Churchill Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dottie Scherer
5 days ago
It was a pleasure doing business with Churchill Auto Care. They made arrangements to pick my car up and return it when done. The maintenance was performed quickly and at a great price. Have recommended them to family and will definitely bring my car back!! Thanks again!

  Benjamin Zampino
a month ago
Churchill Auto Care is a great place I need an inspection done and they were able to take me the same day and got me in and out pretty quickly. They have a wonderful staff who is very easy to talk to and work with. I felt like I was treated with respect and was not pushed to buy anything else. I will definitely come back here in the future!

  lvincent42
2 weeks ago
Lobby and shop were amazingly clean, comfortable place to wait while service was done, staff was helpful and informative. And if you have to kill time you can go outside and watch the planes come and go. Highly recommended!

  Ben Whitting
a month ago
Recently I took my truck here. I had first tried to go through another shop with warranty and kept getting nickled and dimed for everything.I then found out that Churchill was a warranty servicer. Took my truck to Churchill and it was a world of a difference . They were so transparent and helpful . The quote sent to me had videos showing the issues . The quote also had every single thing broken down line by line. I was just supposed to get a new front end differential but brandy went at the warranty company and ended getting me - struts , shocks and engine mounts on top of itYour also able to text into the shop for updates and you will ALWAYS get a response within 30 min usually.These guys and girls are A grade and worth 10 stars . They will doing everything to family and my vehicles from here out

  Aaron Moreno
3 months ago
One if not the best auto repair shop here in Frederick. Customer service is like no other, especially to Brian who was MORE than helpful along the process of repairing my vehicle. This shop genuinely cares about their customers and the work they do is a great display of that. I recommended anyone and anybody to visit Churchill Auto Care for all their vehicle repair needs.

  Sun Rock Entertainment
8 months ago
My second time servicing my car in this location and I like it. First was my 4 runner and weeks later brought my camry. The atmosphere is quiet and peaceful. They don't try to oversell you things you don't need. They are straight to the point and do exactly what you want on your vehicle. They might recommend some things that needs service and the decision is entirely yours to make. professionals. Their waiting area is superb. Very comfortable couches along with coffee cookie breakfast . The bathroom is clean and spacious.

  Mike Parlon
2 years ago
Very detailed auto shop very clean gives you full inspection with explanation and photos which i have never seen an auto shop do that. Ollie the office dog super friendly be careful when you pet him he'll lean into you and he's muscular heavy dog but super nice. I'm taking my car back there for any maintenance work excellent place. And they have snacks

  Devan Butz
a year ago
WOW! 5 stars is not enough for this review. I just moved to the area and have been looking for a place to service my car. It is not often discussed, but finding a good and reliable place to take your car in is extremely important, and has been a big concern for me. My visit today has surpassed all of my expectations and I can confidently say that I will be a returning customer. The service was fantastic, the atmosphere was great, and the price was extremely reasonable. Thank you Churchill Auto Care and your amazing team!Service: Oil change

  Aaron Hughes
a year ago
I have not had a better experience, at an auto center. They are friendly and very thorough. Comfortable waiting area, though a bit small. The bathrooms are clean. There are even free snacks and beverages. Kenny was great! He followed up with me via email to discuss the necessary repairs my vehicle is in need of. The prices are very reasonable. I think I found my preferred auto center. No more looking.

  Brandy Salizzoni-Asay
a year ago
I've been taking my vehicles to Churchill Auto Care for 5 years. They have always been honest with recommendations and up front about expectations. They warranty their work and repairs made were perfect. I would 100% recommend them to anybody!

  Jennifer Wyatt
a year ago
Kenny, Brandy and Bryan were all very helpful and knowledgeable about the issues I was having with my car. Customer service was the best that I have ever gotten from an auto repair shop. They helped me with everything from the warranty info down to my rental car. I will definitely use them again.Services: Transmission, Auto engine diagnostic, Auto brake repair, Transmission replacement, Brakes, Auto brake replacementServices: Transmission, Auto engine diagnostic, Auto brake repair, Transmission replacement, Brakes, Auto brake replacement

