VCD AUTO REPAIR

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mission O.
3 weeks ago
My name is Meredith and my wife and I brought our Toyota Camry into VCD Auto Repair to discover the root cause for a check engine light and repair. This has been one of the best customer server experiences I've ever had. Santos the Shop Manager and Felipe (Mechanic), greeted me with a friendly smile, professionalism and extremely prompt amazing service! Based on the codes. Victor (Mechanic) and Santos (Shop Manager) successfully repaired the intake gasket and replaced a broken engine torque mount. Our car is running smoother than ever. We will definitely return for any future vehicle issues. Their prices are very reasonable. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the VCD Auto Repair brand. Santos, Victor and Felipe all deserve a big raise and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks VCD Auto Repair for hiring these jewels of employees to represent your reliable mechanic repair business! :o)

  Ci S
3 months ago
On January 2nd I was experiencing a coolant leak, my car was overheating. My best friend reached out to a mechanic he had been in contact with before. Santos who runs the auto mechanic shop said he would check it out. I had my vehicle towed from Herndon, Virginia to his shop in Hyattsville, Maryland on Wednesday January 3rd. Santos told us that it was the water pump and that it needed to be replaced. He contacted me Friday; January 5th and said the work was completed and that I could come pick up my vehicle. When I arrived at the auto shop I received my keys. When I started my vehicle my car was making a loud whistling sound that I have never heard before. I called Santos and told him about the noise and told him it wasn't making that noise before I brought it in. He told me to bring it back Monday, I was not okay with that so I called him back and explained my uneasiness with the whistling sound I was hearing. So he said bring it back in the morning. That was Saturday January 6th. I brought my car back to him early morning around 9 AM. He told me the work should be done by Monday; January 8th. I called him Monday as I did not receive a call from him. He told me in his words "We will call you" as to say don't call us we will call you when the work is completed. That did not sit well with me. Through the week me and my best friend kept calling up there to check on my vehicle and we had been hung up on so many times. We decided enough was enough and went to get my vehicle Thursday; January 11th. My best friend and I were very displeased with his work ethics. He never kept us updated. And when he talked to me (female) he was very brief and short and not in detail. When we arrived at the auto shop we had no problem telling him how displeased we were with his services. He told us my car was fixed and gave me the keys. The police were called. When the police arrived we explained what had been going on. The police officer asked me to check on my vehicle. When I started my vehicle the officer heard the loud whistling sound and said yes I see what you are saying your car is definitely not supposed to sound like that. He then walked back over to Santos and said I thought you said that the problem was fixed it's still making a whistling sound. The officer knew why we were upset. Santos got paid to do a job and he messed up and didn't want to take responsibility. They had to hear my car making that sound when they parked it. And they just left it as is and said to hell with it. He told the officer that his job was to fix the water pump and that was it. But what pisses me off is that you caused another issue and refused to fix it. My best friend and I will never do business with Santos ever again. He's bad business. I had to take my car to another shop to be serviced and now I'm getting the help that I needed! Do not take your car here. It may just be your day to be bamboozled! I wish I could leave 0 stars. Smh

  Rasheed Malik
2 months ago
All I have to say is stay far far away from this place.many reasons why. I took my best friend actually recommended her to the place. they not only scammed her on price height up but cheap parts,as well as they didn't do the job well at all.her car was making weird noises once finished.so we took it back.and they not only didn't do the job right the second time around as well, but upon calling about progess.they not only hung up on both of us multiple times.but keep car over a week without any contact or updates.basically had we not went up there to see what the problem was in which they never addressed.we still would be with out her car.so cut and dry these people are racist, scamners and very unprofessional.please by all means AVOID this kind of drama and stress.we had loss out over 2,000 dollars had to go somewhere else to finish the Job tht they we're so incompetent doing.

  Walt
3 months ago
Absolutely amazing ! Both times I came here I received amazing service. The staff is friendly, prices are fair, and the service is quick. I can't recommend this place enough. Come here! You won't regret it.

  Elizabeth Barton
2 weeks ago
I wasn t able to get my car inspected due to inconsistent communication. Went one day an hour before closing and they told me it was too late, I needed to come back 10 minutes before 5. The next day I came back at 4:40, after taking time off work and was told they couldn t fit me in. I wasn t offered the option to make an appointment, so I don t know if I could have done that. I ll be figuring out a different place for my inspection since this already cost me 1.5 hours of pay/time.

