Bay Area Tire and Service Centers
4.9 (251)
7979 Muncaster Mill Rd, Gaithersburg, MD 20877
(301) 975-0024
bayareatiremd.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Doug Hase
5 days ago
Several weeks ago, my daughter's car started losing oil. We took it in and Bay Area started troubleshooting the problem. They went through all the recommended protocol for the problem but nothing worked. When I determined the problem hadn't been corrected, I contacted them and they told me to bring it back, twice! No hassles, no excuses, they just said they'd keep looking. They never recommended a lot of expensive work that might fix the problem.After they'd exhausted all the possible causes, they kept digging. They found old technical bulletins that described the problem and that my daughter's car had an old recall for the issue. Using that information, we can make a decision as to a further course of action.I can't say enough about these guys!
Michael Arias
3 months ago
Dave, Rick and the whole Bay Area Auto team is awesome. My wife and I take our cars there and they do quick awesome work and our cars have been running awesome thanks to them. Don t hesitate to stop in for any auto needs. Keep up the awesome job
Paul Shank
3 months ago
Bay Area Tire was able to locate the OEM tires for my vehicle and matched the best prices I could find. They did a great job mounting and balancing my new tires - greatly improved ride. Plus the did a 4-wheel alignment using their $100,000 equipment. Lastly, I liked their base warranty so much I opted for the warranty plus option. Better coverage than my own auto insurance coverage. I recommend Bay Area Tire.
Dani Dillon
3 months ago
Amazing - great communication and timely service. They re upfront and don t try to nickel and dime you. Rick was very helpful and kept me informed during the process. Happy they are down the street from me for auto work!
Jessica Mills
4 months ago
Rick was great to work with from start to finish with getting me new tires! He found the best deal and called me a car so I didn t have to wait around while they changed them out. Super helpful with a friendly atmosphere. I will be back to Bay Area Tire for future services!
Niyokee Brunner
3 months ago
Great service. Took my Volkswagen and the guys were friendly, fast, and affordable. They even helped me out with an unrelated tire issue. I got Rick, and he was awesome. Couldn t have asked for a better experience!
Akash Patel
3 months ago
Needed to get my tires replaced and do the alignment as well, and the staff were really great, friendly, and responsive! Doug (the manager) was excellent to work with and I'll definitely be back for any future tire needs.
Terry O
5 months ago
The staff at Bay Tire are top notch. They are knowledgeable about my vehicle and are always helpful and courteous. They only tell me about what I need at that service and don t try to needlessly up sell me on things I don t need. They are prompt and deliver the vehicle clean and on time.Service: Steering & suspension repairService: Steering & suspension repair
Nicholas Tedesco
3 weeks ago
Rick and the guys at Bay Area, Gaithersburg provide quality auto care at convenient time. They only advocate for the service you need, and don't push you to spend on what you don't need. They also stand behind their work. They have replaced batteries, alternators, and suspension components that have failed before end of life. They frequently diagnose issues with my vehicles. This is a group I trust with my family's cars.
Aaron Reynold
3 months ago
Excellent and very thorough! I had 4 brand new tires installed all for an EV. Rick & Michael were very professional and courteous. Highly recommend this place!
Kena Rife
a month ago
The service was great. The communication was great throughout the whole process. Adam was extremely helpful. I will definitely return for other services!
A. Vincent Gredone III
3 months ago
Had new tires installed a couple weeks ago and already found a nail. I purchased the tire protection package when I had them installed so I went back To Bay Area Tire and they took my vehicle in to the shop and fixed it immediately. This was late Friday afternoon on the Friday before Christmas. Couldn't ask for friendlier or nicer people. Highest recommendation that I can give!
Jebakumar Benjamin
2 months ago
Took the vehicle mazda cx9 for rear axle seal replacement. They showed place and mentioned no immediate action needed. Also quoted very less price for other repairs. Would recommend them
Kristi Snyder
4 months ago
Excellent customer service, they go above and beyond with the little things. Like complimentary Uber service if you re within a few miles and changing my very dead car key battery for me without even asking. All my family that live in the area go here exclusively and I will continue too.
