Capital Transmission, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  effie jennings
4 months ago
Just went there to drop someone there to pickup a car. In the interim of watching the staff; they seem like caring people. They made I was able to get out and turn around when I needed to leave.

  by homie
7 months ago
Had a terrible experience. First, I put my car in their shop originally because a friend of mine worked there and told me personally Jos� scams the insurance so I wouldn t have to pay deductible. I Put the car in shop November didn t get my car back til middle of January still with problems. The body work was good, can t complain. On the other hand, my windshield was not installed properly which causes a whistle sound once over 50mph , my back passenger window does not roll down, also the frame for window was still damaged. When I bought to Jose s attention he said they sent the wrong part for the window frame and he will call me when it arrives which he never did and LIED to the insurance saying he called me because he sent it back . Finally, he was able to fix window frame and was supposed to fix problem with window not rolling down and windshield. He lied to my insurance said he ordered the motor for window, which I don t think he did because even after he supposedly put it on still never rolled down and windshield still whistles as well. By this time it was already March 2023. I had already dropped my car off several times to be told he ordered the wrong part or the part was damaged. I was over it. I DO NOT RECOMMEND THIS SHOP. WHATSOEVER PLZ GO SOMEWHERE ELSE

  Tonio Lee
4 months ago
I was scammed. The heartache this shop caused me still doesn't sit right with me to this day. All I can do is pray for these people, forgive them and continue to move forward. God bless everyone involved.

  Neal Walton
a year ago
This place was recommended by a good friend of mine. I had an oil leak in my 2011 Chevy Suburban LT 1500. I called ahead and talked to Jose'. Very friendly, calm tone and was confident he could help me with my issue. Made an appointment on the spot with Jose'. Carlos then took care of me once I arrived. He explained in detail all that was needed and even recommended other items of concern. My vehicle was ready in the agreed upon time and no more leaks. Very trustworthy, honorable and friendly establishment. Thank you Jose' and Carlos!

  Tom Tran
a year ago
This is a specialty automotive repair shop specializes in repair and service transmission. However it also do all other services and maintenance on cars and trucks as well. The owner, Mr. Jose is very friendly and their rate is reasonable. I would recommend this facility.

  Donna Dugan
2 years ago
Had a run in with a yellow pole. They did a fantastic job on the paint repair. Matched perfectly. They cleaned the interior of our car also. Thank you Jose and all the employees at Capital Transmission. You guys went above and beyond our expectations.

  Sahaj Sharma
4 years ago
First and Foremost there customer service is nonexistent. I had been in an accident on September 1st in Maryland and I live in the state of Virginia. Of course I could have towed my car back to my state of residence but I thought to myself it wouldn't be worth risking towing from another state. So I decided to look for some few body shops in the area with descent star ratings. I came across Capital Transmission Inc, and oh my god this was the worst mistake I have ever made. My Mercedes Benz almost took close to a month to finish being repaired, and the worst part was I had received zero updates throughout the whole process. Jose is an absolute thief and a liar when it comes towards parts being ordered. My front bumper was not even OEM! Yet he tells me "It's from the factory sir". As a previous review had mentioned "They love to keep your car for as long as possible" which is 100% true. The decals they had put on my car didn't even match up with the OEM ones that were already on. Thankfully my insurance (Progressive) had all this under control so I didn't have to worry about Jose charging me additional for other stuff. I still had to take my vehicle to another body shop in my area which I fully trust and know for a fact that there work of quality is top notch, as well as there customer service. I had previously written a review for this body shop while my car was still being repaired, but Jose had called me and told me to delete the review as it was going to hurt his "business" and he had promised everything was going to be in "pre accident condition" which was the biggest lie I have ever heard. So I beg you all to stay AWAY! from this shop at all costs!

  lolitaboo75
6 years ago
If I could put a - minus this shop would get it! They absolutely do the bait and switch tactic. They verbally quote you on a price, then later tell you a totally different price. This shop, is horrible, please I beg you to stay FAR AWAY from this shop. The quality of work is a grade "D" and they had possession of my car a very long time. In the end, I paid for crappy work and still had to take my vehicle to another shop for repairs.

