Elite Auto Brokers
4.6 (207)
8042 Cessna Ave, Gaithersburg, MD 20879
(301) 330-2323
eliteautobrokers.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robin Wiener
3 months ago
We had a wonderful experience at Elite Auto. Jarrett was fantastic. He was very professional. He is very knowledgeable about all of the cars. He was never pushy! I would highly recommend Elite and ask for Jarrett, you will not be disappointed. We ended up buying two cars!! Easy process and great service. It feels like a family there.
Noor Khan
2 weeks ago
Super friendly staff and a smooth car buying experience, highly recommend for used luxury cars. I called an hour before coming in for an appointment with Jarrett. Though, he was busy with another client, between him, his manager John, and Liat, their team gave us a positive, efficient and easy experience. The car I saw online was in pristine condition in person (they also sent over 70 photos of the car via email prior which is very helpful). We were in an out in a little over an hour and I love my new car!
Andrew Kim
5 days ago
Today we had an amazing experience at Elite Auto Brokers. Matt was a very kind and friendly salesman, who made the process of purchasing our new BMW a breeze! If you want to save a fortune on a luxury vehicle without sacrificing quality and cleanliness, highly recommend Elite Auto Brokers.
marcus sciadini
4 days ago
Tremendous selection of low mileage, high end vehicles in great condition at fair prices. Most importantly, none of the sleazy, high pressure sales tactics and opaque pricing encountered at most car dealerships. Jarrett and Liat were awesome to work with and made the entire process smooth and painless. Highly recommend if you re in the market for a pre-owned vehicle!
Ronnie Garrett
3 weeks ago
Great establishment, it was definitely a pleasure doing business with Elite Auto Brokers, and I will be recommending all those I know that are looking for a luxury vehicle. I must give thanks to our salesman, Jarrett, truly a professional, friendly, and gets the business done.Thank you Jarrett, and everyone at Elite Auto Brokers for helping a dream come true.Mr & Mrs. Garrett
Jen Young
a month ago
I reached out to Bob in January about a car I had been looking at. He was great and gave me all the information I needed. There were some scheduling conflicts on my end and it was weeks before I was able to go and test drive the car. He stayed in contact but was understanding and not pushy in the least bit. When I finally made it to Elite he was there to welcome me. I test drove two vehicles and ultimately decided to go with my first pick. The transaction was seamless. From getting my trade appraisal done, purchasing the new and the financing. Everyone there was very welcoming and helpful. I will certainly be a repeat customer. They have a vast inventory and the cars are immaculate. Thanks for everything!
Edwin Mejia
a month ago
My experience went good for the most part. The sale was a little complicated due to my trade in. At the end of the process everything went well. I would definitely recommend Elite to others. Love my new car.
Morteza Peiravi
2 weeks ago
We purchased our car from this dealership. They carry a wide selection of luxury cars. Staff was very friendly and knowledgable. Bob helped us with the process and was extremely responsive. He patiently helped us find what we were looking for and ensured that the process went easily and smoothly.
Adam Kaplan
a month ago
An AMAZING, AWESOME AND EASY experience. I just purchased a new vehicle from Elite Auto and from beginning to end, it was perfect. With the help of Jarrett & Matt (Both in sales) and Liat (finance) my purchase was flawless. Anyone who is reading this please purchase from Elite Auto - their customer service is extraordinary! BTW - this is my second vehicle I have purchased from them and last year I sold them one.as well - Adam K**I have never written an online review for anything before, but this time I had to!!
Charles Thompson III
2 months ago
Superb buying experience! I've purchased more than my fair share of high-end cars, from big-name dealers and boutique shops, Elite stands alongside the best. I started working with Bob, who later brought John in to finish the deal. The entire process was smooth as silk. Both were knowledgeable and easy to do business with. They carry an air of casual professionalism. No games, no pressure, no nonsense. I walked away with the exact car I wanted, and a deal that satisfied both sides. Do yourself a favor, and check out Elite Auto Brokers when shopping for your next luxury auto.
