Hi-Tech Auto Repair Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jorge Abrego
2 months ago
Mike and his team did an amazing job job on truck I would definitely recommend his shop this guys are the best! Thanks for all the help getting my truck fix. If you looking for a reliable mechanic that s the place clean environment and very professional thank you Mr Mike

  Q Richardson
4 months ago
Service was amazing! They stayed opened to assist me after hours & Dee was so helpful and attentive and the two gentlemen in the back *I didn t get their names* highly recommend and will definitely be back!

  J J
a month ago
Needed to get a mva inspection for a new car they were able to help me get everything I needed for the car to pass & helped me even get it registered 1000% would recommend & the mechanic is actually cool showed me what was wrong & helped me understand what I would need to get it passed for inspection

  Minnie D.
2 months ago
Very professional, everything I asked for was done in a timely manner. Answer all my questions and was straight forward with it. I recommend this shop for any maintenance issues.

  Emma Yerger
a year ago
I'm not really one to give negative reviews, but this location has been a headache to deal with for the past 2 weeks. I recently moved to Maryland and I scheduled an inspection here on 3/11/23 for a state inspection. Upon inspection, the inspector discovered a rusted support on the right rear tire. Since my temporary registration expires at the end of the month, the inspector said he would reach out to the dealership they work with and call me with an estimate as to how much it would cost to replace the part.I did not hear back from them.I called them 3/13 and was told that they did not know what was wrong with my car and therefore had not gotten in contact with the dealership and could not give me an estimate. I was told they would talk to the inspector and get back to me soon. I again, did not hear back.I called 3/16 again asking for information about the estimate to get my car fixed in order to pass inspection. They told me again that they were unable to talk to the inspector and that they would call me on Monday, 3/20, with the estimate.Monday 3/20 comes and I did not hear from them. I called that afternoon and was told I now needed to bring my car in again so a different person could look at it. I bring it in the following day, 3/21 and am told that the fix would be over $600 for the part alone, but that the original inspector had misjudged the severity and it didn't need to be replaced. They told me I had to get it inspected the next morning by a second inspector.This morning 3/22 I dropped off my car for an 8:30 appointment. I was told that the car would be finished well before noon. At 11:40 they told me my car was ready for pick up. I am appalled at the lack of professionality and refusal to communicate basic information. The mechanics themselves were very kind however and willing to work with me to figure out the best course of action. I will not be going here again.Services: Wheel alignment, Vehicle safety inspection, Auto maintenance

  Sata Aaliyah
8 months ago
RACIST - I am a Black woman & I was making a payment with them and when I pulled out my card to pay the southeast Asian woman at the front looked at me and said you better not do a charge back inferring that I was trying to scam them in anyway. Confused I said ma am I m not that type of person I m not sure why you are saying that. She again says you better not do a charge back because if you do we are going to come after you and make sure you pay. I again say I m not sure where this is coming from but I m not that type of person. This is happening in their lobby out in public for anyone around to hear how she is addressing me. Mind you this is not how the non Black person before me was treated. It was incredibly embarrassing to be treated this way. Whatever preconceived notions you have about Black people should not bleed into your business practices especially when you are servicing a predominantly Black area. Disappointed doesn t even begin to describe how I feel. Can t believe in 2023 people still behave this way after everything we witnessed people still believe it s okay for them to behave this way. If you are Black do yourself a favor and find another business to give your Black dollars to because this establishment does not respect Black people.

  George Gitau
10 months ago
For Start I am a returning customer having moved away from this area. I returned with a problem two Acura Dealership technicians could not resolve. It took all of 15min for Mr Arun and him lead mechanic to find the problem and a few hours later my "Phantom" braking noise was gone. No upsell attempt to get me to get new rotors and pads like the other guys when they are at 50% life left. Going forward I will reconsider the driving distance to bring my cars back here. Great Job keep it up.Services: Auto brake repair, Brake service & repair, Auto maintenance

  Conscious Reggae
8 months ago
My niece pulled her card out to pay for service. A Southeast Asian woman begins saying, YOU BETTER NOT DO A CHARGEBACK. WHAT???Why did she assume my niece would do that? She repeated the rude statement several times even though my niece assured that she s not that kind of person. NEVER AGAIN. Pretty sure she based her assumption on the color of her SKIN. DO NOT RECOMMEND. TAKE YOUR MONEY ELSEWHERE.

