Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Hill
3 months ago
I ve brought a couple of my vehicles to Ben and even recommended and brought friends there as well. He s very knowledgeable and does great work fast. If you re looking for a long term, honest, no bull mechanic, I recommend Powers Automotive to anyone and everyone. 10/10
Katalin Daku
3 months ago
Brought our 2013 Subaru Outback in for a transmission diagnostic in July. Ended up needing to be replaced. Agreeded to have Ben do the work. In August we Paid Ben $8000. He incorrectly installed the transmission. Seals weren t lined up, fluid was leaking out on the first day we were told to come pick it up. I got down on ground and pointed out the seals and fluid to Ben. He gave us some excuse of the bag it was it being covered in fluid and that s all it is. We drove our car 55-60 miles when the brand new trans locked up and went. Had to towed back to Ben. He admitted the cause of the issue for the new trans was improper assembly. Which is 100% his fault and he has not been professional at all. He won t return phone calls, won t give updates, I ve had to call the police to check and see if the car was even still there as Ben has gone completely MIA. Super unprofessional, unless you want to spend 5+ months without a car and loose $8k I wouldn t recommend coming here at all. Hopefully the lawyers can get through to Ben because time and time again he s proven to be impossible to communicate with.Update!! 1/23Had the Subaru towed to quirk Subaru to have a second opinion that Ben should have had done if he wasn t trying to hide guilt. Quirk has found that it is absolutely 100% Ben powers fault the brand new transmission is now toast and the warranty is voided because Ben couldn t take the time to check the fluid he was asked 3 times to check. He voiced he checked them all and even stated he double checked them when we first picked it up. Ben loves to play phone games and will not answer no matter how many times we call. ZERO STARS THIS MAN IS A CROOK AND WILL NOT MAKE THINGS RIGHT WHEN HE IS FULLY RESPONSIBLE. Lost over $11k in parts, labor, towing, full coverage insurance as it s still on loan, and the loan payments payed over 7 months without being able to use this car. Ben if you re reading this, pickup the phone and be a businessman. Fix your mistakes. Thanks, hope your day is as great as your ability to run a shop.
Joseph Emerson
3 months ago
Ben is a very capable technician, he is welcome to work in my shop anytime.
Bree-Anna Danforth
a year ago
Not a good experience here. Went for an inspection and what was estimated for $3000 here I had done for less than half of the price at another licensed mechanic. Against better judgement brought another vehicle here for a simple headlight bulb and oil change. Couldn't get scheduled for the oil change but Ben took the bulb and told me to come back the next day. When I returned he said he did not have the part but would go get it that day and call me back. Never received a call back. Scheduling and time management seem to be an issue here. My boss also had a problem here where his vehicle left with more problems than it had before it went in and now needs to be towed to another shop and didn't pass inspection due to his bumper which had little surface rust on it certainly not a safety concern.
Dave
3 months ago
Easy to work with, fair prices, and good work, can't recommend him enough.
debralee sawyer
2 years ago
Ben is the only mechanic I will trust with any vehicle I own. He is honest and I can depend on him for excellent service. He answers any question I may have. My sons and granddaughter also go there. I recommend Mr. Powers to any one who needs a trustworthy, dependable and very capable person.
Vanessa Rhodes
2 years ago
Incredible service as usual. Ben fit me in last minute did an awesome job to fix my exhaust and got it done fast. Well worth the pay and he always deserves a little extra in a tip for how above and beyond he goes for his customers.
Jennifer Dinsmore
a year ago
I dropped my minivan off for a power steering pump several days early not only did he finish it the same day I dropped it off but he came in just under the quote he gave me. I will recommend this garage to everyone!Service: Steering & suspension repairService: Steering & suspension repair
Shawn Myers
3 years ago
I have all the confidence in the world in Ben when it comes to the knowledge of my truck. Happy to bring any of my vehicles to him for both emergency and regular repairs or even accessories. Really great work by a really good shop all around.