  Daisy Miller
a year ago
I love this place. The guys are honest, skilled and fast. I don't know about cars and they're great at explaining issues. Pricing is very fair.

  melissa butz
6 years ago
I want to thank Jose and his TEAM for the exceptional service!! I appreciate the customer service.....its good to know that my mechanic holds the contract for the PG Police force, WSSC... and many other county vehicles ... for I'm sure if you weren't competent nor creditable ( for there are so many out there) you wouldn't be the provider! That means allot to me...im excited about your new car care program :-) my car concierge... :-)

  Sachelle Cuffy
6 years ago
Attention!!!!!!! Please read!!! STAY AWAY FROM THIS MECHANIC SHOP!!! Unprofessional, terrible customer service and overall sloppy performance. Had my car in the shop for two weeks and still had to find another shop. Jose n his crew will trump unnecessary charges and hidden fees without informing you. Had one initial problem that turned out to be several due to incompetence. They are Not honest up front and will keep your Car as long as you allow them to. If you are in a desperate situation I still advise you to look somewhere else . I m a honest and reasonable individual so this post is not just because of my shitshow experience with them but also because I witnessed other customers at the time I was there experiencing the same crappy service I was getting ( overheard someone saying his car was in there shop for a whole month ) This company scams people n I reported them to BBB. AGAIN I ADVISE ALL TO TAKE FULL PRECAUTIONS WITH THIS PLACE. Hope this helps someonePs..... someone below rated them one star was correct about them..... they need a negative star not just one star rating!!!

  Gerald Martin
a year ago
Jose always do great work. He's been serving my cars over 10yrs. The best in the business

  jewel williams
4 years ago
They don't return phone calls, they don't tell you what is going on with you car, they change what is on the bill which continues to go up, after they tell you they are giving you a discount, they give you a loaner with lights on, like check engine, , they want you to pay on the bill before car is done.,they have had my car over a month, , they charge 1 hour of labor for replacement of the coil????, What else can I say, how can I get my car back and my Money? Can anyone help? Now 2 months for car they double my bill had to pay it to get car, wish I could post the video of the day

  Christa Cannaday
6 years ago
Jose and his team did a fantastic job on my transmission for my Cadillac DTS 08. The entire unit had to replaced and was done within 3 days. Everything went perfect. Thanx again!

  Mys Sevn
8 years ago
I have been pleased in the past with the service. However, I brought my car there because it was leaking coolant. I was told it wa sthe water pump. I had that replaced for $500. But apparently it was faulty from the beginning or was not installed properly because I wound up with the same problem and paying an additional $500 for the repair. The dealer is a lot of thing but at least I know I have a warranty there when it comes to repairs.

  Steven Paniagua
11 months ago
In my experience from 2011, they claimed to fix one thing but ended up breaking something else and then tried to charge me for their mistake. It's really frustrating and not worth the hassle. Save yourself the trouble and avoid this place at all costs. (2006 Mazda3)

  The Poor Life Of Edgar
a year ago
Professional and honest. Thank you Jose for all the work you have done to our cars over the years.Services: Transmission repair, BrakesServices: Transmission repair, Brakes

  Doug Bland
10 years ago
Thanks Jose and your guys for helping me out during a tuff time. I really appreciate the effort and consideration. Hard work and excellent customer service at great value is what will allow your business to continue to grow and thrive.

  J.R. Roseborough
5 years ago
Absolutely awful service rude and did not fix problem and did damage to my vehicle and on top of that could not give a break down of the work completed. Was definitely overcharged.

  Prestige Games
7 years ago
Got my 2012 Toyota Avalon transmission rebuilt, great people, and fair prices! highly recommend.thank you

  Denis Amaya
4 years ago
I took my car for some repairs and they broke something else when fixing one of the problems and expect me to pay for what they broke

  Dennis Miranda
a year ago
Excellent transmission and body services done by excellent people.

  Antoine Carter
5 months ago
Not professional and trustworthy

  Deysi Gonzalez
5 years ago
The service is excellent, super fast and friendly environment. I highly recommend it!

  Darrick Gilmore
3 years ago
Capital Transmission is the best. Thanks JoseGreat Service

  Andre Boulware
a year ago
Great service and hospitality

  Daniel cr
4 years ago
Great service

  Mark Arwashan
6 years ago
Good service

  Melvin Santiago
9 months ago
I do not recommend this workshop, they are liars. The owner of the workshop hires people with no experience. They give you a price in person, he changes the estimates and the workshop looks all messy, dangerous, they will scratch your car, be very careful.Este taller no se los rrecomiendo son unos mentirosos el due o del taller pone gente sin esperiensia te dan un presio ya en persona te canbia los estimados y el taller se mira todo de sordenado peligroso te rrayen el carro mucho cuidado

  luis godinez
4 years ago
Very good service and they even gave us a ride because I had to leave my car for a few hours. And the prices were reasonable, in reality I was satisfied with the service.Muy buen servicio y hasta ride nos dier�n porque tube que dejar mi carro por unas horas.y los precios fuer�n rasonables,en realised qued� satisfecho con el servicio.