  Douglas Robinson
a year ago
Went in for a few issues with my car. Services was excellent from the front desk to mechanic s. Mike, the owner, was phenomenal as he broke down the entire process of what needed to be done and fully itemized everything for me before starting the work. He insisted that I ask questions and wanted to make sure I understood what was going on. Also, the communication was spot on as they never let one call go unheard. Overall, magnificent experience and became my new go to mechanic. 5/5Services: Electrical repair, General repairs & maintenance, Brakes, A/C installation & repair, Brake service & repair, Oil change

  Tanesha Greene
a year ago
It was raining and I was exiting the ICC, coming upon a red light. When I tapped the breaks, there was an egregious grinding of metal and my car did not want to stop. It finally did. I gathered myself and drove about a third of a mile down Route 1, until I got to Hi-Tech Auto Repair. I was met by a very honest and genuine man named Mike. He immediately pulled my car into the bay and found the issue right away. He completed the service and also gave me a quote for another service needed. He did not charge me the initial price stated when I first arrived. Mike is a pleasant person, whose morals, honesty, professionalism and ability to spark meaningful conversation is unmatched. I highly recommend anybody to use Hi Tech Auto Repair.Ps. Congrats to your country Argentina for becoming the 22 Fifa World Cup Champions!!!Service: Vehicle Inspection

  xavier perez
a year ago
Bought a car from a dealership that had the vehicle it s safety inspection at this shop. This shop at first failed this vehicle in November. Then 45 days later they pass it even though the body mount was rusted away. The MD state police had to get involved and they verified that they should have never passed this vehicle. Now I m stuck with a car that can pass safety inspections without paying thousand to get it fixed. Go anywhere else if you want a properly inspected vehicle.

  Mollie Brown
a year ago
Really weird and awkward experience. My boyfriend brought his car in, after our insurance told us to bring it to the repair shop, and any additional damages would be communicated through the repair shop. Well these people I guess have never talked to an insurance company in their life, they kept telling me I was the one who needed to call and figure all this out, when I already did. I ended up picking up the car the day after I dropped it off and took it somewhere else that helped me in two minutes. Unprofessional and very uncomfortable. Go to RPM auto instead, much better.

  Ivy
2 years ago
scammers rip off. they will overcharge and lie to you. on top of that they re rude.they lied to us and said our car was missing a very expensive part and it would cost $1700 to fix. so we took our car to our original trusted mechanic to see if he can fix it instead. he was able to fix it and told us the car was NEVER missing the part they were charging us for, and it was only $500 worth of work. no where near $1700 !! hi tech auto repair was lying by charging us for the expensive part they claimed was missing that was still in the car. on top of that, we asked for them to email the quote for the repair and they never emailed it after we asked multiple times, and was rude telling us to come in person if we want a quote how can we come in person with no car? if you don t wanna get lied to and scammed pick a different shop.

  David Stagnoli
3 years ago
My brakes where making a terrible noise, check engine light was on. I called to make an appointment. They were extremely friendly. They Showed and explained everything they found wrong with the car. They looked for the best deals on the parts needed. I felt price was fair and work was done in a timely fashion. Michael Debleecker was an absolute professional. I would recommend this place to all my friends.Services: General repairs & maintenance, Brake service & repair

  Adam Mason
2 years ago
My family was visiting the Laurel area from out of state when our vehicle began having serious brake issues. Hi Tech Auto got us out of a bind and on the road again in a timely manner and at a very fair cost. I highly recommend their services. Thanks again!Service: Brake service & repairService: Brake service & repair

  James Smith
4 years ago
I just started going to HI-TECH AUTO REPAIRS in Laurel MD. I had a vehicle inspected and returned 2 weeks later to have a custom exhaust system installed. All the employees and very knowledgeable and the customer service is first class! I would like to thank Mike, Mike and Walter for their excellent service and going the extra mile to make sure that every came out perfect. If you are looking for an independent shop that does outstanding work, this is the shop for you! Thanks again and I know that I will be back for all of my automotive repair needs!

