Swanson GMC, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D Scott Wiggins
a week ago
Dave in Service made it so easy to schedule service for my daughters car. He was communicative throughout the process and knew exactly what he was doing and what needed to be done on the car. I also enjoyed his accommodating manner, especially because I live in Pennsylvania and my daughter and the car are housed in Medford for the school year!

  Keith Menard
4 months ago
I really can't say enough positive. The price was fair, the customer service was great, they worked with my Dad for about an hour to make sure he knew how all the bells and whistles work. Great experience!

  Mimi dimauro
2 months ago
Swanson Buick GMC is a class act dealership! From beginning search to delivery of my new Canyon it was seamless. Andrew in sales has superb attention to detail and his customer service is outstanding . Needless to say I highly recommend you see Andrew !

  Jim Riccio
4 months ago
Was in for replacement of my rear breaks, per usual Ken, Tom, and crew were ready for my appointment. Everyone was extremely kind, came across Matt and Andrew both very friendly. The feeling of being more than just a number really hits home. At this dealership for sales or service you are more than just another customer. I feel bad for those that never made a purchase at Swanson and are missing out on being treated like you belong there.

  Robert Hudson
2 months ago
Andrew treats me like family. He advised me what I needed to do ahead of the purchase of my vehicle. The whole transaction was seamless. I was in and out of the dealership and riding in my new vehicle in no time. The Swanson Family has me as their customer for life. This is my 4th vehicle purchase from Swanson GMC, Inc!

  verne goldsher
4 days ago
Brought Sierra 1500 in for brake evaluation.The truck had brakes replaced three times with multiple issues over time.Repeatly brought truck back for brake issues.Last visit I was told due to the truck not being used regularly the calipers were defective and rotors and pads needed replacing at a cost of $1300.After much discussion with doubt in my mind I took the vehicle to another mechanic.It turned out only needing pads and rotors at $500.The mechanic stated this occurred due to not lubricating the pads.Production appears to be more important than honesty.

  Peter Burvill
2 months ago
Every one was very pleasant and thorough thruthe entire process of buying my new truck.You can count on Swanson for sales and service 100 percent.Thanks Peter

  Jeanette Hall-Wood
2 months ago
As always my experience at Swanson's was excellent. The staff in the front office and in the shop are unfailingly helpful, courteous and personable.

  Leo Gregoire
4 days ago
These guys always score 11out of 10. They have always earned my trust and loyalty.

  Jennifer Polcaro
4 months ago
Very efficient friendly service! No pressure to purchase more than you want or need. Excellent cars.

  Stephen Chisholm
6 months ago
I had a very good experience with Swanson Buick GMC. Andrew Dill was great to deal with. I would highly recommend that anyone looking to buy a vehicle to contact Swanson GMC. You won't be disappointed. I believe you will have a very positive car buying experience.

  Reny Mencia
3 years ago
My wife and I had a great buying experience at Swanson Buick. Andrew Dill and Matthew Kelley were very professional and accommodating to fit our need to come and test drive the car/purchasing the car.Thanks again for making this purchase as quick and smooth during this pandemic!

  Lauren French
3 weeks ago
Took care of my check engine light quickly and were very knowledgeable about my options.

  Andrew Hill
11 months ago
I rarely, if ever leave reviews but this situation merits me taking the time to recognize this dealership and in particular Andrew Dill. I had been working with another dealership out of convenance to my location and experienced/exposed activities that were unbelievably low character, if not illegal. On a whim I happened to reach out to Swanson/Andrew and within 90 minutes he not only got everything straight and organized but we accomplished the purchase of a truck.Today's world is far to driven by the dollar and people forget that the actual people are what pull everything together and make it happen. Andrew is good people, and I'm significantly better off now than I would have been, without question.

  Allison Fraser
11 months ago
Great customer service - David was so friendly. I was able to get an appointment immediately and my vehicle was fixed in days (when I thought it would take much longer). Amazing communication from start to finish. Explained everything very thoroughly and was so helpful. I will always go to this location. Thank you!

