CSE Automotive
4.3 (46)
6306 Old Branch Ave unit h, Temple Hills, MD 20748
(301) 449-8181
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
CSE Automotive is an auto repair shop located in Temple Hills, MD, offering services such as oil changes, steering & suspension repair, brakes, transmission repair, auto engine diagnostic, wheel alignment, and more. The shop is known for its accessibility, amenities, and customer service.
Services offered: Oil change, Steering & suspension repair, Brakes, Transmission repair, Auto engine diagnostic, Wheel alignment.
CSE Automotive Reviews Summary
Pros
- Professionalism and cleanliness of the shop
- Ability to accommodate low cars and provide same-day appointments
- Knowledgeable staff providing solid work and good advice
Cons
- Inconsistencies and issues with pricing and work quotes
- Instances of missing parts and poor communication regarding repairs
Suggestion
Improve transparency in pricing and ensure thorough communication with customers regarding repairs and part replacements.
Positive Words
Great, professional, friendly, knowledgeable, honest, trustworthy, detailed, accommodating, efficient, affordable, quick.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
darrick blake
a month ago
Took my suv to them for service they gave me a quote for work on the transmission the later called me and changed the quote from 800 to 1500 then I noticed later that their were parts missing from the under carriage my vehicle was now pulling to the right witch means that I now need a front end alignment. My whole exhaust has been removed all of the aluminum covering and two side pipes are missing from the under carriage my vehicle is not running properly now I have to take it to the dealership to get it inspected to see what all they removed from it you put trust in the people that you choose to let work on your vehicle and they disappoint you every time.
D-Los
2 weeks ago
Great Work. Clean Shop & good services. Also low car friendly, one of the only places I know that can take care of a low car
Michael Patrick
10 months ago
Definitely check out CSE Automotive! I came here for brakes and rotors and was able to get a same day appointment. The had me out the door on my lunch break in around 30 minutes. I appreciated their professionalism and their shop was clean. I scheduled an appointment for the next day to have coilovers and an alignment done to my car. They will install owner provided parts. Their work is solid. They took the time afterward to answer my questions and give me good advice. They are knowledgeable about the aftermarket parts industry and will provide recommendations. CSE Automotive will be first on my list when it comes to future mods and maintenance.Services: Steering & suspension repair, Brakes
Jazmin AA
2 years ago
Great professional and friendly shop, very passionate about customer service satisfaction. If you are in need of automotive care, please consider CSE Automotive as your go to shop. Their experienced staff diagnosed my issue and was corrected in a very timely manner at reasonable price. If you have never stopped in, please consider giving them a try and see it for yourself the quality of service offered. Highly recommended!! Thanks for the great service.Services: Tires, Auto engine diagnostic, Brakes, Air conditioning, Oil change
James Clarkin
5 years ago
Bill and his staff always provide excellent service in a timely manner. They never say your car absolutely needs something but rather will suggest which I like. They are always honest when it comes to what your car truly needs at that moment. Very accommodating with your schedule and good prices as well. I always enjoy using them as it provides me with a very high comfort level.
Rhonda Desper
2 years ago
I brought my car to CSE Automotive a year ago because my check engine light was on. I needed 2 new catalytic converters. Got them done and paid $2,200.00 for the service. Several months later, my check engine light came back on. I informed Frank and he told me to bring my car back. I brought my car back to them and a week later, he said that it was a bad catalytic converter. He said that I had 200,000 miles on the car when I brought it in then he accused me of driving 30k miles months later. The mileage was 220,340 when I brought it in initially. I discovered after the fact that the receipt said 200,340 which was incorrect. I angrily told him that I did not drive 30k miles. He said you could've drove to NY. I replied angrily NO I DIDNT DRIVE 30K MILES TO NY OR ANYWHERE!! I asked him where did he get the parts from. He replied, I don't remember". He told me that it would cost another $1,600.00 for a new catalytic converter. I liked him at the beginning. He was very professional. But will not stand behind his work and very dishonest. Never again!!Service: Auto engine diagnostic
Ryan Forbes
a year ago
I bring all of my vehicles to CSE Automotive. I have been coming here for years and I can t beat the competitive prices that they offer. Their customer service is amazing and they always communicate about the service being completed.Services: Transmission, Tires, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Transmission, Tires, Auto engine diagnostic, Wheel alignment, Brakes, Oil change
Andreas Contarino
a year ago
Super polite, super professional and honest.CSE automotive found a wrench inside our car that was obstructing the shift left from a previous company that did some work on my car. Will definitely go to cse automotive for any future maintenanceService: Transmission repairService: Transmission repair
Star
10 months ago
They love to finesse women.. Shame.Known for taking your car there for 1 thing and when you pick it up something else not working that was working perfectly fine before.
