Arrow Trucks & Parts Co

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Lindamood
6 months ago
Rich was very helpful and kept me informed of what was needed and what could wait. Excellent job by all of the mechanics involved.Services: Transmission, Steering & suspension repair, BrakesServices: Transmission, Steering & suspension repair, Brakes

  Jason Burns
10 months ago
Very knowledgeable and helpful. Decades of experience under one roof. Fast and friendly. My go to place for anything drivetrain related.

  Justin Harmony
a month ago
Parts guys are extremely knowledgeable. One look at what I ve got and he s already gathering what I need.

  Kevin shettler
6 months ago
Arrow Trucks & Parts was extremely honest and very reasonably priced. They also communicated with me very well on the progress of my repair.Services: Auto engine diagnostic, Brakes, Oil changeServices: Auto engine diagnostic, Brakes, Oil change

  Kent Schmidt
a year ago
Knowledgeable staff. Changed out a 10 speed transmission, motor mounts, rear main and carrier bearing on my Peterbilt 389 carhauler in a day. Came here on a referral, would recommend them for any truck repairs.

  Michael Wright
a year ago
These guys saved my bacon, and could have easily hoodwinked me into installing a new clutch. Instead, I wish I could remember his name, older gentleman. Anyways, he told me to pull into the shop, puts me on the alignment rack, grabs a mechanic and has him adjust the clutch. The clutch I just had adjusted at another shop, it is a two man job. He cranked on that adjuster like it has never been touched! And yes, there was a slight difference in clutch feel from the last adjustment, but nothing like this. I came in there with a seriously slipping clutch, it was bad, and I was ready to install a new one, they could have raked me over the coals but did not. When it IS TIME for a new clutch, Arrow will be installing it. Thanks guys!

  Lonnie Williams
a year ago
This is Heavy Chevy Truck and out of Taylor Michigan Rich is the salesman who look like Santa Claus arrow is the best around If you want the best work done in your truck you have to pay the best premium Arrow Truck and parts is the company for your trucking service

  Emily Wiles
4 years ago
Been using this repair facility for over 20 years. Every repair has been completed on time and at the price quoted. They actually have saved us money by detecting other problems on our equipment unrelated to the problem being worked on.. Quality work done here. I feel confident that our unit is safe when leaving their facility.

  Randy Westlake
a year ago
Beware if buying from Canada... Unfortunately I was overcharged for a bumper you can buy for much less anywhere else and when it arrived it does not fit very good. I understand they sent me a quarter snippet of the bumper on a m112.... Just beware they will do anything to get the sale and you might end up being unhappy in the end.Service: Body & TrimService: Body & Trim

  lee murrell
2 years ago
I've been dealing with Arrow truck parts since the 80's on axle u-joints and misc hard to find semi parts, and not once have they let me down. Super friendly staff, and parts and service are very competitive! Thx for coming to my aid for over thirty years!!

  Tommy Monroe
a year ago
My truck never felt that great on the road before the guy were professional recommend them every time great job Tommy.....

  Los Lobos
a year ago
Arrow truck has always been the place to go when you have any heavy truck drivetrain needs. Fair pricing and prompt service! Plus quality work. Can t go wrong with arrow truck

  Charlie Elsheick
4 years ago
Highly knowledgeable staff. Great service to go along with that. They also carry parts and odds and ends that other places don't carry. And again, the staff here are incredibly well versed in trucks and all that goes with them.

  Brian
2 years ago
I ve been going to Arrow Truck for 12+ years whenever the company I work for needs certain driveline, suspension, or steering repairs/parts for our fleet of Class 8 semi-trucks. We use Arrow for driveshaft repairs on damaged yokes, slip shafts, twisted driveshafts, or to rebalance a driveshaft. Also go to them when we need worn out bushings/pins pressed out and replaced on our suspension parts, for flywheel resurfacing, or any repairs when we do not have the proper equipment to do the job ourselves. They do a great job with multi axle wheel alignments as well. Their parts department and repair staff are all extremely knowledgeable, experienced, and honest. Arrow Truck is the best place I have found in the Metro Detroit Area for quality repairs, diagnostics, and great advice/recommendations for heavy duty steering, suspension, & driveline components. Highly recommend!

  Marie 6
3 years ago
They get the job done. Had a driveshaft shorten and welded. They gave me the lowest price and the highest if I needed the u joints then it was more. Did a great job.

  Ben Hiticas
a year ago
I rebuilt my transmission with them, they did a good job, they get it done as they promise , thank you !!

  Chavochente
10 months ago
Awesome place great people .. especially Richard what a nice guy !!

  Thad Kaylor
6 years ago
Not from here, was a little apprehensive. My past 4 or 5 experience in truck shops is far below shithy. Never hold out to much hope. This crew got me in, got me out. Repair appears to be fixed very well. Had a new driveline installed from tranny back. U joints, carrier bearing, shafts, yolks, I put shaft and bearing, reseal rear diff was leaking, shim power divider. Was a 2 day job. They took me to hotel and picked me up. Was very very pleased with the communication from Rich. He called me a few times just to give me a heads up, this is what is going on, this is what is needed; always very proactive on keeping me informed. I called ther a few times- able to get someone on the phone (who knew what was happening) to answer my questions. Very very pleased. Thanks ARROW for a good job, great communication, short downtime. I will remember where you are at. Thad Kaylor. Mid America Transport, Chatham, IL

  Milka Svilar-Dokic
6 years ago
Great company , highly professional. The owner is nice and always ready to help you. Sal (one of their employees) does an incredible job on the repairs! Overall A+++

  Ronald Scott
2 years ago
The guys at Arrow are top notch people and we'll even go out their way to search your part out and deliver when in a crunch, saved me many a late nights,

  Karrar Alfadawi
5 years ago
Bought a power divider of them. Got it installed. Drove it for less then 2k miles got to orlando florida then rearend went bad. Toke it to a mechanic the mechanc said the bearing in the power divider failed and messed up the rearend. Also got that in writing. Brought the power divider and paper work. Arrow says its becuase oil didnt reach the bearing. Impassable to give me almost 2k miles with out oil.

  Robin Mills
3 years ago
Good group of folks hear... A 1 customer service for me when I went in today...I used to get my semi worked on here years ago and always a good job done for me

  Scot Hedge
3 years ago
Great place to have driveline work done.Lil pricey but they do good work and quick as they have most parts in stock

  Pi�ata-Whacker
2 years ago
I have a 00 Volvo with a N14 motor- drive shaft boot needs replacing- went to Volvo order the boot- wrong size- reorder new boot and again wrong size after 2 weeks of waiting- then Volvo said I have modified drive shaft on rig- so I went to arrow- took guy at the counter 20 sec to figure what I needed- literally 3 minutes later I was out the door - guys behind the counter really know there stuff- u only deal with guys that s been in the game for years not no high school kid behind the counter-

  Chava Manuel
2 years ago
Worked here for a year, mechanics are held to very high standards and do very professional work, great shop and great work

  keith brine
10 months ago
Great place to have work done on heavy trucks

  keith dickson
4 years ago
Parts manager was awesome answered all my questions and help me out more than I could have asked.

  Someone YouMayKnows (Some1YOUmayKNOW)
2 years ago
The old guy with beard rechial I think his name he is very nice guy gives you advice before doing.. Hi is honest guy

  Rick D
3 years ago
Great work on anything I have taken to them and surprised me with the time frame of doing things lately

  Deyab ghaeb
a year ago
Great fast service guys at desk professional