Payless Auto Glass
4.6 (63)
25 Tapley St, Springfield, MA 01104
(413) 781-6343
paylessautoglass.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Morin
a month ago
Glad I was referred to Payless auto glass to replace my windsheild! Cheaper quotes then Safelite and other companies and was scheduled for installation the next day. The installer was very professional and super nice. I would recommend them to anyone who needs a new windsheild.
Joseph Stanley
3 months ago
I really appreciate how fast in the service and keeping up on the updates I appreciate their business and their services need something done right they'll get the job done right
ALH
9 months ago
Outstanding experience, they're all SO nice. Came right to my house to replace my windshield and went above and beyond when Progressive Insurance jerked me around on coverage. Did an excellent job even in 90+ degree heat! I really appreciate their kindness and excellent, prompt service. Since this is Massachusetts and our infrastructure sucks, I'll probably need a new windshield again and this is my first stop. Highly highly highly recommended (also stay away from Progressive).
Megan O'Neill
7 months ago
Tom & his crew at Payless delivered amazing service! I needed a windshield replaced and Tom talked me through the process. It was simple and they came to me. I would 100% recommend Payless.
Jesse
8 months ago
They repaired my window after my car being stolen amidst a spate of car thefts and managed to do it within 24 hours. Service was professional and prompt. I would recommend to anyone.
bette rabbitt
5 months ago
They are great. Everyone was very friendly and helpful and fast
Allison Saalfrank
a year ago
Company uses Payless for commercial vehicle windshield replacements, they are always prompt, professional, and do a terrific job.
Joel Pumarejo Jr
2 months ago
Quick, easy, & efficient.Great customer service
Ed Vera
2 years ago
Only gave four because despite appt, took all business day. But definitely recommend. What I paid compared to quote wasn't that far off because of taxes which I already expected. So Definitely worth it. Small business sometimes alot of work so worth the waitService: Auto windshield replacementService: Auto windshield replacement
Ashley Lewis
2 years ago
These guys are amazing. Very professional and respectful and highly recommend them. The office is is always willing to try and help make it work for last minute needs! The service guys are always accommodating to our craziness needs!Thank you!
H Rivera
5 months ago
Call there and give me a price really good really fast
Kathy Mitchell
6 years ago
Absolutely exceptional service!! I went there to get a new windshield and they told me not to put one in until I make sure that the problem I am having with fog is not due to another problem and they told me how to go home and make sure. The customer service rep cleaned my windshield professionally at no charge and spent a long time with me.
Maria Navarro
2 months ago
Very nice and professional, thanks.
Pavel Rudokha
6 months ago
Always easy to work with. 5 stars from Splendid Transportation
Ariana Carrucini
4 years ago
Very honest people and customer service is great !! They really went above and beyond to deal with my car . I wouldn't go to any other glass place ! I had codes come up on my 2017 honda accord and they needed them cleared in order to fix the windshield. They really stood behind me and pointed me in the right direction... And ended up fixing my windshield. Great job !!
Joe Gallagher
3 years ago
Tech did a great job, was able to save inspection stickers. Made sure I understood steps to ensure a great installation by listing precautions for first few days.
Christina M Kolnicki-Winslow
a year ago
Wow..they truly are life savers! I have an older..older car..the window was smashed in..the power window..when nobody else would do the work on it or try to find a replacement..they did in a very timely fashion.
Christian Latino
3 years ago
Absolute pros. Great job, quick call back and follow-up, technician was a polite professional and did a great job. I'm really impressed with this company.
Paul Goodchild Ph.D., CPA
6 years ago
They did a great job replacing my windshield at the best price. They communicated well with me through the process.
Will D
a year ago
On time friendly professional business second time doing business with Payless Auto Glass overall great experience .
shaun bruso
4 years ago
I know why they named it payless. They have no clue what there doing. My windshield needed the sensors calibrated they said no problem drop it off. Calls back an hour later and says they dont know how to do that.
M Krull
2 years ago
The installer Alexander for the windshield was extremely professional, comical, courteous and organized....HIGHLY RECOMMENDED !!!
Lawrence Householder
a year ago
Quick, professional and reasonably priced. I highly recommend them.
David Ramos
3 years ago
Great customer service fix the lens on my c4 corvette it came out like new and lower prices then anyone else highly recommend this place
Andy
10 months ago
These guys are so professional thank you so much !!!!Service: Auto windshield replacementService: Auto windshield replacement
McIntyre K
3 years ago
They were able to fix my car window quickly and were so kind!
Linda Caldwell
3 years ago
I was visiting from out of state and had my windshield come loose. Payless took me right away and had me in and back on the road in no time
Julio Feliciano
8 months ago
Very professional and reliable.
Deborah Long
3 years ago
Great! Was able to discover the reason I was having a leak in our car.
Ariella Walsh
5 years ago
Affordable, professional and friendly. I would highly recommend them!!