Sandra Rouse
2 months ago
Bay Area Tire gave me honest, service last week. The people there are upfront and honest. Will continue to patronize this business. Thanks Bay Area Tire and Service Center.
Stephanie Bloom
4 weeks ago
I've come here a few times for an oil change and a few other services. It's always done quickly, everyone I have interacted with is nice, and I have yet to have an issue.
peter ciecwierz
a month ago
They're very friendly and professional.They did great job.I will recommend to all my friends.
Jiaxin Li
4 months ago
The store is clean and well organized. The front desk person was nice. The schedule was flexible. The price was reasonable.
Nolan Walker
a month ago
Very good service, very good communication, oil change was done within an hour, will be going back again.
Joseph Zarrelli
10 months ago
I ve been using Bay Area Tire & Service Center since they have opened up. It s run by a great group of guys who are all super friendly. The mechanics, Jake especially, take their time and are diligent which I appreciate. The front desk/management crew are also super helpful when going over pricing and any concerns you have. I have 2 mechanic shops within 5 min of where I live, but I go out of my way to get serviced by Bay Area because they are the most reliable mechanic shop I ve been to.Services: Steering & suspension repair, General repairs, Auto maintenance, Auto brake replacement
Mike Lievano
6 months ago
Rick and Doug are very professional and always go the extra mile for their customers. And the turnaround time on a project is faster than any dealership I ve been to. I d recommend their shop to anyone.Service: General repairs & maintenanceService: General repairs & maintenance
Mike Witmer
a week ago
I always know I will get an honest and fair repair quote when dealing with Rick and the guys at Bay Area.
swisemanyt
4 months ago
They changed motor oil and replaced the worn out windshield wipers on our two Nissan Cars (Sedan and SUV) on the same day without any delays. They did excellent job.
Mirna Rivas
4 months ago
They were nice, quick, good prices, and even had free Lyft rides which made it convenient.
Bruce Gardner
a week ago
Great service. Informative, quick turnaround, and reasonably priced.
J. Julian Lewis
5 months ago
Needed to get a tire patched on my Tesla Doug is the man! Personable, and an expert with whatever is needed tire-wise. Thank you Bay Are Tire and Service Center of Gaithersburg!Service: TiresService: Tires
Shafiq Khan
5 months ago
Doug and his team were outstanding! Their positive attitude, courtesy, care, attention to detail and service delivery were exemplary. More organizations should follow their example.I would return to them in a heartbeat!Thank you Bay Area Tyres.Service: Tires
Lynn
11 months ago
From the first day of making the appointment with Tony which was very pleasant and helpful, to dropping off the car and getting great information from Doug to picking up my car and getting even more information from Doug. Doug even went further telling me what needs to be done by the dealership so that I didn't have to pay. Doug found out that there was a recall on my car and I had no idea. He explained what I needed to do.I highly recommend Bay area for your car service. Thanks a Million to all the guys that helped with the work on my car.Service: Air conditioning
Jaures Chouloute
a year ago
After getting quoted an absurd amount at the dealership, I was able to get in touch with Rick, who was professional and pleasant on the phone, confirmed they could do the job way faster and of course at a better price point. I called in on a Friday and everything was done on Saturday before close of business. Definitely recommend reaching out to them and they will take care of you and your car. This was my second time here and certainly will not be my last. Services: Tire rotations, Wheel alignment
Ken Yamamoto
a year ago
Very thoughtful, friendly, and knowledgeable staff. Price is fair and aftercare is great. Free rotations for the life of tires, service reminders, and a free Lyft service instead of waiting (I'm sure a distance limit exists so be realistic and don't be unreasonable). The ride service was a great perk.Services: Tires, Tire rotations, Wheel alignmentServices: Tires, Tire rotations, Wheel alignment