Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hamid Ibrahimi
6 months ago
Very poor customer service! The service adviser at the front desk (I think his name was Dewel) was not responsive to my questions and was very rude. I walked out and went to Toyota Service Center in Rockville and received the best customer service. I ll never be back at the Toyota service center in Gaithersburg.

  Carol MJ
7 months ago
This is my first time at Fitzgerald Toyota Service. Paul is so kind and patient with my requests and question. The service is done well wirh reasonalble time. I and my husband is happy. High recommend.

  Lilian Jaco
9 months ago
Diana is a very sweet person. I had questions about my vehicle and while she did inform me that she will help me at her best knowledge, she answered all of my questions and I plan to service my vehicle soon! Shoutout to her!

  Nicson Lebrun
2 years ago
My 2010 Toyota Prius ll wouldn t start for months. Because of Covid 19 and since it s our second car and my wife works from home we weren t in any rush to repair it. Last week it was time to take care of that. We went to Fitzgerald Toyota for the first time. They were honest in their diagnosis and fair with their repairs cost. We own two Toyota s. We will definitely try them again when the need arises, hopefully not anytime soon!

  jamen scharnberg
3 years ago
Owned up to an honest mistake. Made it right immediately. Would recommend.

  Andres Cottin
3 years ago
Service was efficient and kindly completed.

  Hasan Habib
3 years ago
Good experience

  Steven Casley
6 years ago
Excellent service

  J Hao
a year ago
James works hard and is very patient. My English is very poor, so he explained it to me bit by bit. I am very grateful to him and hope that all of us Chinese people will come to him to repair our cars. Valuation. If Toyota has such employees, more people will come here to repair cars.James Toyota

  Luis Sanchez
2 years ago
The response is very unfair.Muy injustas la repuesta