Seymour New Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  G Ford
4 months ago
If I could render zero stars I would. I ONLY WISH that I had read all of the poor reviews for this company. They are still in business treating people with such disgust.I contacted Seymour Auto Parts on 6 Dec 2023 to search for a drivers bucket seat. I spoke with (Jody), who I am assuming is the owner. He was very pleasant. However, on the following day, I contacted Seymour (Jody) to advise that the seat did not have power when attempting to install it. He immediately grew extremely ANGRY and yelled at me. He stated the seat works, maybe not to your liking but it works. I stopped him and asked why was he YELLING AT ME. I further asked, if he spoke to all of his customers in this tone, or if this was an African American treatment. I asked he if spoke to his caucasion customers in this fashion. He got even angrier and stated if. you want your refund it will be minus a restocking fee. I replied if this is your policy then it's your policy, however I do not appreciate your tone. I would NEVER SHOP HERE EVER AGAIN. I WOULD be very careful with any purchase. I realize this is a used salvage industry and I get that parts are not new. However, they charged me $140 for a chair that had NO power. I am an active duty service member and it pains me to be treated in this fashion. Serving a country of people like this, who treats others with poor taste. BEWARE.. I WOULDN'T PURCHASE ANYTHING FROM HERE. I will be notifying Charles county and the BBC regarding this establishment.

  Sung Hwang
a month ago
This is my go to place to buy used auto parts. I've been a customer for 15 years. Everyone is very helpful and friendly. I highly recommend!

  Patrick Nutt Nutter
6 months ago
First time here and definitely had a good experience staff was very helpful they had what I needed and even let me bring my service dog along with me which technically should be allowed everywhere but some places are just not as friendly as others especially for the disabled kudos to Seymour keep up the good work

  Brian McCaughan
7 years ago
We would NEVER recommend this company! We are a Canadian company that paid $2000 Usa for a used engine block that is guaranteed not to be cracked, warped, or have damage to the cylinder walls. We provided numerous pictures, our extra expenses incurred were over $1800, however they have not responded to our request to be reimbursed $600 USA. See attached BBB complaint filed of which they have ignored as well. Ryan Burnell is whom we were dealing with.

  Ben B.
2 years ago
Great customer service, had no problems with getting multiple parts pulled. Had to drive 3 hours one way here for the part I needed and would do so again if I had to.

  JuXes
a year ago
Literally the worst customer service I ve ever had . Walked in there to check for some parts I needed . They said they had them wouldn t let me check at them. And when I asked the ignored me . Manager just sat there and scrolled through Facebook. Will never be back here

  Leon Alvey JR
4 years ago
Very quick service and friendly employees. Very knowledgeable staff. Helped me get what I needed and got me back on the road asap. Highly recommend them! If you need in depth help see leon in the shop there. Super great guy and knows his stuff. I give him 5 stars for being a great mechanic. He step by step walked me through how to fix my car and even scanned my my car and cleared my codes for free when a shop wanted $200 to do it with a high end scanner and told me what autozone could not with thier cheap scanner. I will be coming back!!!!

  Valerie Miller
a year ago
Honest. Cordial. This was an excellent experience and the staff was very friendly and helpful. I will continue to use their services when needed.

  Kenny Cooper
a year ago
Went in got what I wanted paid the price I thought it was worth made me a very happy camper I've always liked those people I've been down here for 35 years and Seymour's been good to me

  Brent Ward
5 years ago
This is a great salvage yard; U-pull it style. Great, and helpful people. They had just what I needed, and gave me a great price. Located close to me in Charlotte Hall, I am very glad I found out about them.

  Floyd Carson Jr
4 years ago
Greatest Auto Used Parts place ever. I recommend speaking with Ryan. I get all my parts from there. Always straight up NO BS. Floyd 381 Motors.

  nick kiraly
3 years ago
prices are based off of high dealer parts prices and not aftermarket new....bought a used 10yr old steel rim for a nissan that was barely $12 less than a brand new after market rim on Rock Auto....and they were asking more for a hub cap than new...I only gave them 3 stars cause they pulled it within 20 minutes and had one in stock but thought the prices were high for a nothing special steel rim.

  Amber H
4 years ago
Seriously GREAT service! Fair prices for hard ti dins parts, and delivered 150 miles! thank you!!

  Steven on The Water
6 years ago
Decent selection of cars. Odd pricing. They go off of ebay prices. 100$ for headlights used, 112$ ebay new.

  EDWIN
2 years ago
They had the part that I needed. Good customer service.

  Kirk Degler
5 years ago
Recommend stopping in rather than calling. They had what I needed, and the price was very fair. Thanks!

  Emily Brickman
4 years ago
Very professional, extremely friendly and helpful staff. Everyone is very easy to work with and is knowledgeable.

  Marc Gomez
4 years ago
Nice people fast response to part. They sent pictures of the part so I can decide if I wanted the part.

  Hao Chang
5 years ago
I just wanted to say thanks to Mike for all the help! Was able to find what I needed and it was worth the 2 hour drive. :) Thanks guys!

  Danielle Evans
a year ago
Had the part I needed when no other local used parts did

  Frank Ivan
a year ago
They did everything in their power to find the right parts I needed

  Benjamin Doane
4 years ago
The man Dale devoted much time and energy to find an odd part for me.

  Jamie Simmons
6 years ago
Great service just ask for mike

  Will
a year ago
Horrible customer service.

  Rose Washington
5 years ago
A nice place to get used auto parts

  Charles Fabritz
7 years ago
"You pull it" style used auto parts.

  Mike Fox
6 years ago
Good guys

  Don Robinson
6 years ago
Staff not organized or friendly

  Jodie Johnson
4 years ago
Great Customer Service

  Val
5 years ago
Very nice folks