AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Baxter DeGraffinried
a month ago
Store 6473 is the best and has great quality worker will recommend all my friends

  cris cas
a year ago
I visited this store recently and and purchased a couple items. After entering the store Mr. Ron R greeted me. I purchased a couple items three had to be looked up and and the sales rep was very helpful. Other encounters at other locations they have given me the bulb number and I had to go find it. He looked for all three different ones and handed to me. Very different from other visits at other location.

  Michael Sanphillipo
3 months ago
Great selection of parts and they were very helpful and knowledgeable.

  david goodwin
9 months ago
Very attentive staff. Customer service is A+. I went in just to buy one small part for my truck. They didn't try to oversell me a whole bunch of parts. Just show me the one part and that was it. Excellent work.

  Robert Cardoni
a year ago
Staff is friendly and helpful. Usually has everything I need in stock

  Josh Hose
9 months ago
The dude didn't seem to want to be there. Seemed to legitimately dislike the dacr that I was there. Taking time away from his headphones. I didn't even ask for his help. I just need to buy a few items.

  Taylor Tinsley
11 months ago
Came in to get a bulb light for my rear taillight . Eric was very helpful and patient . Eric displayed great customer service and professional etiquette.

  Joseph Morris
2 months ago
Saturday, 02/03/2024. 08:45 AM. Not open during posted hours.

  Donna Munoz
a year ago
Came for headlights and Ron and calebWere very friendly, kind and curiosityThey went up and beyond to get me the correct headlight and went the extra mile and installed them for me! True assets to Auto Zone I will definitely be back spread the word! DM

  Felicia O.
2 years ago
Joseph aka Joe greeted me from the moment I walked in the door yesterday (8/7/21). He was bubbly, attentive, personable, and informative. This young man is an absolute gem. If he stays with the company I expect him to own several franchises in the future.No matter what, you re on the road to greatness young man. Keep up the good work ethic and a positive attitude! Thanks again Joe!

  Chris Pullen
2 years ago
Service was excellent. Keon, their commercial parts and customer service manager was very knowledgeable. My Bestie friend had problems with her power steering and he knew exactly what to do. His calming demeanor help her to keep calm and focus on what to do next in the situation. Thank you!

  Josh C,
2 years ago
The people working here are absolutely fantastic and they went above and beyond to help make sure I was all squared away.They were all very proficient when it comes to all things auto and provided exceptional recommendations to ensure I got what I needed with the best value.I was so impressed by the professionalism, knowledge, and personality of everyone here that I made sure to inform the managers.

  Elizabeth Elias
a year ago
Staff is super nice and they actually take the time to help out finding the issue for your problem. There s this kid named Alex. Really nice and smart kid for his young age that will go the extra mile to help out.

  Johannser Bencosme
a year ago
The customer service here is trash.I bought a battery for my car 4 days ago, is isn't working.I came for a check.The answer that they gave me was, that she can't check my battery because "she is alone" , but the way the said it, it was like, "I don't care, because I'm not going to waste my time with you, because I'm not going to work for anyone for free".I asked, what I have to do?She said, I'm a way that meaning, "I don't care", you have to wait my partner come or go to a shop to check that.Ok, I asked her, when is your partner coming?I don't know.How you don't know?And how your said go to another shop, I bought my battery in your shop.Really disappointed.I give the shop no one star, they deserve a -5 star.They treated me like trash.

  Steve Gorogias
6 months ago
Employees are very knowledgeable and helpful. Very well stocked location.

  Bob Zimmerman
3 years ago
Dec 2, 2020 needed a battery and a headlight. Frank F helped me out! I can t say enough how helpful and curt ious he was . There was another woman working there. I didn t get her name but also very friendly. ! It s a part store but both had the best customer service I ve experienced in a long time! Thank you both so much!!!!!

  Claudia Jones
2 years ago
I always go there and buy my motor oil and things that my family needs. So I was trying to see how much a cabin airfilter for my car would be. The girl that waited on me was rude. She wouldn't even give me a price as I didn't know if my car was a 4 or 6 cylinder. I will not come back to this store and pick the one further down the road. It was 12.37pm today and the store was not busy. Guess she didn't want to be bothered and get back on her phone.

  David Schuck
3 years ago
I needed a battery for my Hyundai Genesis and this Autozone had it in stock. When I got to the store, they already had the (very large and heavy) battery ready at the counter.I asked if they could install it since I really don't keep tools anymore and two very nice young men, Xavier and Joseph were more than happy to do so.The install was not easy (the battery is in the trunk) but Xavier and Joseph worked at it for about 30 minutes and were able to get it done with no issues.I definitely will continue to shop here.

  Debbie Hunt
a year ago
Had a fabulous experience with Caleb at the Owings Mills store. Wonderful customer service and definitely will return.

  Brandon Crudup
3 years ago
I worked with manager TOI and her assistant CHAY. They helped me in a way that was unbelievable! I had visited the dealership prior to learning about your shop. leaving the actual dealership, spending over $250 for something that wasn t the issue for my car! Then arriving at your location. discussing things with toi. I was able to understand what was going on with my car and properly get it fixed! Thankful for her service and the care she and her team extended me! I would recommend this company, at this specific location! Ask for toi, chay or really anyone! They all will definitely take care of you!

  J.A. Dowell
2 years ago
Stopped in today and was help by Joe! He was professional and knowledgeable and friendly as were the whole staff! Took care of everything I needed and carried my parts to the car. This location has my business for now on!

  Emerson P. Daniel
2 years ago
Great size store with everything you need! From mats to electronic cleaner anything! The staff is great as well. Very friendly, and even helped me carry my items to my car.

  Jacqueline Duval-Jackson
3 years ago
Joseph F, is an awesome employee and very helpful. He doesn't mind going the extra mile to help. I needed a battery installed and he was more than willing to put it in.

  Erica Davis
2 years ago
Awesome Afternoon(3pm) Staff(Males on that shift) Another AutoZone sent me to the wrong location,However all the Gentlemen that was working yesterday afternoon I was very pleased & still happy about the Awesome service I received. Finally a place where you get 110% Of Awesome Customer Service. Thanks again Guys for Awesome Service

  A Smith
2 years ago
The associate who helped me was so knowledgeable, helpful and friendly this is where I will now exclusively shop for auto supplies. I wish I remembered the gentleman's name who helped me remove the decal from my car. He was amazing.

  uju
3 years ago
Just left here and the 2 employees at this store didn't want to be bothered. Autozones have been dependable in the past but there's always that one bad egg and this is it. They didn't come out to access my windsheild wipers or radio, just kept saying they didn't know or those in charge weren't around. Seriously why is the store open ?

  Steven Harris
3 years ago
I am so thankful for this store being so close to my home. Their were two women who helped me and gave quality customer service. Very professional which is a big plus for me.

  Brian Misler
3 years ago
Bought a battery for my motorcycle from them and the warranty was only 90 days!!!The battery is bad after 120 days and they would not help me out. Never mentioned short warranty. Bad business never buy from these clowns again

  Michael
a year ago
Good service & selectionSode note: I don't know if I'll ever understand why autozone put this store where they did

  Griselda OTF
3 years ago
There was a very nice young man. He installed our windshield wiper blades. He did a great job . Great customer service!