Cook Mazda Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill R.
a month ago
My new dealership for the Ram 1500!!Greg is a good advisor.

  Chalena Ivy
4 years ago
I came in for the free old change for life program to get my oil changed it's supposed to come with a free car wash I didn't get the car wash usually no one's ever available. I also asked them to program a key fob that I purchased online. They informed me that it would be a charge of $50 if it worked or not work which I understood but when I got there they told me that this was the wrong key fobs to program to my car visually they could see it from the button design but yet they still charged me $50 for trying to Program this fob to my car I don't know why if it's the wrong key fob would you try to program in the 1st place you should have just told me it was the wrong key fob and therefore you didn't try and therefore there is no charge. When I call back to let them know that even though they couldn't program they had cut the key that's inside the fob leaving me unable to return it so they offered me a blank key to go inside my fob but just from looking at fob when I came back all of a sudden they say this wouldn't of worked any way. I've been coming back-and-forth to this auto shop for years now 7 years and I have sent several other customers that bought cars from them, them charging me to program a key fob if it's not the right key. I will now refer to them as crooks not cooks. My next purchase will definitely not be there.

  John Ryan
4 years ago
Sales person (Josh) was courteous and knowledgeable. Dealership also provided great service!

  Ebony Brown
4 years ago
Great customer service! I Highly recommend! Thanks again Bruce and Doug aka The Dream Team

  Tom Vincenti
4 years ago
Always impressed with Cooks service dept. friendly fast and diagnosed my trucks problem and got me back on the road

  Cyndy Bolado
2 years ago
Everyone was very nice and helpful. Would recommend them to others.

  Manny Torres
4 years ago
Outstanding service as always, customer service was second to none.