  David Velazquez
9 months ago
Been with them for about 10 years and they are good guys . There friendly to and pretty chill . I was going be charged 1000 from another shop for a repair ! And vcd gave me a wayyyyyyy better deal.Who ever said they are good guys is true . A lot of other shops will hustle you but this place is good and family ortientedService: Auto maintenance

  Brad Fowler
a year ago
These aren't just good mechanics--these are good guys. They try to charge you as little as possible rather than talking you into fixing things that don't need it. They're fast too. The shop is always packed but I'm always surprised by how quickly they're able to get to my car. Highly recommend!

  Nicole Learner (contentfromcole)
4 months ago
They were cool. Went for an inspection, the charge was $120. They were done in less than an hour.

  Smain RHOULAM
4 months ago
Honest and professionalGood hands for your vehicleI appreciate their service

  Ms. Dee
2 years ago
Awesome. The mechanics there are patient, knowledgeable and professional. I just drove up to have something checked and and they were busy but the mechanic took me. He kept me informed of the wait time. The mechanic seemed very concerned about what the issue was. He worked hard but fast. He found the problem and I was on my way in about 20 min. Not bad for no appt. I will be using them for now on!Thanks guys!

  Jordan
a year ago
quick and easy service all the time. new to the area and they are the only ones I trust so far. they only do the repairs i ask for and never try to weasel in anything else. as a female car owner that goes a long way.Services: Auto brake repair, Vehicle InspectionServices: Auto brake repair, Vehicle Inspection

  CHRIS SERIO
2 months ago
Typical gas station for the area. No bathroom- lottery and snacks

  Oscar Clark
2 years ago
VCD is a Great local automotive repair shop. 1 They are honest.2 They will inform you as to exactly what's wrong with your vehicle. And what needs to be doneto repair parts and labor.Engine light was in my 2012 Cevy work van.VCD diagnosed the code ran several test over two days . They could not determine the issue.VCD recommend I use the Chevy dealer for my issue. They did not want to guess what was issue.or change a bunch of parts. No Charge. I Strongly recommend VCD Auto. Oscar's Advice.

  Darriell Martin
a month ago
Good business and the ATM was well stocked

  Joe Cool
a year ago
This is an honest shop. They tell what's wrong your car and they have great service. Some shops are dishonest and try to rip you off. I found a shop for life.Services: Air & cabin filter replacement, Exhaust, Steering & suspension repair, Electrical, Battery, Oil changeServices: Air & cabin filter replacement, Exhaust, Steering & suspension repair, Electrical, Battery, Oil change

  Alwatara stravolz
2 years ago
They are friendly and prices are reasonable.

  Winfred Robinson
a year ago
Very knowledgeable about Auto mechanic

  Jay Fields
a year ago
Great experience nice peopleService: Vehicle safety inspectionService: Vehicle safety inspection

  Melvin Diaz
2 years ago
excellent service.Service: Brake service & repairService: Brake service & repair

  Oscar Andrade
a year ago
Good

  Nora Garcia
a year ago
Great ServiceService: BatteryService: Battery

  Xxx Quinnn
a month ago
Deje mi carro por 10 dias , primero q un sensor, luego q la computadora, luego q reprogramaci�n. Al final me pusieron todo como estaba y ni a�n as� me cobraron $575.00Lo lleve a otro taller. al siguiente d�a ya el carro estava listo. Ya hace 3 semanas y el carro no me ha fallado.No volver�a a este taller aunq fuese el �nico en la ciudad!

  Sandra Ramirez
a year ago
It's very good, they are fast, polite and have good prices. I really liked it. I hope they always maintain that quality of work. Thank you.Est� muy bien son r�pidos educados y buenos precios me gust� mucho espero ciempre mantengan esa calidad de trabajo gracias

  Bernarda Regil
a week ago
I recommend itLo recomiendo

  Luis Lemus
2 years ago
They are good guys, they do very good work and quickly. I recommend themSon Buenos chicos hacen muy buen trabajo y r�pido . Los recomiendo

  Edwin Mendez
2 years ago
Excellent service and customer treatment,Exelente servicio y trato al cliente,