Alexey Peiganovich
a year ago
Good day, guys I m even not sure what to start with 1 - amazing family run business with absolutely full attention to customers!!! That s really rare nowadays for businesses to care!2 - They really take care of the cars they sell !!! You ll come for a car - it will be washed, clean inside and ready for you to go !!! Loved it !!!3 - Owner is Doing amazing job with finding BEST DEALS IN US MARKET !!! I did buy car like that from them - it was literally the best price in US !!!4 - The whole hustle with paperwork - you can leave it for them and just walk around their amazing dream garage and maybe set up a new goal for yourself 5 - Their mechanics are as amazing as sales guys - just super friendly, not pushy and just happy to help and maybe recommend something if you will ask !!! Clear for me - they all work for one goal: make customer happy !!!I appreciate all the work that was done for me and all the recommendations!!! I did get my dream car and it was so far the best experience I ever did have with any dealership!!!Thank you, Elite Auto Brokers !!!You got a customer for life
Jacob Marker
2 months ago
I bought a 2022 BMW x5 m50i here and had a great experience. Huge thanks to Robert Maxwell, Liat and Jarod for the great experience!
jjslearning
a month ago
Bought my car a few months back. First time buying a car sight unseen. BEST EXPERIENCE. Car arrived in pristine condition, better than What I had expected. Great inventory.My sales representative Matt was awesome. So patient with me not pushy at all!!! Was very attentive and never left me hanging. Good guy.The business manager Liat was so great to work with. In past car purchases I had bad experiences with the finance people. She made the process seem a lot less scary. Liat knew everything top to bottom. Extremely knowledgable. She is honest and answered all of my questions. She is also hilarious. I have never worked with someone in finance that made me laugh so darn much.Amazing experience. Do not walk to Elite Auto Brokers. RUN to Elite Auto Brokers.
Sandra Rome
a month ago
It was a pleasure working with Mr Robert Maxwell at Elite Brokers. He was very patient with us as we were not sure at the time what car we wanted. He explained the differences in options available for each vehicle we were interested in. The other staff members were pleasant as well.
Volodymyr Tkachenko
8 months ago
Elite Auto Brokers left a positive overall impression, characterized by their selection of cars, which exemplified refined taste and quality. The buying experience was notably satisfying, garnering a solid rating of 8 out of 10.However, within a week following the purchase, I encountered an unforeseen issue with the car a low coolant message prompted my attention, and upon inspection, it became evident that the coolant levels were significantly depleted. As a temporary remedy, I replenished the coolant; nevertheless, this revealed an underlying concern, as the car exhibited a coolant leak, necessitating a visit to Audi Service for resolution.During the service appointment, additional complications came to light, including an oil leak and an issue with CV joint causing clicking sound. Fortunately, the vehicle was still under warranty, sparing me from incurring any repair costs. Nonetheless, this situation raises legitimate inquiries regarding the adequacy of the pre-sale inspection process conducted by Elite Auto Brokers. Ensuring a comprehensive and thorough inspection of vehicles before they are sold would have likely prevented these issues from arising post-purchase.In conclusion, while the initial buying experience at Elite Auto Brokers was commendable, the subsequent discovery of these mechanical challenges does prompt a sense of concern about the diligence applied in assessing the car's condition before being made available for sale. Clarity in the inspection and maintenance practices of the dealership would be instrumental in further bolstering customer confidence and satisfaction in their services.
Beto Urrutia
2 months ago
Matt Singer was super professional from start to finish. Got me into my new to me car with ease. Was probably the quickest and smoothest car buying experience I ve ever had. They have tons of inventory for any kind of car you would dream of.
Laura Rogers
3 weeks ago
If only zero stars were an option. Purchased a 2016 VW in 2/2023 from Elite Auto Brokers for $14,000. The vehicle has had three major repairs (in excess of $6,000), the first of which was shortly after purchase. The repairs include replacing the intake manifold, spark plugs, battery (twice) and fuel injectors. We were told by VW that the fuel injectors are never a normal wear & tear issue, at which point we contacted our salesman, Bob. We called Bob for a week and each time he assured us that the manager would return our calls. Needless to say, he did not. As other reviewers have suggested, we are suspicious that there was major damage to this car that was not revealed to us. Furthermore, it is unclear whether Elite is incompetent (unable to identify major mechanical issues) or deceptive (knew it had issues but sold it anyway). Perhaps a little bit of both. BUYER BEWARE and steer clear of Elite Auto Brokers. I will also be reporting this dealership to the Better Business Bureau.My response:The purpose of my review is to warn other potential used car buyers of the financial nightmare we ve been through since purchasing a car from you. I don t want to go back and forth, but I must briefly address your response:-We didn t buy a warranty: Correct, huge mistake, we were already at our max purchasing price for our daughter s first car.-87k miles, correct. We ve owned several cars well beyond 100k miles that didn t have a fraction of the issues this car has had (including a 2013 VW with 120k miles that we still own- zero issues other than normal wear/tear). So to claim that buying a car from you with high miles somehow justifies paying half its purchase price in repairs within 12 months is unreasonable. The car we were sold was a lemon. Clean Carfax, passed inspection yet one major issue after the next.-As I previously stated, the first major repair was less than 2 months after purchase and has continued ever since. Had the issues not begun for a year after purchase I would agree with you about the dealer having no responsibility. But they didn t.- As far as offering us reduced parts/vendors, that is completely false. No dialogue about coming to a reasonable solution occurred because we re still waiting for you to return our call.
