Kelly Nissan of Lynnfield Service Center

Reviews

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  Mike Albano
2 years ago
Nissan Service Center is fantastic. They're quick, efficient, and communicate well! Ben Mitchell is the best Customer Rep I have ever dealt with, and the mechanic Sean is incredible at what he does. I completely trust both of them with my car - every time. I'll be loyal to Nissan as long as those guys are there!

  Anietie Uko
3 years ago
Excellent service. First time booking an appointment online and there were some issues with that as it didn't register me so for first appointment I would call. Other than that I had no other issues. The online booking is the only reason why I gave this a 4 star rating

  Linda Reyes
3 years ago
Went in for express oil change, states on website 30 minutes, took hour and half. Checked on it twice after an hour, receptionist said she d check on it never got back to me, asked her again, she seemed agitated that I asked again! Other customers had already come and gone, I was the last one there.... I believe it was suppose to come with 28 point inspection, not sure if that was even done because usually it s indicated on the check-out papers when I pay, and it wasn t. It was as if they forgot about my car and after I checked on it the first time, they threw it in there and quickly did the oil change!Highly disappointed! Don t advertise a service on you website and not follow thru with it, or at least check it with customer to update on what s going on or why it s taking so long!

  giovanni burgos
a year ago
I definitely recommend strongly Kelly Nissan of Lynnfield to get your Nissan service at this location I also want to give a special thanks to Eric from the service department for excellent customer service and resolving my issue thanks once again Kelly Nissan of Lynnfield

  Michael Coon
4 years ago
I bought tires through Walmart, had them installed, and they butchered a tire pressure sensor. As a result, they told me to go to Nissan and they would pay the bill. The bill would have been $200+ so they wanted me to bring the sensor back to them to have it installed. After having them install the sensor I had to go back to Nissan to have them reprogram the sensor, during this time they noticed Walmart over inflated me tires. Kelly Nissan and Payton made it right and I couldn t be happier. Payton was a delight to deal with. She spoke on the phone with the Manager at Walmart and just fixed the worst scenario. I was so tired and sick of dealing with it and she made my day. By far the best experience I have ever had with Nissan service. I will be going back. These people are awesome! Thank you Payton.

  DOUG CHALMERS
a year ago
Went for service with no appointment and they were able to take me and fix my problem exactly the way the service advisor explained it to me.

  Brian Heney
2 years ago
Staff is very friendly, kind and helpful. Facility is always clean and neat and work is done as promised and properly...

  H Shields
a year ago
Great service! Adriano Carlo secured the part and I was on my way.

  Tammy Crane
a year ago
Had issues with sales and just didn't feel like my sale mattered

  Andrea Silva
4 years ago
POOR CUSTOMER SERVICE! ****AVOID THIS PLACE*****IF YOU GO IN FOR AN OIL CHANGE OR MINOR REPAIRS, THEY LL RUN UP THE BILL AND CHARGE YOU FOR THINGS YOU DON T NEED.

  Justin R
a year ago
Service was great from the team in Lynnfiels

  Elaine Martin
8 months ago
Ben is fantastic!

  EL DUK�
3 years ago
Staff very helpful.

  Boris Sabonge
a year ago
Nice place

  Pamela Sarraulte
4 years ago
This place sucks!

  weverton santos
a year ago
GoodBoA