Parts Authority

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ellen Rolfes
8 months ago
Great customer service. We went into the place not sure if they did retail sales but the guy at the counter helped us get what we needed quickly. They are exceptionally friendly.

  TwentyFiveSilverStar
5 years ago
Great prices, knowledgeable staff and customer service is always great. They do take care of wholesale along with walk in retail. So sometimes it can be a few minutes until I can order. But really I have waited for worse things. The prices are worth it and they'll even lower prices to make up for their phones ringing off the hook and having you wait a few extra minutes. Travis is excellent and knows what he's doing. Helps get you to the next available sales person and if your parts start to take longer than he feels appropriate he'll go back and get it himself. Nothing but the absolute best. Large inventory and professional staff. Beware this store gets hoppin in the morning so wait times should be expected to be a little longer but they'll get you setup in no time. And last if you are military you should only be coming here hands down the manager Kevin will give you a good military discount. Would most definitely recommend !!!

  Jose Gonzales
3 years ago
Excellent costumer service. I ordered shocks for my car yesterday and promised by Friday, I called today to check order status and to my surprise they had them already so when ahead and picked them up. That was lighting fast! Thanks!

  Wilfredo Ayala
9 months ago
Terrible costumer service. I was standing there for over 30 minutes waiting for them to sell me a radiator clamp.

  Le Than
6 years ago
Part Authority in Gaithersburg is a great place for your auto parts. The prices are inexpensive and the customer service is wonderful. I have met Chad , Travis and Die who are very friendly and nicely. I would refer everyone to this location for their own experience.

  Dave Eaton
3 years ago
They have the parts you need at the price you can afford. Talk to Chad he's the best!!

  J Hatfield
6 years ago
Busy store that services wholesale and retail customers. Knowledgeable staff, large inventory and great prices.

  Mellow First
6 years ago
Great custumer service and the prices are gud . I loved it .

  Mr. Toad
6 years ago
Busy place yet gave excellent service.

  Ade Adeyemi
5 years ago
Excellent and easy to locate, by the way better price

  Peter Demin
6 years ago
Staff is busy on the phone, picking up order takes eternity.

  T Kelly
3 years ago
Very nice people and had what i needed

  Angie Padilla
5 years ago
Always great customer service

  Birendra Joshi
5 years ago
Good response on call....

  Sinthia Contreras
5 years ago
Exelent

  Otunba Dinana
6 years ago
Nice place