Napa Auto Parts - Hollins Ferry

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Christopher
2 months ago
The book I could write about this location, the other night I was having car troubles and had to hitch a ride here to get the part I needed, I get back & as I'm on the side of the road with my girlfriend in the truck while it's on the jack the back trying to fix this thing, I realize it's the wrong part. Look at the time and they closed in 5 minutes, The general manager went above and beyond to make sure I got the right part, and yes he did wait for me to get there. Words can't describe how thankful I am. Customer service done right!!!! Give this man a months vacation,Paid! And a raise!!!

  Brian Borntrager
4 months ago
This place is amazing when it comes to customer service. I had to make several trips due to issues I was having but they immediately accommodated me and assisted in finding right parts. Would definitely recommend as well as go again.

  David Crocker
6 months ago
Didnt have part that online said was in stock but they found the part at another store and had them put their hands on it before they sent us over to get it. Very friendly and helpful

  Tanae CBK
5 years ago
The young (African-American) female cashier was very helpful, friendly and professional. I appreciate that she took her time to help me get the right parts. She pulled & price checked everything in an effort to ensure I was getting the best deals at the most reasonable prices for my budget. Thanks so very much!

  Lovepreet Aujla
8 years ago
This store is SUPER convenient because of its huge selection of car products and the fair prices! I found parts here for my car's wheel bearings that were not in stock at any AutoZone in Maryland. Customer service was also extremely helpful and a delight to work with!

  Douglas Davis
10 months ago
Great store to pick up any of our autopart needs.

  George Hewitt
5 years ago
Great auto parts store! If they don't have it in stock, they can easily find and order it for you. Very friendly, professional and courteous staff, multiple locations, and if you are a commercial auto repair facility they will deliver.You can't ask for much better than Standard Auto Parts!

  Lenny Bishop
a year ago
I looked online at 2 competitors prices, and then called. The brake pads were in stock and cheaper by $10

  Mylinda Brown
a year ago
This location always is helpful and usually has all items in stock. Their items are always cheaper than their competition.

  Adam K
5 years ago
When an alternator goes up in your daily driver how long do you want to wait to get it fixed? Standard Auto was able to get it within the hour (although I had to go in and pay for it first!). Advance Auto and NAPA had nothing in stock and would take days to get it. Rock Auto had it, but would charge $30 to have it shipped next day (which actually would have taken 2 days since the order was getting placed so late). Good job Standard... you've got a new customer!

  Bobby Wisner
2 years ago
I went there to get a thermostat for my truck it was pretty cheap they had it in stock. The store is clean the people working there were very friendly and helpful I had a great experience

  Lawrence W
2 years ago
Actually I was there doing some repair work in the back. Every person I spoke with was very helpful and everybody was pleasant. I couldn't ask for a better place to have worked!

  TRACEY MILLINGS
8 years ago
The only place that had my part in stock! Friendly, knowledgeable staff and good location right off the highway. Will definitely make this my go to store for any parts I need in the future.

  Dana Hazelwood
a year ago
I went there to get a battery and it took 10 minutes for someone to help me and it wasn't crowded two people in the store

  Richard Wilson
2 years ago
Knowledgeable staff and they have and extensive inventory. Prices are often better than other parts stores.They have stores is very area.

  Eric l Young
3 years ago
This place is also great , got there early in the morning, the guy who was there got what I needed immediately the service was quick and I was out of there great spot!!

  Elmer Dailey
2 years ago
Thay are very helpful what thay didn't have in stock thay made sure I got the same day very pleased with the service

  Renee Red
a year ago
Favorite auto part store! Staff knowledgeable and friendly.KP is the best!

  Ronnie Moore
2 years ago
This store had the part that no other stores including the dealership had in stockMust be a shortage of inner-tie rods for a 2008 Veracruz.

  N. S.
3 years ago
They never answer the phone, so I Just stopped purchasing parts from them, answer your phone, and maybe you get some business.

  Alishia Smith
4 years ago
Great place to get car parts. No hassle & Good employees! I will get all my car parts there.

  Ed Batz
2 years ago
Very helpful ...... They gave me the wrong part first time in and swapped it out with the correct one, with a discounted price for their mistake ......

  Ayris Barnes
6 years ago
Nice people, friendly customer service but they never seem to remember a quote you called in

  Ivonna Hall-Covert
2 years ago
Staff was helpful, but not much stock to choose from.

  Lloyd Marshall
a year ago
Place was clean people's very friendly speed of service is very fast

  MJofLakeland
5 years ago
Standard has every part. Wouldn't be surprised if jet engine parts are made available here. You ask them what you need, they come back with it. You're out the door in 10 minutes tops.

  sandtownl sandtownl
2 years ago
Ordered some parts never cameTook aweek to call back to inform me BAD BUSINESS

  Anthony Lowe
5 years ago
They had exactly what I was looking for and the customer service was excellent!!

  Valerea King
7 years ago
Love this place! I always go to my favorite guy Jordan for help and I never leave without what I need.

  Brandon Decker
3 years ago
They had the parts I needed and were very polite