  Joseph kinem
a year ago
Broke down out of state. As it is always difficult to find a mechanic you can trust I was very stressed as I knew nothing of the area. Towed my truck here after we called and they let us know they would diagnose it the next day because I was on a time crunch. Both our tow service and Uber driver also sung their praises. Assuring us they were one of the best in the area without us prompting.They were professional and beyond accommodating. Even allowing my truck to stay on the lot a few extra days while I arranged to have it transported back to home. If you re out of town and have car problems use Churchill auto. Professional, honest, fair, and will go out of there way to accommodate as they are able. Was beyond lucky to have found them don t look anywhere else especially if you are traveling.Service: Auto engine diagnostic

  Brian Sumerwell
3 years ago
This was the first time that I brought my car to Churchill Auto Repair for repair. My insurance company State Farm recommended their services. Churchill Auto Repair replaced several very important parts, changed the oil, changed the transmission fluid, and replaced the windshield wipers. In the end, I paid over $2,000.00 for all the repairs but I feel that Churchill s work was excellent the car appears to be much improved. Also, I felt that Brian, who I spoke with exclusively, was very articulate, detailed, and honest throughout my experience with Churchill. I recommend Churchill without any reservation.Services: Transmission, Tires, Steering & suspension repair, Wheel alignment, Brakes, Oil change

  alva giles
4 months ago
Wonderful experience, very honest and caring staff. I will be sending all my friends, family and customers to them in the future.

  Jason Topper
2 years ago
Finding a mechanic you can trust is really important. Feel confident that you can trust the team at Churchill Auto Care to do quality work that your vehicle needs. Not extra work to run up your bill. They have worked on 3 of our family vehicles and they do a great job. Good family owned business.Services: Tires, Oil changeServices: Tires, Oil change

  Team Harmeet
a year ago
Super Honest, Extremely Detail oriented, Fair Price, Friendly, generous, great teamwork, customer caring. God Bless this team as it's tough to find honest Auto repair shops these days. If you happen to be In Fredrick, Ijamsville, New Market Area, Avoid seeing the auto repair Specially Dynamic Automotive, and Give Churchill Auto a try.Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Engine repairServices: Air & cabin filter replacement, Tires, Auto engine diagnostic, Engine repair

  Brandie Brewer
2 years ago
I called Churchill Auto Care to have my car looked at when it started acting funny on the highway with no indicator lights on, the soonest they could get me in was 4 days later - it started on Monday, my appointment was made for Friday. The next day, Tuesday, my check engine light came on and I was not comfortable driving it daily, so I dropped it off and had to get a rental. I was expecting to have my rental for the week, and was totally shocked when I received a message Wednesday afternoon with the details of what was going on with my car and what was needed to fix it. That Thursday, my car was completely fixed and ready for me by the end of the day. They truly did everything they could for me so that I could get my car back sooner, and I never even expected it of them. They went above and beyond! I would highly recommend this place and will continue to use it myself!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair

  John C. Lim
2 years ago
Matthew and David provided top notch service for my vehicle. My vehicle required 40K miles maintenance. They took time to do the job right. I was truly impressed with the quality of service I received. I will take my car back to Churchill Auto Care knowing they will take care of your vehicle as if it was their own. I recommend Churchill Auto Care without any reservation.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  candidly john
2 years ago
While driving on the road, my car s transmission went out. I had it towed to Churchill and that was the BEST decision I made. Laurel and Kaily were super helpful and communicative, walking me through the process and offering great options for how to get my car up and running again. I m super grateful for the work Churchill did on my car, and would definitely recommend that anyone take their car to Churchill for any kind of maintenance.Services: Transmission, General repairs & maintenance

  Healing Touch Chiropractic
4 years ago
The service received at Churchill Auto Care was top-notch. They picked up my car and assessed it properly, then they gave me a fair price on parts and labor. The part came in a little bit late which was not their fault and they even dropped it right back off as soon the car was done. The car runs much smoother now and doesn't make the noises that it was before. I don't think it gets any better than this for quality auto care.

  Sree Naresh Koneru
7 years ago
Outstanding customer service and fair prices! At not a single point was I hassled to buy extra services. The team was very friendly and courteous. When they were diagnosing my BMW for an issue, they believed the problem would be fixed in a day but the car had to stay over for a few days. They assumed responsibility for that and even paid for my car rental! Very knowledgeable staff, highly recommended in the Frederick area.

  Tom Briggs
6 months ago
The owners are super nice people. They clearly take great pride in what they do, and it shows. I'll go back for sure!

  Melanie Goggin
4 years ago
The staff and mechanics at Churchill are amazing! I brought my car in for an oil change and some concerns I had with the brakes. They discovered the right front caliper was sticking and the rear brakes were completely worn out. When the brake hose wasn't available until the next day, rather than have me come back, they set me up with a rental car which they paid for. They do excellent work, they're reasonably priced, they're honest, and they're some of the kindest and caring people you'll ever meet. I recommend them to everyone!

  jessica gortz
6 years ago
First off I am not one to write reviews but I want everyone to know how awesome this business is. I have used Churchill before and they always do an outstanding job but this time they went above and beyond for my family. My daughter came home for a quick visit from NC, she started to have car issues the day before she had to leave. I called Churchill and told them what was going on and that I needed all the work done that day because she needed to leave by 5pm. I probably talked to them like 5 times trying to get quotes and just figuring out everything we needed to do. Brian & Dave had lots of patience with me and knew I was very concerned about getting my daughter home on time & safe. Not only did they quote me fantastic prices but was able to get all the work done (which was a significant amount of items) and them some in the required time I was requesting on top of all the other appointments and work they had that day. Churchill will always be my mechanic and I will never go to another in Frederick. Not only are they good at their job but they are passionate, caring, understanding, honest and truly care about their customers. I am very much a family person and my family is everything to me. That day they showed me that they cared just as much about my daughter and her safety as I did. This means the world to me and I can t thank them enough for going out of their way to ensure my daughter s car was in order in such a short time for her to get home to NC safe and on time. If you need anything done on your vehicles, please take them here, you will not be disappointed. Best mechanic I have ever had and in Frederick! Thank you again!

  Maura
2 years ago
They are a very nice shop and they do good work! I had my car taken there through my warranty company and they fixed extra stuff that I wasn't aware of that was still covered underneath my warranty that was about to expire. But paying for it out-of-pocket is a little different. They seem to be a little overpriced for me I refer them to my mother she also did like their work but agreed that their prices were a little high other than that they were very nice and professional but overpriced for my taste If the prices were a little bit more reasonable the place would be the perfect place to go!Services: A/C installation & repair, Air conditioning, Oil change

  Reggie Moore
2 years ago
Finding a decent, honest auto care place can be very stressful. I found one with Churchill Auto Care. I recommend Churchill because of their excellent and professional customer service (Kaily, Laurel, and Steph), expertise on solving my vehicle issues (Matt), and navigating through the extended warranty process (Laurel). I was originally debating on selling my vehicle but decided not to after taking it to Churchill for service. Churchill is now my first choice for auto service.

  Mark Parchment
4 years ago
Honest and friendly service. Can't beat a quality local business.Update: Now been taking my car to these friendly folks for 2 years, and I can only recommend them more. Super responsive, personalized, quality, honest service. My car is in good hands, and I couldn't be happier to trust it to them.

  Its Dedee!!
8 years ago
I went to get four new tires. I must say the service there is AMAZING! I normally hate going to dealers or repair shops, but Churchill Auto care gave hope! My friend recommended them, at first nervous but my tech walked me through the process gave me a range of prices and what he recommended. I asked him to imagine it was his car and he had to pay for the service lol. I love their honesty and fairness. Although, I live almost an hour away I will with no doubt return for any major work my car needs. They also sent me a really nice and personal hallmark card (hand written) thanking me for my business.

  Hector Chicas
6 years ago
I bought a used car recently and had Churchill Automotive do what they call a pre-purchase inspection. I did it after buying the car due to logistics but I was glad I did because they found out the car was in pretty good condition except for some routine maintenance and that gave me piece of mind. I had the work done, they did it all in one day and the prices were pretty reasonable too. I got a FREE RIDE to and from WORK. That's a $20 dollar value right there at least. Excellent service all around. 10/10 recommend.

  Abbie Haws
5 years ago
Scheduled my appt right online, very easy. I was looking for a second opinion from the dealer, because I wasn t feeling confident by what I was told. I decided to use Churchill auto care because of all the great reviews I was reading. These reviews were spot on. Very friendly and welcoming, explained everything they found with my car in great detail, I felt them to be very genuine and honest. They got the work done way sooner than they originally told me, which made me happy because I had to sit and wait on my car. I already made another appt for next weekend for the rest of the work needing done on my car, that is how confident I feel about using them.