Marcus Commodore
4 days ago
Elite Auto Brokers (no hassle and best prices) and Sales Rep. Mr. John Treat provide excellent service from test drive to financing. I highly recommend EAB!
Wayne Thompson
a month ago
Loving my new BMW. Just want to say thanks to Matt for making my experience purchasing my first BMW a great one. I'll be back when my wife is ready to upgrade. Thanks again!
Nanny's Knots
4 months ago
My husband bought a car from EAB on Monday and had such a great experience that we went back on Wednesday and bought one for me. Our salesman, Jarrett, was efficient and knowledgeable. Liat, in finance, was a pleasure to work with as well. The entire process was quick and easy.
Patricia Blake
6 months ago
This was the best experience I ever had purchasing a vehicle. The entire staff was so professional and courteous. They assisted me prior to coming to their location and I was in and out within one hour. I sold cars in the past and never have I seen an organization with so much integrity and grace. My salesperson Matt and the finance manager assisted me with the utmost respect and kindness. Thank you Elite Brokers for everything
Dr RJ Rehman
2 months ago
Wowsers what a great experience!!! No pushy tactics...no horrible acting to oversell...didn't down talk a competitive dealer that gave us an offer on a simlar vehicle. Simply put...felt like being at a friend's garage and just chatting it up about the best car to drive home!! Truly such a great experience. Bob....my dude you are the difference!! Thanks and shotout to Liat for shooting it straight!!! ju
Angee Croxon
3 months ago
Elite Auto Broker was the most wonderful place to buy my car! They were so helpful, patient and kind, and soo NOT pushy at all. I would recommend them to everybody and when I am in need a new car I m going to go to Elite Auto Broker from now on!
Paing Moe Htet
3 weeks ago
Very Nice experience buying my car bmw 3 series at EAB. Stuffs are very friendly and Fast service. If you want to buy High brand Car, Highly recommended.
Ashley Shanell
a month ago
Great selection of different price ranges. Only look when you re ready cause they are flying off the lot. I love my car. Jarrett P. was great!Thank you guys!!!
L H
2 years ago
I called to confirm if Red Mercedes-Benz A 220 2019 was still available before we made a trip because we live an hour and a half away from there. Fred, the sale rep, answered my call nicely and confirmed the Red Mercedes-Benz A 220 2019 was still available. We arrived next day which was on the last day of 2021 to see the Mercedes, was store in garage safety, and the color.. amazing the cherry red which was 99% exactly the same as shiny as what we saw in online. So cleaned, no damage noted inside or outside. Seems they really care about their cars and buyers, also willing to answer all questions appropriately. We made decisions less than an hour and everything went smoothly. I loved so so much driving with my beautiful Mercedes and highly recommend them to anyone looking to purchase a vehicle.Thank you to Fred!
Morgan Fahey
a month ago
I m livid, first I get a salesmen (Matt) who is arrogant, condescending and disrespectful, then I get one who had me run a hard credit check on a vehicle that had sold the day before. DO NOT FALL INTO THIS SCAM! This dealership is a joke.
James Edwards
2 months ago
Had a great experience. Bob was excellent....knew the details of the car I was interested in. The best thing I liked...no pressure to purchase. Great customer service from all!
E C
6 months ago
Great experience purchasing a great vehicle at a great price! Many thanks to Nick and Liat for being awesome! Their excellent care and attention was much appreciated. The facility was very nice as well.
robert barnes
a month ago
I hv purchased two vehicles from Elite AutoBroker and please with the service, product and flexibility during process. Give EAB a chance, you won t regret it!