Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Filip
a month ago
Honest and insightful. They let you know in good detail exactly what issues your vehicle has and their pricing is more than fair. Quick turn around on the work too. Highly recommended.
Jerrica Mead
3 months ago
I cannot begin to thank this amazing place enough. My young daughter and I were visiting my oldest in Worcester MA from Hillsdale NY. I was 2 hours from home when my transmission slipped on the pike. I coasted to the truck stop and attempted to add fluid. I learned my car has an encased transmission you can t put in the fluid yourself. I called and payed for AAA to tow me. I called and spoke to Jessica whom said they can put in the fluid if we get it there. Apparently, AAA will not come to the masspike. After waiting at the truck stop nearly 3 hours . We rolled up an hour before they closed. They took the time they could, after hours mind you. Gave practical advice and were more than helpful. It was a long and rough day for this little 5 year old and I, but we made it home and are so grateful for the snack and impeccable help
Hannah Jackson
5 months ago
Jason is always a phone call away to help me with my car needs. I needed an immediate appointment and he squeezed me right in! Their customer service is impeccable. Great people, great prices, very trustworthy!
AL Martinez
2 months ago
Had an oil change and went smooth. Everyone is really nice. Will definitely take my vehicle there for future repairs.
Syn 2083
2 months ago
These guys do great work, quickly with pride and care. There's not much else to say, if you want it done right, honestly at a fair price, go here.
DEE A BELSITO
9 months ago
I was in a real pickle! My 4Runner badly needed rear brakes, rotors & calipers. My appointment was for 7/3 however I couldn't drive it any longer they were so bad. I dropped it off this past Monday, 6/26 and they actually were able to squeeze me in and the repair is impeccable. Jessica is the best hard working person I've met and their prices are excellent. I'll continue using J's for any other issues my vehicle may need and will share the word with others! I'm so thankful for what they did for me.Services: Auto brake repair, Tire rotations, Auto brake replacement
Robby Boi
10 months ago
Trustworthy, capable, and fairly priced. Glad to have brought my truck here and will continue to do so.
Patricia White
a month ago
Great service Fair prices Honest Professional Friendly
ALBERT HOEKSTRA
8 months ago
The customer service today was what is needed all over the place ! Had a nail in my tire and had to get my aunt at her work and boom , in and out with smiles and happy faces . Worth the call and giving them your business. Service top notch and thanks to them again and will definitely go back ! AL HOEKSTRAService: TiresService: Tires
Maryanne Mesiti
4 months ago
My car repair or maintenance at J's Auto has always been a positive experience. They are honest, reliable and a trustworthy business. Jessica and all the mechanics are accommodating to a customer's concerns about their car.I bought 3 cars from J's Auto and they lasted a very long time and required only the usual maintenance and repairs. So it's a great place to buy a car too!Service: Wheel alignment
B17 Fan
a year ago
Just had our Nissan Rogue repaired with a new serpentine belt & tensioner. J's was only supposed to diagnose the problem, due to having a filled schedule, but they squeezed us in and Diagnosed, Called, Replaced and Adjusted the problem all at once. This was unexpected and very helpful to us! Great service, reliable & honest, at a fair price. Our Nissan runs great again - you guys are the best! Thank you!Services: Auto engine diagnostic, Engine repair
Roger Szkutak
8 months ago
This garage is awesome. They took the time to check out more than I expected and found other things that were failing. They repaired everything expeditiously and at a reasonable cost. Thank you.Services: Exhaust, Tires, Steering & suspension repair, Auto exhaust system repairServices: Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair
Jennifer Swett
a year ago
Highly recommended!! I dont go anywhere else for my auto mechanic services and I haven't had to in years. Great auto shop you can trust, they're reasonable price wise, timely, do a great job and just very helpful in general, especially when your in a pinch. It helps that they're friendly too!Services: Tires, General repairs & maintenance, Vehicle Inspection, Oil changeServices: Tires, General repairs & maintenance, Vehicle Inspection, Oil change
Masi Omenge
a year ago
The repairs and service was satisfactory, they took my car in sooner than my appointment date because the vehicle needed immediate fixing. I'm really appreciative of the work done and the costs were affordable.Services: Exhaust, General repairs & maintenance, Engine repairServices: Exhaust, General repairs & maintenance, Engine repair
Andrew Devault
a year ago
Great friendly service. Brought my vehicle in on my way home as I was having engine problem and they were able to diagnose the problems and order the parts that afternoon and had it ready for me the next morning. Will be going back to them when I need my vehicle serviced.Services: Auto engine diagnostic, Auto engine tuning, Engine repairServices: Auto engine diagnostic, Auto engine tuning, Engine repair
Angel Martinez
2 years ago
I purchased a 1963 Chevy Impala and took it to J's Auto for a complete engine and transmission overhaul. OMG the entire staff was super friendly and professional. Joe and Joe did not disappoint me at all. They took care of my pride and joy like it was their own. Their price was super affordable. I will definitely continue taking my classic car to them and recommend them to everyone. Trust me you will not be disappointed. Thank You J's Auto for all your hard work. Can't wait to show off my car once it's painted. Thank you for making one of my dreams come through Yours Truly,Angel MartinezServices: Transmission, Electrical repair, Tires, Engine repair, Brakes
Dave Lincoln
a year ago
Everything was great. Very good communication before any repairs. Was going out of town ant they took. Care of everything while I was away. Was able to stop in my convenience to pick it back up, and was able to gra. My vehicle after they were closed. Very happy.Services: Auto brake repair, Vehicle safety inspection, Oil changeServices: Auto brake repair, Vehicle safety inspection, Oil change
Arsenio Miguel Ace De Sousa Luz
2 years ago
Excellent service every time I go. The entire staff is very professional and helpful. I recommend them to anyone needing car repairs or service. They are AAA certified and offer discounts. J s is the best Auto in Oxford and I am a customer for life.Services: Air & cabin filter replacement, Tires, Wheel alignmentServices: Air & cabin filter replacement, Tires, Wheel alignment
George Sizer
8 months ago
I've been going to J's Auto for all of my auto service for many years now. I tell all my friends for auto service J's is the place to go. Great service and great people.Service: ExhaustService: Exhaust
John Hannon
2 years ago
Went to one place they said electric problem go to electric shop. Went to electric shop they said mechanical problem. Call two other places who had a long wait. Found J online. Both Repair buddy and AAA. Both rated them well. Made an Online appointment didn t get a confirmation. Called them. Were very sorry about that omission and did confirm the appointment. They did the dio and came to the same conclusion I had. Replaced all the injectors on a 2014 Grand Caravan. Price was good before the discount! Job was done quickly and have had it back for a week, very happy. Will be back with my others vehicles.Service: Auto engine diagnostic
jbluthardt
a year ago
Outstanding service. J s replaced my alternator that had burned out on my way to work. They fit me in, drove me to and from work nearby, and charged a market rate. Highly recommended.
