Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Kordish
a month ago
My family and I got stranded on Sunday because my older 2013 Ford F150 truck (100K mi) Check Engine light was flashing and running super rough making my truck undriveable as I was worried I was doing more damage.The AAA tow drivers knew John and immediately recommended him so I had my truck towed to John's Auto. The next day pretty early in the AM John told me what causes the Check Engine light to flash (misfires) and temporarily fixed it for $50 telling me what I should do in future to ensure it works more reliably (new solenoid electical connectors re-soldered). Truck runs fine now and I was pretty impressed at how fast they fixed it. I'd recommend Johns Auto to anyone that gets stranded in that area!
DRBR 2020
4 months ago
I was sent here by my tire guy for an alignment job and came away extremely pleased. They are the alignment pros! Price was right and the car now performs better than ever. It took only 45 minutes (I had an appointment) and plan to go back with my wife's car when she gets her new tires. So glad that my tire guy sent me here!
Salema DeSantis
8 months ago
Nate was the mechanic that worked on my car and put in a new starter after my car wouldn t start. Price was fair and he was extremely professional. Cannot say enough good things. Also got it done in record time when other shops were gonna take weeks. Highly recommend!
Deborah Dangredo
2 months ago
This man does not care about his customers. I needed a moment of kindness because I was in trouble and two men came out of the building roaring aggressively towards me saying I parked in a non-parking spot. I just needed assistance and they had no care.. I guess if you're not there giving them money they don't care about you....
richard kelley
4 days ago
ExcellentWe moved to Charlton in 1985. My entire family and now grand kids have used John s Auto Service in Charlton for many years. His shop does magnificent work and very fair pricing. In today s world is hard to find. We highly recommend this facility.
Jen Eble
6 months ago
Update 10/18/23: John s Auto has now been my family s mechanic for over 3 years. Tending to our 3 cars, 2 with high miles, John is always friendly, professional, and his work & prices are excellent. Still highly recommend John s Auto! John was recommended to me by AAA Premiere as their preferred service provider. I m new to the area and didn t have an established mechanic here yet. I do now! John was amazing! He called me within a couple hours of my vehicle being towed to him to tell me what was wrong and had the estimate ready for me. My car was completed within 24 hrs of arriving at John s Auto and for not a penny more over the estimate I approved! John called when he said he would, is professional, friendly and very thorough. I m beyond pleased in my dealings with him and will be using him for all of our vehicles going forward.
Pauline H
3 years ago
The big guys here are trustworthy and know their stuff. Suprisingly soft spoken and a pleasure to talk to. I got a nail puncture in my tire while on vacation and every service center near my hotel was booked til next week. These guys heard about my issue on the phone, told me to roll in, and I was ready for the road <25 mins later. They charged me less than expected and effectively saved my vacation. I drove 6hrs that same day with no issues. Didnt see other tourists here so it's a bit of a local gem. Highly recommend this place and wish my repair guy back home was this good.
Nicole Beall
2 years ago
We were 6 hours from home, traveling to our vacation destination when we started having car trouble. AAA towed our car to this shop. The shop was closed for the weekend, but we were promptly taken care of when they opened on Monday. I'm so thankful they even kept my car for the remainder of the week while we enjoyed our vacation with a rental car. Jon's Auto made a horrible situation easier for us! Thank you.
Mark Daigneault
2 months ago
Amazing repair for domestic vehicles. Highly recommend.
Joseph [email protected]
a year ago
First time there and so glad I brought it to them to repair evap system failure. They easily could have soaked me but they were honest and affordable kinda refreshing in today's world.
Christopher Chris Ottman
6 years ago
The service here is top-notch. John and his staff have always done their best with our vehicles. Honesty is key for us, and they have never misled. We will continue to look here for service for as long as we can. I truly believe they're the reason the car we've driven daily for a decade runs as well as it does.
Flowerbuglove Okeefe
a year ago
We have a 03 VrilWagonBeetle it was just about dead I brought to Johns Auto Service He Maintained in back to service transport Took Excellent intrest in maintenance Runs excellent like a brand new beetle very nice people awesome to allows you to bring in your own part parts Excellent service Thank you John from Todd&Celia of Charlton mass.Services: Tires, Auto engine diagnostic, Brakes, Battery, Oil change
Blake Daoust
6 years ago
We left my husbands van off giving instructions on how the engine light and problem of not being able to drive above 10 miles an hour happens when the van is warmed up. We get a call saying pick up the van I drove it ten miles and it didn t come on. So we go and pick up the van and guess what.... we don t even live 3 miles away and the van shuts down into safe mode and the engine light is on. Awful experience at this garage
Erin Rohr
3 years ago
Called the morning after getting my car towed, they were able to diagnose the problem and recommend a battery replacement so I wouldn t have problems down the road. They kept me updated via phone call every step of the way, I will definitely be going here for future car maintenance and repairs.Service: BatteryService: Battery
Lisa Gould
5 years ago
We bring every car here for repair. They will tell you the truth about your car or if you just want to keep it running for a little while more. You should be able to teust this place. Our business brings all vehicles for repair here top. So should you. Trusted place.
uncmike43
5 years ago
Honest and great repair shop. Been going here for years and have never been disappointed. Fair prices, no pressure, only what s needed is done. Work is completed as promised and is right the first time. No sloppy work here. Would recommend to anyone.
Professor_Dee Beats
a year ago
Told my girlfriend she needed to replace the whole wiring connector that hooks up to the coil pack no u don t he wants a 150$ get out of here the part is 30 bucks from Toyota
Yadda Hoe
a year ago
Awesome repair service kept our vehicles going every second works on antique vehicles back to day one .Services: Electrical, Body & Trim, Oil changeServices: Electrical, Body & Trim, Oil change
Jonathan Size
3 years ago
I had my car towed there because it was the closest AAA approved garageI contacted him about the repairs and received a quote within a few hoursThey kept me updated about the repairs and called me when everything was doneI was able to pay over the phone which I likedIf I lived in the area I would use him for a regular mechanic
Linda Senecal
7 years ago
We have been going to John's Auto Services for over 15 years. It is and will always be the only auto repair service co. that we can truly trust!
Rich
3 years ago
John had worked on my cars for 10 years now. Excellent mechanic and honest man.
Kayden Black
7 months ago
Great customer service, and I'm always in and out.
DayByeDayChristine Christine
5 years ago
Great customer service! Definitely would go back! Always recommend them to friends and family when getting a sticker.
Walter Jette
2 years ago
This is a very reputable shop and I have been a customer for about thirty years and always satisfied with there work
Greg Guertin Jr
9 years ago
Great service, experienced technicians. I ALWAYS bring my cars here to get fixed.
jackie hemingway
10 years ago
Family owned have been going there for decades excellent work. For not a lot of money.
Ken D.
4 years ago
John is great. Good work, friendly.
GARRETT CROWLEY
4 years ago
Reasonably priced and great work
Jeff Barber
a year ago
Excellent no complaints
Carlos Nieves
7 years ago
Johns auto is the best