Samuels Jaguar Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Seth Goldstein
8 months ago
The guys at Samuels Jaguar are great! They are Knowledgeable and helpful. I drove in all the way from gloucester and Elston was so kind as to give me a ride to the Green line. My XK8 was running poor and a high end local shop incorrectly diagnosed it after charging me $150, saying it was the catalytic converter. They wanted to charge me $1,000s more for further diag and replacement. Samuel s found the real problem quick and for much less $$. Very happy and car is running great.Services: General repairs & maintenance, Engine repair

  James Stanton
a year ago
I'm with the majority here that Elston and Bob at Samuels are THE BEST guys to bring your Jaguar to.I bought an Jaguar XJ6 Series III a few years back for my Mom and those guys took great care of me and got it running fantastic. Not only did they get it running great but they were really good about telling me what it needed right away and what could wait and be fixed later. Unfortunately, my Mom ended up not being able to drive so we had to sell it as I had no place for it but I enjoyed the experience so much that I'm in the market for another one and will be taking it to them once I finally buy it.My only complaint is that I live on the south shore and they are in Brighton so it takes a bit of planning for dropping off and picking up. Also, when you go to the shop Elston is a great guy to talk to about not just cars but music as well.

  Curt Raffi
a year ago
Elston and Bob took a look at my xjs. They diagnosed the problem immediately and were some of the nicest guys to work with.

  George P
6 years ago
Elston is helpful, thorough and efficient. He pointed out a failed part to me right away that two other shops couldn't find - impressive because it was on a Mazda, which he doesn't often work on, while the other guys do. Found him through a friend who has had two Jaguars and is very happy with Samuels, as well

  Joan Arsenault
9 years ago
All of the mechanics at Samuels are top notch. They never do more than is needed. They are honest and stand by their work. The owner Elston is always so helpful to me if its a flat, a light bulb or major work. I don't know anything about my car except to drive it. I am so glad they know all about it. I highly recommend Samuels Jaguar. Whether you have a jag or a hoopty, they will take care of you.

  Beantown Billy
3 years ago
In today's over priced BS dealership rip offs telling you that your vehicle needs this and that, then your paying for 90 minutes in labor that actually took them 30. Well those days don't exist here. Samuels is as honest as the day is long and will never sell you on anything that your vehicle doesn't need. He'll respond to your phone call in a timely manor and won't do any work before explaining everything to you. He's not 5 stars, he's 10

  John Shaw
3 years ago
I brought my newly purchased car to this place and they took it completely apart before giving me an estimate. On different occasions they showed me different copies of the what was supposed to be the same part taken off my car. Obviously they were showing me random bad looking parts sitting around the shop and saying "see, it needs to be replaced."They seemed to be gauging my ability to pay and adjusting the amount and cost of repairs accordingly. A repair that should have costed a few hundred dollars ballooned into ~2k.Although I never went back, the legacy of this shop's work was felt for a couple of years as I dealt with repairs I suspect were originally caused by this shop.My neighbor suggested this shop and I guess he gets good service from them since he is a long time customer. As a new customer I would beware as if they put you, as a customer, in a short term category, you will be paying the price, not just in cash, but in endless aggravation.Services: Engine repair, Air conditioning

  George Rohlfing
2 years ago
Great owner on-site shop. Elston goes above and beyond for his customer's. If Bob can't figure out the problem, no one can. You can trust the Samuels team.

  Manish Kumar
4 years ago
Elston is an amazing mechanic and an even better person. He helped me with my Jag for 10 years and it is still running well for it's new owner. Thank you bro.

  ZADE Engineering LLC
2 years ago
I had number of Jaguar s over the years and therefore I make many trips to repair shopIt is the Jaguar mystic they call itI have been going to this place more than twenty five years now and I am very happyElston does not do any unnecessary repairs and he is good in what he doesService: General repairs & maintenance

  Arun Ramamurthy
6 years ago
The best place to service your classic Jag. Elston and his team know older jaguars and they have consistently exceeded my expectations. Absolutely fantastic experience.

  Warren Bethea
5 years ago
Great guy! They take care of all my needs on my xj12

  daniel brookspotter
4 years ago
My go to . I don't own a jaguar. Have been using them for 20 years.

  AM3ETHER
a year ago
The perfect mechanic in the whole world, he was helpful

  elizabeth Fekete
a year ago
Great place, knowledgeable and honest.

  Just Drains
3 years ago
Emergency service trany work and general service.

  Ken Stevens
5 years ago
Unparalleled customer service,

  Dave Shade
22 hours ago
This is where you take imports to get fixed.