Fitzgerald Subaru Service Gaithersburg

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daimon Dusk
a year ago
They're professional, knowledgeable, and very helpful. For a simple oil change, you'll have to wait at least 60-90 minutes at the minimum, but I think that's pretty typical for service at any dealership. While you wait, there's free soda, free coffee, and free wifi. There used to be snacks before COVID started, but that's probably not coming back. Overall a solid place for service.

  Cl�ment de la Fontaine
9 months ago
I once scheduled a service appointment for a Chrysler with a check engine light. When dropping the car, the staff told me they won't service it because it was not a Subaru. An arrogant manager showed up and said they don't have the parts. Nobody ever questioned how I could have been given an appointment in the first place...All in all learnt they service other cars but only for usual service such as tire rotation, oil change, etc.

  Nathaniel Kelly
8 months ago
I have had both my Outbacks serviced here. It's a dealership so prices reflect that. High quality service, genuine parts, they keep my car running well.

  Oscar Monge
a year ago
I really don t know what happened to this place, they used to provide great service but not anymore. I took my 2020 Legacy for service, I picked up the car a few hours later and I quickly noticed that something quite right; the vehicle felt very bouncy, so I decided to check the tire pressure via dashboard and yes tires were over inflated, the Legacy requires 33 psi front and 32 psi rear well the front tires were at 44 psi and the rear ones at 42. There were also several water spots all over the car, took me hours to get those out using a buffer; it looks like they had the intension to wash the car, but they didn t or they just forgot to dry it off. The overinflated tires issue is quite concerning and very dangerous to a point. Time to take my business elsewhere.Services: Tire rotations, Oil change

  rartyblart
2 years ago
I visited Fitzgerald Subaru's Service department for regular maintenance (oil change/filters/tire rotation) for our Crosstrek. They have a great team of folks ready to help, and they handled the maintenance in even less time than they estimated, which is always nice! They even ran our vehicle through their light carwash for a fresh look.I also appreciate that their waiting room is pretty spacious with comfy chairs. As someone waiting on site for the service, this is a huge plus!Service: General repairs & maintenance

  Wendy Whitaker
3 years ago
Maria was the nicest car service agent I think I've ever had. Friendly, easy to reach, explains everything clearly and my car was done a day early.

  Little gold bean Z
a year ago
Friendly staff, clean environment.

  Ileana Paredes
2 years ago
Kind folks, quick service.

  Daniel Tyler
2 years ago
Bless

  biuma yvonne malu-malu
3 years ago
Good service.