Nicole Angers
2 years ago
J's Auto does an excellent job fixing our vehicles and maintaining them! They have very reasonable prices. The staff is super friendly and have taken all precautions during COVID to make customers feel safe. Definitely recommend going to them for all of your auto needs!!Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, BrakesServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Brakes
actionjunkie100
2 years ago
J'S AUTO is seriously a great car repair shop, I do most of my own car work but when I don't have the tools or knowledge I bring my vehicle's to them, they have always fixed them fast and with economical prices. But the best is there are no surprises they are one of the fairest shops I have ever used, they never try to screw you over like some shops do. Everyone there is super nice, they always call first if they find anything wrong that wasn't immiediately known. I just can't say enough good things. I am an actual customer I live down the street, and I highly reccomend them if you are looking for a reliable automotive repair shop.Service: General repairs & maintenance
Dienna Gleason
a year ago
I was told my car would be done on a Friday I was lucky enough to bring it in on Sunday of that week and they had it done by Tuesday. I wouldn t hold them to that every time but it was incredible. Will be bringing all my cars there for service. (And I live in Pomfret CT, we ll worth the drive for their service and prices)Services: Wheel alignment, Brakes, Auto maintenanceServices: Wheel alignment, Brakes, Auto maintenance
Michael Candito
2 years ago
Well thank you for giving the readers that snapshot of information. Allow me to add the rest. I brought the vehicle in for the first time to which I was told it was fine but it might be a problem with the AC. Now I knew this was false as I had scanned the vehicle on two different scanners before bringing it in which both read the transmission torque converter needed to be replaced. But you gave me the vehicle back the first time and said it was fine. Ok. A few days later the light comes on again. After mentioning the torque converter the second visit now you guys decided I needed one. Fine that was my assumption initially but I was already weary as I felt you either were in over your head or just simply trying to sell me on a more expensive product, the AC. I get the vehicle back. I m told it s running smooth and it s all good. I pay my bill I m on my way. Less than a day later all the lights are back on. I call and bring it in yet again for a third time. To the readers let me remind you I haven t had my car for about 3 weeks at this point. So I bring it back the third time and at 4:55 when the shop closes at 5 the mechanic calls me and says he has no idea how to fix it. I find it hard to believe he actually thought it was running smoothly the second time if the third time he had no idea. It s Friday and now I don t have my car all weekend. Mind you when the mechanic called he said to me he doesn t know how to fix Subaru transmissions. This baffled me as one: foreign and domestic vehicle repairs are advertised, two: transmission repairs are advertised, and three: he knew it was a Subaru that needed transmission work done prior to taking the job. So yes I gave you two stars despite getting a refund in full because my time was wasted and based on what has been said it seems as though you should have just referred me to some one else initially. Mind you I ve been unemployed and have had to cancel numerous interviews and even got a job and couldn t go because I had no transportation so you can imagine my frustration when I was told this whole endeavor was in vein. This wasn t my first bad experience with you guys either. With that being said I do appreciate the refund although it only made sense to give one as you actually didn t fix my vehicle. But that is why you have two stars as opposed to one. Not to mention there s another light on that wasn t on before so whatever was installed may be causing damage.Service: Transmission
Matthew Nichols
a year ago
J s is great! Very friendly, easy to talk to, and they care about getting your vehicle back to you as quickly as possible. Couldn t recommend enough!Services: General repairs & maintenance, Electrical, Auto brake repair, Brakes, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: General repairs & maintenance, Electrical, Auto brake repair, Brakes, Auto maintenance, Auto brake replacement, Battery, Oil change
Jay Murphy
a year ago
This is the fourth time I have brought my vehicle in for service. And for the fourth time I am very pleased. Estimates are accurate and service was great. If you need service try them you won t be disappointed.Service: Oil changeService: Oil change
Tony Abbate
5 years ago
Honest, Dependable and Great Prices!Great prices, great work and super dependable. Super easy emailing them to set up appointments and the truck is always ready when they say it will be. Bigger bonus is their online archive of all your service records, which you have access to! They ll never try and sell you something you don t need and never pressure you into performing more work than what you want done...
Paul Johnson
4 years ago
These guys are great! Had new tires installed by them and were reliable and reasonably priced. They even picked me up when it was done. Nice clean shop and very professional.Thanks for the great service!
Andrew Gambaccini
a year ago
J's squeezed me in prior to an appointment date when the issue became a more serious one. They were communicative and quickly addressed the problem. The price was fair and the service was great.Service: BrakesService: Brakes