impressed with their professionalism, quick turnaround, and quality work. Could not recommend more!

  David Horvath
3 years ago
Greetings to all who are reading this review.My name is Eduardo Guzman and it is a pleasure to share my experience at Ken's General Repair. I was in need of some way over due car repair. I struggled with this for a couple weeks calling different mechanics in the Saginaw area and was highly disappointed with their customer service. I finally called Ken's and was able to get first class treatment over the phone and with my actual repair, adding with an extremely fairprice. I would highly recommended Ken's.Respectfully Eduardo Guzman. THANK you Ken's. You are number one.!..Service: Engine repair

  G Man
5 years ago
I place my confidence with Kens. Own a 2006 Hummer ( perfect year before GM turned them into an oversized minivan). I drive 175 miles a day. Kens work is top notch. They also always find issues that would be a problem that I was not aware of. The repairs are always done with expertise and and knowledge. First class each and every time.Recently I had Kens drop a Jasper rebuild engine in the truck. I live 75 mins away and could take to other repair shop. I don t!! Would rather drive the extra miles to obtain the excellent service I have always received. They have done a significant amount of work to my Hummer as I am restoring the truck.In today s world. It is hard to find a good trustworthy repair shop that knows what they are doing and can place your trust with them.Kens is that place. Prices are competitive with today s market. But the value that you receive is excellent receiving top notch accurate repair work that gives you peace of mind as your rolling down the road.The staff is very knowledgeable, polite and a no nonsense shop. Always provides excellent value for the money with your safety and road vehicle in mind.I highly recommend Kens. Over the years had like we all have had. Not so pleasant expensive experiences. Not at Kens. They are class A from my experience. Will continue to drive out of my way to go to Kens as it s worth every dime. First class. Each time. Every time.G Man

  ken wiederhold
a year ago
Nice Shop. Did a great job repairing my motor home.Update- 2020 Had my 2008 4x4 pickup into the shop. New Brakes all the way around, also tires. Fresh oil change for my trip to Florida. Very happy with the work.

  Kait Billington
3 years ago
He was very professional and kind. Fixed my wheel bearing way cheaper than any other shop would. Came back to have my brakes done and he even tightened my power steering belt for free for me. Great mechanic and will always go back to them.Service: BrakesService: Brakes

  X W
3 years ago
If you want quality service, this is the place to go! They ensure their customers are satisfied, going above and beyond a regular auto shop.I begin hearing a noise a few weeks after getting my car serviced and thought it was a part their shop replaced. Stephen, the owner, checked it out and found that it was something else. He gave me a detailed report of his diagnosis and was kind enough to remedy a small issue he noticed for free. I ve never been to a shop with such nice customer service.

  Amy Mc
4 months ago
Didn't know what was wrong with my car. It would start hard. Main mechanic, Adam, found out what was wrong quickly. My car was worked on and fixed quickly.