CIV Car Care Collision Center
5 (71)
1631 Hyde Park Ave, Boston, MA 02136
(617) 272-3221
civcarcare.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tawny Reyes
a month ago
What an excellent job CIV did on my car in less than a week. The professionalism of Carlos and Branden was exceptional. They were affordable knowing I was paying out of pocket. The quality of work left me speechless. I highly recommend CIV. 5 stars!
Juan Cabrera
2 weeks ago
Thank you CIV team! Excellent repair work! The color match was perfect! Thank you again and you have a customer for life!
Sue Guerrier
a month ago
Branden was amazing! He was very responsive, attentive, compassionate but most of all professional. He clearly explained everything that I needed to know with my repairs, which was very helpful. Care Care Collision Center is honestly the best. I couldn t have asked for a better service.
Haave Walters
6 months ago
Carlos & Branden are Professionals. They made the process with my insurance company to the final product a smooth process.I highly recommend CIV Car Care Collision Center Services: Painting, Body & TrimServices: Painting, Body & Trim
Tommy Weng
3 months ago
The staffs at the shop handled my insurance claim seamlessly. Branden and Carlos expertise really made a difference on the unfortunate outcome on my vehicle, made me feel at ease. No frills with these guys, just straight honesty and caring, and treat you like a person not like a number on their list to do.
Audrey Monaco
a month ago
I am incredibly grateful for your generosity and thoughtfulness. Thank you for going above and beyond to help me. I wanted to take a moment to express my deepest gratitude for all your help. I will always recommend CIV Care Care Collision Center.Thanks again,C.W. JEFFERSON
Brenden Taylor
a month ago
Shop did an excellent job getting my car back to pre-loss condition along with constant Communication the staff was a very friendly and helpful within this process , They answered all my questions, took the time to explain what was going on and provided next steps. They treated me like I was family and I really do appreciate that. whenever I m in need for car service I know where I m bringing mine.
Jill Naraine
2 months ago
CIV has worked on my car on several occasions. The staff is friendly and efficient. The work was exceptional. My car looked new. I recommend this collision shop to anyone who wants top quality work and great customer service.
Corey West
a month ago
The Team at this Establishment was great all my concerns were clearly explained the service from the beginning to the end was exceptional I m very pleased with the outcome of my vehicle I will definitely recommend them to friends and family Thank you guys
Mosa CAMP
5 months ago
Customers service was excellent. I was guided correctly by all the attendants at the establishment. Alexa, CJ, and Shanice provided a remarkable experience and my vehicle was attended to immediately. Highly recommend!
Luznelia Benitez
5 months ago
The guy was very nice and professional. He drove me to enterprise to get a rental.My car was total loss and he helped carry my belongings from one car to the other. Which I was very thankful for. The gained a customer forever.
Best Ever
9 months ago
These people do not play! They will get you right same day , I wasn t able to get my car to their shop, so they called a tow truck , the tow truck already had 3 pick ups before me so instead they had someone drive from the shop to pick my car up with dealer plates!!!!! I was so ecstatic to hear my car was out the driveway, since I was looking for a shop that would tow it for me , for 3 days. They did all this same day , same hour !I came into do paperwork and was greeted by the most welcoming and gregarious staff. I will absolutely be recommending CIV to my friends and families and assure you , that you have came to the right place! Much thanks to Brendan (I hope I spell that right ), he assisted me and explained my process to me very thoroughly, making sure I had a great understanding of what was going on. I appreciate your help so much !
Kim P
7 months ago
CiV Car Care Collision Center is truly exceptional. I highly recommend their services to anyone in need of repairs. My son had his 2011 Nissan Maxima repaired here, and the results were so impressive that it looked brand new. I wish I had photos to share!
Will Weeks
11 months ago
Carlos and the team at CIV Car Care Collision Center provide exceptional service. They have fixed a number of my vehicles and consistently exceed expectations. Carlos and his team are professional, thorough and accommodating. I was informed during the repair process and Carlos even helped me get a rental car. I wouldn t bring my cars anywhere else.Services: Tires, Painting, Body & Trim, Welding
Donkye Shazzz
8 months ago
Carlos jr was very nice and mature for his age very. Also, branden was the best he helped me with the the insurance company and ext. this shop is a very good auto body shop definitely recommend to get your car fixed.
virginia Bennett
7 months ago
Civ Car Care Collision is the place where you want to get your car fixed they do great work. They have great customer service and very knowledgeable about car insurance so they are willing to talk you through it. Anything from a quick estimate on your car or getting you a rental the Civ Care Team is there for you.
