Kelly INFINITI Service Center
4.2 (5)
155 Andover St, Danvers, MA 01923
(978) 774-1000
kellyinfiniti.com
Claimed
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Gardner
3 years ago
Scheduled an appointment a few weeks ago and got there today and was told they would need to hold onto my car for multiple days for a service that only take a couple of hours because they were behind because of COVID. That s not a great excuse 5 months into the pandemic. They should really hold off scheduling appointments for a few days to get caught up or at minimum be clear on expectation.The staff did almost nothing to rectify the situation appropriately.Edit: Reached out to the service manager like the Customer Service Rep who responded my original review suggested. It's now been 7 days without a response from him. Moral of the story...take your business elsewhere.
Suba Suntharalingam
2 years ago
Best customer service and well customized for the need. The service manager Mr. James Savage is the best person when there is any problem with the vehicle. Thank you
Brian Heney
a year ago
Convenient hours - great people and service!