  Guokui Qin
5 months ago
Very professional service. Very nice people with knowledgeable skills. Happy to do regular maintenance for my GMC car.

  Harshul Shukla
8 months ago
Purchased a used Honda Civic Hatchback 2019 from Andrew Dill here a few months back. Transaction was smooth and Andrew was helpful. Car is still running well - would recommend this place!

  Ryan Macomber
a year ago
Buying a vehicle in this market is tough. Andrew Dill and the Swanson team were great to work with in ordering a new vehicle. They price locked the build and stayed in touch throughout the long wait time. I have been a maintenance client for many years and happy to give them my business buying a new vehicle. I highly recommend them.

  Chris H
4 months ago
The service department is top notch! Every employee I ve met is very respectful and eager to assist.

  Bill Sample
a year ago
Very friendly, practical and efficient service desk professionals. They always check for warranty coverage on any repairs and have saved me money as a result. Great to deal with truck guys rather than "customer service" representatives.

  Laura Hydro
a year ago
The salespeople are all courteous and helpful, and they provide a low-pressure car shopping experience. Unfortunately, the positive review stops there. The used car I purchased from them turned out to be a lemon. The engine overheated three days after I had purchased the car. Swanson did cover all the towing and diagnostic charges to get it back to their garage and have it inspected, but I was without a car for five days because they didn t have a courtesy car on the lot for me to use. I was told that the engine in the car I had purchased was completely gone. It would take four months to get a replacement engine. They refunded my down payment and paid me the trade-in value of my old car (which I now wish I still had).

  G J
2 months ago
Quick, efficient, courteous, reasonable prices. Great work!

  Jaclyn
a year ago
Thankful for this service department. I bought a Buick from a different dealership (Colonial Ford in Plymouth), and it has had some complicated, undisclosed wiring issues due to the previous owner. Even though this is not Swanson Buick/GMC s issue, they are always super helpful and accommodating. Other dealerships were unable to find a cause, but this location has been able to find and fix the issue. Tom and Dave are especially excellent. What I like the most about this location is the honesty/transparency, as well as the communication. When I drop my car off, Tom calls me promptly to share updates along the way and above all, he is honest. They are also personable and have good senses of humor which makes for a nice experience overall. The level of service that this dealership provides is not comparable to past experiences I have had at other dealerships. I also come here for regular maitenance, and will continue to always come here. I feel like I can really trust this dealership and feel safe bringing my car here. Thank you!

  Guokui Qin
a year ago
Tom is so nice and professional. I truly believe my GMC car is taken care very well during my every service with Tom. Thank you so much! Will recommend strongly to my network for sure.

  Jennifer Longmire
a year ago
Tom always take great care of us. We had the car towed there over the weekend and they had already checked it out by 8:30 am on Monday morning. We got the car back the same day. They are great.

  Leslie Mclaughlin
5 months ago
Love Ken Dias, service manager. Have followed him from other dealerships. Great guy

  John Boroski
a month ago
Always good service. They let you know about everything they are doing.

  STEPHEN POOLE
a year ago
My Wife & I recently bought two vehicles from Swamson. The trade in valjue of our vehicles was exceptional. My wife's vehicle had some noise from the brakes & I brought it back to the service dept. They drove the vehicle, determined the problem & fixed it at no cost. The sales & service people were all exceptionally friendly & helpful. I would not hesitate to recommend the dealership to others!

  Todd Whittemore
a year ago
I have an old 95' GMC Yukon that I love. I don't want to get rid of the vehicle because it runs so well, but because of it's age it needs some TLC from time to time. The service dept at Swanson Buick/GMC has been outstanding every time that I bring my vehicle in for service.

  Chris O'C
a year ago
Dealing with Andrew at Swanson was by far the easiest car purchasing experience I've had in years. I didn't have to sit there for hours while they played number games with my payment. I said I have 20 minutes and I left with purchasing a new truck in 15Thank you Andrew for the serviceChris