  Sukumaran Muthu
2 years ago
I took my van to get my brakes checked as they were pulsating when applied at higher speeds. Mike was extremely friendly and did a great job with my brakes and some other routine maintenance work. I would highly recommend them to anyone needing automotive work done.Services: General repairs & maintenance, Brake service & repairServices: General repairs & maintenance, Brake service & repair

  Chepsie Chumba (CC)
a year ago
The back wheels of my sentra were dancing on the road. I checked into Hi Tech and in no time, resolved my dancing issues. The shocks & alignment was performed excellently. I was back for wheel balancing. All is good. Go Hi Tech. You really are Hi Tech.

  Nguyen T.
6 years ago
I took both my 01 Honda Odyssey and 00 Honda S2000 to Manuel multiple times for different services. Manuel was very honest with what service my old car need and gave me good guidance so I don't throw $$ away fixing unneeded minor problems. These guys are friendly, honest and completely trustworthy. I will continue to get my old cars service with these guys until these cars become too expensive to fix.

  Thinh Nguyen
6 years ago
After my car stalled on 95N, my brother-in-law recommended me to drop off my car to Hi-Tech Auto. Manuel ordered and installed a used engine for me within a week's time. His diagnostics and detail on the receipt helps break down the part and labor prices and they look reasonable. Will definitely continue to come here for service.

  Afnan Parker
3 years ago
Max Mara that high-tech Mike is the owner and his other father name Mike they do wonderful work and do great work a professional that got good mechanics they take care of my C280 4matic Mercedes and Nissa dedication going out to high-tech if you want good work done on a good foreign domestic or any car to get you good prices they work with you and they complete the job and get it. Why do recommend M6 Stars

  Jaelynn Drew
a year ago
Boyfriend had an appointment today to go there and the appointment was made yesterday. Literally soon as he walked in, they told himLast minute they couldn t do his inspection because it was raining. No phone call, text, email, nada. Very unprofessional and a waste of peoples time!!

  Lauri Born
4 years ago
I love Hi-Tech for their friendly, efficient service. Walter is the awesome mechanic that has always been there to help me out when I've needed to get in and out in a timely manner. He's not hard to look at either. Thank you for years of great service!

  Johnny Becker
3 years ago
The guy I know as one of the partner's, Mike is a great guy. Does good work at good prices. Does a thorough job. That's what I like. Someone You can trust to get the job done right.

  Gerald Christo
4 years ago
I sleep better knowing I have good people working on my car. The work is always excellent and the staff are friendly and polite. I have been here for several different jobs on my cars and each time the work has been done well.

  Mar�a Moncada
10 months ago
I went to this place to do the alignment of my car, they did a good job the staff here is very friendly and professional.

  James Smith
4 years ago
Needed work done on my 2005 Chrysler Crossfire. Valve cover were leaking and since it has a Mercedes Benz engine I was having a hard time finding somebody to do the work! High-Tech Auto Repair agreed to take on the job at a reasonable price! Mike and Walter got my car fixed and back on the road. I would recommend their services to anybody who needs minor or major repairs done at a reasonable price!

  Kristi Wyatt
3 years ago
Communication is awful. Broke a piece off my fender and didn't have courtesy to tell me. Replaced 2 wrong parts. Couldn't complete all the necessary work. I am extremely dissatisfied. Will never go back here. Ever. Steer clear!

  milton trejo
4 years ago
I've been coming to hi tech for years now. Very good place to get your car fixed right the first time. I live in hagerstown and I always come to them for repairs

  Nathaniel Freeman Jr
3 years ago
Mike helped me with my car a Honda and I must thank him, Mike you have my full support and I will be coming back for any further issues with my car thanks you all are the best very professional and timely highly recommend this place to everyoneServices: Exhaust, Auto engine diagnosticServices: Exhaust, Auto engine diagnostic