Jean Greenough
3 years ago
Just got home from having Powers Automotive check my car before a long trip. He changed the oil, checked the fluids, rotated the tires and took the car for a ride to diagnose a noise. He found a broken clamp that was making one noise and thoroughly explained what the other noise was. We are soooo lucky to have such a knowledgeable, honest, kind, hard-working, family man as a mechanic right here in Lagrange. Anything you need done, Ben can do it! Truly worth the trip if you're from out of town!!Services: Exhaust, Tires, Oil change
HEAVENLYSONGBIRD777
a year ago
Our experience with Powers Automotive, was excellent.We have found our local mechanic, where allour vehicles will be serviced. Quality Service Mechanic, makes a Quality Service Garage Roberta PenningtonServices: Electrical, Brake service & repair, Oil change
Dan Smith
2 years ago
Ben did a long list of work on my car and the price was right! He went above and beyond repairing a few small fixes for free on top of the great price. In. Timely manner.. Highly recommended
Jackie Davis
a year ago
Knowledgeable, friendly and does great work. I come here for all my automotive needs. Plus I support small business by using Powers Automotive! Should be your 1st call for repairs!Services: Exhaust, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Exhaust, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Randy Webber
3 years ago
Ben is absolutely outstanding, takes very good care of his customers, doesn't treat you like a number like the big company's do. He is good at what he does and is very knowledgeable! Would highly recommend Powers Autmotive to anyone for any of their automotive needs!
Cristian Gonzalez
5 months ago
Great service, they where able to get me in fast and friendly staff.
Katie York
3 years ago
Update to an earlier review: Had my Kia Soul worked on, a flex pipe replacement in the exhaust. Ben used the wrong part (said there was some issue with getting the part but I called to check and the parts supplier confirmed it was available) and instead cut and welded a different pipe. He did have the car for a very long time and did not tell me that this was going on until it had already been done and I went to pick up the car. Now I have had to spend hundreds of dollars fixing this "repair," which caused gasket problems and several recurring exhaust leaks. It has cost me over $500 to undo the damage done by Ben's "repair." Go to a different mechanic unless you just need tires rotated.Service: Exhaust
Katie York
3 years ago
I took my 2014 Kia Soul to Powers Automotive for a diagnosis and repair. The mechanic was polite and friendly. Unfortunately he was not experienced with Kia Soul (at least, not very familiar with them) and I wish he would have said that from the start. Instead we spent a couple of weeks diagnosing and replacing parts (including the throttle body, which can be really expensive). When I brought the car in, it was running but really poorly. When I got it home more than a week later I couldn't drive it. I wound up having to take it to the Kia dealership. The dealership told me it was the catalytic converter, which was something that Powers Auto absolutely ruled out. The dealership told me that the test he did at Powers to determine if the cat was failing was not an effective test on this type of car due to a secondary converter. If the mechanic had been more experienced with Kia vehicles we could have avoided this. I also had the flex pipe replaced (part of the exhaust). I was told at Powers that it had to be a specific part (not a universal one or an old school cut-and-weld job) and that was fine with me. When I picked up the vehicle afterwards he told me that the part never came (blamed the parts distributor) and he cut-and-welded a piece of pipe into the space. I was not consulted before he made this decision. It did cost less, but I would have liked to have known and made the decision myself.The bottom line is this: he's not a bad guy and if you need your tires changed or a lightbulb replaced you're probably safe to take your vehicle there. If you need anything more than that I would have a very frank and candid conversation about your needs and expectations with the mechanic before turning your vehicle over to be worked on. If you need something MAJOR or need diagnosis, take it elsewhere.
kathy powers
2 years ago
Ben spends extra time making sure all repairs done to my vehicle are done correctly and will last, he is a great mechanic!Services: Tires, Brakes, Brake service & repair, BatteryServices: Tires, Brakes, Brake service & repair, Battery
Shannon O'Brien
3 years ago
Ben is awesome. Super knowledgable and turns your car around in a timely manner. Coming back for tires and anything else I'll need down the road.Services: Tires, Steering & suspension repair, ElectricalServices: Tires, Steering & suspension repair, Electrical
Andrew Charron
2 months ago
Always professional and gives good advice
Caleb Washburn
3 years ago
Great service, fair prices, friendly and knowledgeable. Will continue coming to Ben for all my automotive needs
Nellie Hartley
a year ago
Did a great job on my Honda CR-V, highly recommend.Services: Brakes, Brake service & repairServices: Brakes, Brake service & repair
Edward Sousa
2 years ago
Absolutely great experience both times I came to this location, took care of each problem and at a very fair price. I won't be using anyone else in the future..these guys have my business from now on
Cassie Montague
2 years ago
Knowledgeable mechanic, fair prices, and he was able to get me in quickly
M Cossa
3 years ago
Great shop AWESOME guy. Really went above n beyond to help me.
Samantha L
a year ago
Fast, efficient and saved my family money. Highly recommend.
Rachael Turcotte
2 years ago
Fast & courteous not to mention knowledgeable service. Would recommend to others.
Charles Gray
2 years ago
Great service and good people. Very affordable.
jat0114 Janet
2 years ago
Nice place. Close to me and trustworthy mechanics.
Tim Hallman
2 years ago
Quick service and reasonable rates.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil change