All Phase Auto Repair
4.4 (89)
300 Eastern Blvd, Essex, MD 21221
(410) 687-5030
allphaseautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Burchette
2 weeks ago
This is one of the most honest shops that I've found over the years. Definitely give them a chance to let them show you first hand how good their workmanship truly is and the best part is if your having financial issues they can help by offering you a line of credit to get your repairs done and get them done right...
Chase Rock
4 months ago
Awesome experience during an unexpected break down. They were very nice from the start and completed the work under the time they expected. Highly recommend them if you're from the area or happen to break in their neighborhood.
Me
a day ago
Vehicle inspection was professional and thorough. Appointment was on time and completed in a timely fashion.
Delron Faison
a month ago
Great work done by all phase auto repair. Got me in and out in Great time.Service: General repairs & maintenanceService: General repairs & maintenance
Lynnette Shaw
5 months ago
I received excellent service. The customer service was awesome. The team at All Phase Auto Repair gets A+
Justin Safran
2 years ago
I recently brought a vehicle I purchased for a state inspection. The staff was very helpful and the prices here are more reasonable. They were able to get my car in and out quickly and they didn't try to sell me anything I didn't need like most shops in the area. Very honest and respectful people. 10/10 I will definitely be bringing my vehicles to All phase for any services needed in the future. Highly recommendService: Vehicle safety inspection
Jimmy
4 months ago
Upfront and honest and fast .Fair prices and they do excellent work .Great customer service would highly recommend
Isaias Ayala
a month ago
An excellent service. Terri was very kind and the mechanics are very professional.
Dave Rybczynski
8 months ago
Our cars are running much better these days, thanks to the folks at All Phase. Everyone is honest and straightforward and the work is done right. And they re all so nice!
Trina West
a year ago
Vehicle inspection was very quick and thorough. Repairs that were needed were made the same day. The customer service rep, Terri, was one of the friendliest people who s serviced me in quite some time. I would recommend this business to anyone.Services: General repairs & maintenance, Vehicle safety inspectionServices: General repairs & maintenance, Vehicle safety inspection
ken lee hensley
a year ago
This is the only place my work takes are vehicles and the only place I take my personal vehicle. I trust and stand by them. They are fast and efficient and the prices are more then fair with an excellent team. So what more could you ask for. And with Terry at the front desk with great customer service I give this place a 10 out of 10
Lauren B
6 years ago
My car wouldn't start and I was able to bring it in for a same-day inspection (per the recommendation of a friend). Terri at the front desk was extremely friendly, knowledgeable, and communicative throughout the whole process. The prices were fair, and I felt no pressure to do unnecessary repairs/maintenance on my car. I really like the vehicle summary they provided after the visit - it will be good for my records and even includes photos. I would definitely recommend All Phase to anyone who needs a mechanic!
Richard Shaughnessy
8 months ago
Very impressed with their quick and affordable work on getting me a new starter. They are also very easy to communicate with. Definitely recommend!!Service: Auto maintenanceService: Auto maintenance
Nicolaus Gephardt
a year ago
These guys are some of the best in the business. They may not be the cheapest guys in town but they are honest and they have the experience and know how to fix anything. And keep in mind you get what you pay forI work on cars professionally and when one of my friends needs help with something that I can't help them with I send them to Jerry and Dale.
Matthew Morch
8 months ago
Always a great experience at All Phase. They are great at communication, quick response, always willing to accommodate, and do quality work!Thanks All Phase team!Services: General repairs & maintenance, Auto maintenance, Oil change
Bill Bloom
2 years ago
My son is living in Rosedale going to college nearby and his car was having issues starting. We had the car towed to All Phase and upon arrival of the car we had non stop updates and detailed communication. The fixed all the issues with the car and offered reasonable prices. I highly recommend this repair shop.Service: General repairs & maintenanceService: General repairs & maintenance
Tammi Prysiazny
7 years ago
Great customer service, clean facility and reasonably priced. Used their services for a Maryland Inspection and needed some repairs. Work was completed in a timely manner and at a reasonable price. Will definitely use their services again. Everyone we dealt with was so nice and helpful. Will have to thank my neighbor as he recommended them.
Sarah Loeschke
8 years ago
I have terrible luck with cars which means I've had to have my car worked on many times. Unfortunately, I've never found a shop that I felt really good about...until now. From the very first phone call, Terry was incredibly helpful and made me feel 100% comfortable having my car towed there while I went to work even though I had never been there before. She called me at every step of the repairs to explain what they found, what their recommendations were, the cost and about how long it would take. When another unrelated issue was found during the road test, Terry called me again and explained all of it. In the end, the prices I was quoted over the phone were exactly correct and my car was done and ready for pickup exactly when I was told it would be. My car runs perfectly and feels amazing! All Phase Auto Repair will be my go to place for all of my car issues in the future! I truly can't say enough great things! Thank you All Phase!!
Jordan Kyler
a year ago
I brought in my Prius after having the catalytic converter stolen off of it the night prior. Everything about this place is A+, and I will only go to them moving forward for any and all repair needs. Very friendly folks, especially Terri!!Service: Electrical repairService: Electrical repair
Elaine Chim
7 years ago
Honest, timely, and professional.They let me schedule a same-day appointment on the Friday of the Independence Day weekend, when all the other auto shops would not let me in until the Tuesday after the holiday. The staff was friendly and honest. The work on the vehicle was done right within the time frame they stated. They also walked me through the recommended services without pressuring me to buy anything.Make sure to join the rewards program! They'll mail you coupons upon joining. They also give you points for completing surveys.
Krystal Leshock
5 years ago
Thank you All Phase! I've been coming here for years and every single time is a great experience. They are thorough, friendly reasonable and fast! I've never had to wait more than a day to get my car back, and they really take the time to try to explain everything to you.
Adam McComas
4 years ago
I had made a horrible mistake while changing my fluids out on a Saturday and put the wrong oil in my transmission, now I had just bought this truck so I didn't want to mess with it, I called all phase auto and even though it was a Saturday they had a tow truck to me in a couple of hours and said they would work on it first thing monday morning, sure enough it was done at 12 o clock and they had thoroughly checked the rest of the vehicle for any issues as well as provided pictures for proof, I had some issues that if they had not shown me I would be stranded on the side of the road soon enough! They helped me out greatly, located my problems and showed me. Honest and fair prices. Looked at other parts of the vehicle for free where other mechanics on the same street would charge at least $80 to look at. I will definitely be returning for any future repair!
Bobby Lunsford
7 years ago
Very smooth experience. Took my truck there for a emission issue and had some other things done as well. They're not the cheapest place that I checked but they had the best customer service. $755 later and all was well until this morning. My check engine light came back on. I have a appointment to have them check out everything tomorrow. The outcome of this appointment will dictate if my rating goes back to 5 stars or if it heads in the other direction. I'll update this review at that time.
mimi110265
6 years ago
I was looking for a mechanic to fix my wiring for a headlight on my car. I came across All Phase and I am so glad I did. Terri and the staff were so nice, my car was ready rather quickly and my inspection order was signed off on. I was also made aware of problems that my previous mechanic failed to mention when my car was given a free inspection at All Phase. I will be returning for any future repairs. I highly recommend All Phase for any car repairs. Thank you all so much!
Marc Jones
4 years ago
Excellent, reliable, honest, quality service. You get what you pay for. Not the cheapest, but some of the best service. They perform quality work and sends pictures of defects regarding your vehicle. I have been going here about 2 or 3 years.
Joe L.
5 years ago
I needed work on my Dodge Dakota. The front wheel bearings were shot. They fixed it the same day. They explain everything that they are going to do. They also checked my truck over & gave me a complete report on the condition. They are very profession & do great work. I would not go anywhere else.
Anthony Aroh
3 years ago
Just had my breaks done on my Nissan Pathfinder this June 2020. Excellent job done on my vehicle for a great price. I have had new breaks installed on my vehicles in the past, 5 vehicles in all. Never have I gotten such a perfect work done, until now. It was super excellent. For the first time in 15 years my Pathfinder breaks no longer vibrates when applied sharply. The mechanic also fixed some other extra stuff at my request without additional charge. Putting in extra time and effort to fix my vehicle.The office clerk/receptionist has excellent customer relations and is very patient, understanding and down to earth. This is a FIVE STAR Auto repair Shop. I have previously been to Carmax, Bob Bell Dundalk, Pep Boys Harford Rd, etc for car breaks at different times in the past. THIS IS DIFFERENT.
Alexander Moyer
4 years ago
I have had three transactions with all phase, and I don t believe that they are malicious or have any ill will towards their customers. I will say that if you re looking for a vehicle to actually pass inspection I would look elsewhere. They use a rigid interpretation of the inspection book, against what common sense would dictate.Secondly, I dropped my truck off to them around 9:30am yesterday to have a front end alignment done. I made sure when I dropped it off that it would be done before the end of business and was told it would be done that afternoon. At 3:30 I got a call saying they weren t going to be able to get to it. That is unacceptable and is bad business. I will not use all phase again.
Jessica Stanback
5 years ago
I have had the best experience at All Phase Auto Repair. It took an hr and a half for them to complete the md state inspection but literally felt like a half hr. Their customer service was outstanding and if u know me I am huge on my customer service and how you treat people. I had my son with me they even treated him amazing. I had a lot wrong with my vehicle it did not pass and the pricing was beyond legitimate and fairly priced especial with how much was wrong with my 19 yr old car. Terry explained to me everything that was wrong along with the pictures to prove the problems. While even waiting in the office area Terry held conversations with me bc ima big talker lol. Dale I believe is the one who inspected my car and he did and Amazing Job. And on top of all of that I will be sticking with them as my permanent personal mechanic. I had no way home. So I was going to take an Uber however no, one of the owers Jerry-he took me and my son home. If I could rate them higher than a five I would ve 100/100. I definitely recommend this place. And this place will be my new mechanic to take my car for anywork ever needed on it. So Terry Dale and Jerry and everyone else who has helped and worked their I personally thank u for everything and I will be recommending u to everyone I know again thank you so very much.Absolutely excellent customer service and very fair pricing and they were very quick thank you again for everything
Nichelle Cobbs
7 years ago
My car was a mess, and I was in a really tight spot money-wise. These guys were kind, helpful, informative, efficient, transparent, and overall excellent! My car drives better than ever, and I'll definitely trust them with repair/maintenance in the future.