E. Kenneth Barksdale, Jr.
5 years ago
They received my car on yesterday, so no work has been done on it as of yet. But, the Customer Service and professionalism is unlike any that I have seen in a LONG TIME. Frank shows signs that he care about your situation and that he is there to help. He saw how "Hard Chargers Towing Service" from AARP treated my car and myself, and we talked about why people who come in contact with people would have that type of job when they have attitude issues. If I had not been there when they picked my car up, they would have taken it to the WRONG Place. Too busy on the cell phone WHILE Driving the tow truck. I don't know what type of work CSE will perform, but I HAD to say something about the First Day. PS I hope that CSE read this, , , LOL
Tevin Scott
a year ago
Went here a couple years back like in 2019 I had a 2013 ford focus I had went to sheehy ford to get a diagnostic test and they had told me that the car needs a new clutch come to find out a lot of shops will not do this job cool so I know it pretty difficult to do nd it would be fairly expensive I was months away from paying off the car I just wanted it fixed nd fords price was unreasonable so living down the street from here the were one of the only options I had to the point tried to buy the clutch myself I bought the wrong one so cse ordered one for me it was $445 plus 700+ for the work long story short I waited weeks just to be told that the clutch wasn t the problem nd that It still drove the same instead of owning it nd saying he couldn t fix it he told me that ford had basically was wrong nd he didn t know exactly what was wrong with the car I went back to ford found out that they put the clutch in incorrectly but there was nothing I could really do by then so I sold the car back to ford y all might think frank is cool but wait till he messes up then he becomes very irresponsible doesn t own his mistake nd will charge full price for unfinished workService: Transmission
Kevin Johnson
5 years ago
I called on Monday looking for a repair. Frank told me to come in, pulled my car in and have me a fair price on replacing my lower control arms. I would recommend going to CSE.
kevin Sherman
3 years ago
Great customer service Frank did a excellent job on my Genesis very knowledgeable and detail mechanic very please with him and his team work. will definitely be back for any service I may needServices: Transmission, Steering & suspension repairServices: Transmission, Steering & suspension repair
Sean Washington
4 years ago
Frank helped me find a car, Sold it to me for a reasonable price, and he runs a very well operated business. Awesome prices, flexible, efficient work, great customer service, very informative, and most importantly, HONEST and TRUSTWORTHY!
Andre Neely
5 years ago
What more can I say. CSE handles all your automotive needs. Always willing to go that extra mile Service done on 2 cars in one day Thanks Again Frank
Gregory Harrison
4 years ago
Seems to have good, honest service. Will continue to trust them with more intricate work on my vehicles and update review accordingly. But so far, so good.
Earl Woodland
3 years ago
These guys are great very trustworthy and good at there work . Frank is the man for your car.Service: TransmissionService: Transmission
Tony Fields
4 years ago
FRANK IS THE MAN TO SEE...HIM AND HIS CREW ARE VERY WELL TRAINED AND CERTAINLY ARE GOOD AT WHAT THEY DO...IM TAKING MY CAR TO THEM FROM HERE ON...MY PERSONNEL MECHANICS FROM NOW ON...GOOD JOB GUYS!!!!
A FEW GOOD COLLE MEN Movers
2 years ago
Very helpful place. Not particularly cheap but worth the money. My main advice is always do your research and have a general idea of what you need otherwise it will always be too expensive.Very organized place by the way.
William Fox II
6 years ago
Knowledgeable mechanics, will fix the issues you have properly and affordable. Recommend to anyone skeptical about mechanics, your issue will get resolved!!
Lidia Cartagena
10 months ago
Great customer, prices, and quick.
Don
4 years ago
Decent work at a fair price. Frustrating sometimes to try to reach them, but worth the effort
Nicolai Avdeev
3 years ago
Friendly, best mechanics, 5 start
David Williams
3 years ago
Knowledgeable about BMW. Quick Fixs
Josh Escobar
4 years ago
excellent staffgreat service
David Doyle
3 years ago
Great mechanic
Patricia Morgan
3 years ago
Great Service