Meredith Gabriel
7 months ago
These guys are amazing!!! So communicative and made my repair process so easy. Hopefully my car does not need to return there but I would recommend to friends and family!!
Angela McAuliffe
4 months ago
Excellent customer serviceExcellent job on the car repairWould highly recommend anyone who need car services
Lena Perry
6 months ago
Brandon and Carlos provided exceptional customer service!!! I took my car to be serviced, unfortunately it was deemed a total loss.
Tony Cardona
7 months ago
Fantastic repair shop! They treated me like family. I won't take my car anywhere else! Thank you CIV Team!
James Hardy
7 months ago
Very courteous and professional staff. Made me comfortable while I waited for my service. This is my second time using this company and I would recommend these guys to everyone!!
Claude Leger
9 months ago
I would like to thank the entire team at COV Car Care Collision Center for providing top notch services for the vehicle that I brought to the shop. I would recommend this place to anyone who is looking for great service.
Neph
2 years ago
My headlight, front bumper, and right side mirror were damaged. Decided to choose CIV Car Care Collision to repair my car. Their customer service was great; they answered all the questions and concerns I had. Once I informed my insurance that I was going to CIV for my repairs, they took over and corresponded with my insurance throughout the entire process. Which was extremely convenient. When I got my car back, they exceeded my expectations. They did an impeccable job. I couldn t be more satisfied with their professionalism and work!Services: Painting, Body & Trim
Chris Rousseau
7 months ago
I have used several shops through the years CIV is by far the best,Very professional and organized,I dropped my vehicle off on a Monday and was told it would be ready Friday,Brandon from CIV called Thursday letting me know it was ready,WOW I have never had a shop get my vehicle done on time nevermind early,I would like to thank Carlos and Brandon for turning what normally is such a pain into a great experience,Thanks guys.
Nicole Glasgow
2 years ago
Freaking love this place, a customer at my job hit my car a week before my birthday. It was a scrape not too bad but i knew I needed it fixed cause who doesn t want there car to look good dropped it off Thursday and got it back Monday in amazing condition looked like a whole new car . someone even cleaned the inside for me!Thank you again and I will be posting before and after pictures to show the amazing job they did I m so happy with the quality, customer service friendly and reasonable prices !!!!!Services: Painting, General repairs & maintenance, Body & Trim
Sandra Louis-Charles
2 years ago
This is the only shop I will ever bring my car to they are so professional and the work they do is superb!! Carlos is the owner, he is so kind, great communication and isn t in the business of ripping people off. I ve gotten body work done to my car through the years and I am always in disbelief at how clean the work they do here is. A1. Highly recommendService: Body & Trim
donardo marcellus
2 years ago
My vehicle was damaged by a tree branch. I took it into CIV Car Care Collision Center for repairs. The owner carefully assessed the damaged and assured me that he would take care of the damages. I dropped my vehicle off and a few days later my car was ready. My vehicle was returned to me looking brand new and it's like I have a new car. All the dents and scratches were removed and I have a fresh paint job. Thank you for the great work.Services: Painting, Body & Trim
Herrio Lamothe
10 months ago
Great customer service and outstanding job. The car came out like brand new. I will recommend this shop to everyone. Thanks!
Jennifer !
a month ago
I highly recommend CIV Car Care for all of your vehicle's needs!! The staff here is very friendly, professional, and above all KNOWLEDGEABLE!!! I am very pleased with my vehicle's paint job! The finish was flawless! I was kept in the loop every step of the way and the turnaround time was right on time. Looking forward to my next visit with CIV Car Care.Services: Painting, General repairs & maintenance, Air conditioning, Battery
Anthony Stokes
6 months ago
I was very pleased with the service that I received from you folks If Ever I need your services again I would kindly and expeditiously return a call to you folks God bless and much success thank you Anthony Stokes