Maine Street Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maggie Lavelle
3 months ago
We made the drive all the way from Worcester today, and it was so worth it! We had a great experience buying a used car here. There was absolutely no pressure, and Mark was so accommodating. We were even able to bring our dog inside to help us with the shopping process! I would absolutely shop here again; I also appreciated the warranty they offered, as it helped me buy with more confidence.

  Joshua Dionne
5 months ago
Fantastic job with detailing our vehicle. This is our family suv and with the two kids and dog, it takes a beating. Got it back looking brand new. Great communication and service. Would recommend to anyone.

  Callahan Sturgeon
2 weeks ago
I have nothing but great things to say about Maine Street Auto. After unfortunately totaling my vehicle, I was left with a limited time frame to find a new car. After seeing a car at Maine Street Auto that I was interested in, my father and I went to check it out. From the second we arrived, Matt was present, but not pressuring. After checking out the vehicle and test driving it, we were almost positive it was the perfect car for me. However, we needed a little more time to get everything sorted out. Matt had no hesitations of taking the vehicle off the market (without a deposit) under good faith we would be back. He and the company 100% represent the small Maine community feeling of taking care of each other. I had one issue with my trunk getting slightly jammed at times and within two minutes of calling, he had a part ordered and was ready to fix it. This car has been exactly what I wanted and more, and I know I can always trust Matt and his company to assist me if anything does go awry.

  Keeshawn Ferreira
a month ago
I couldn't have been happier with choosing Maine Street Auto. They were very professional in every way and made me feel at home when purchasing a vehicle. Great prices and all smiles while dealing with them. I highly recommend them!

  Jess
a month ago
I have not purchased an automobile from this dealer which is precisely why I am writing this review. I approached Matt via FB Marketplace about making a trade with him for a vehicle he had in stock. He was completely willing to meet me where I was at with my offer. However, after going back and forth a bit about the car I was talking about trading in we came to the conclusion together that it was in MY best interest to keep my current car. I have never experienced anything like it! He also spoke to me with respect and compassion, which is a really big deal as a female looking at vehicles. I have been sharing his name with people in the market for a new-to-them vehicle ever since. Highly recommend.

  Adam Hill
3 months ago
I would highly recommend Maine Street Auto for your next purchase. Mark had a zero-pressure sales approach and went above and beyond to get everything done same-day, including saving us a 5 hour round trip if coming back at a later date. You won't get the personal experience of MSA at a dealership. Thank you, team, much appreciated!

  mark
4 months ago
Matt & Mark conduct Maine Street Auto the "way car buying is supposed to be"! You could never ask for a better car dealership to buy cars from due to their utmost integrity, honesty and making car buying fun once again! I bought 3 cars from them and would never go anywhere else -- period. Thank you. Keep up the fantastic work! Mark Rabinowitz, Portland

  Lynn Lagerstrom
a month ago
I highly recommend Maine Street Auto - Matt was so helpful and encouraging and the car I chose checked out in excellent condition and I simply love it! I call her Baby Blue - thank you!

  Gabe Balzano-Brookes
3 years ago
Our experience buying from Maine Street Auto was exceptional. Mark and Matt go above and beyond to make the process easy, transparent, and (dare I say) enjoyable! Unlike many corporate dealerships, Mark and Matt take the time to make personal connections - you can tell that they truly care about the customer on a personal level. We were pleasantly surprised that they offer a long term powertrain warranty - for free! We have nothing but great things to say about Maine Street Auto. Highly, highly recommend!

  Michelle Adshead
4 months ago
Matt is up front and honest. We were very happy with both the car buying process at Maine Street Auto, and our son's vehicle.

  Natalie Mishell
9 months ago
My partner and I had the best experience buying a car from Matt and his wife. Super genuine, extremely transparent, he gave us so much information and made the process of buying a car fun if you can imagine! It feels great to have the warranty and to be buying a vehicle from a local family that you can 100% trust! We will only be coming here for our future auto needs!!:) A huge thank you to Matt and his wife for being awesome!

  Debra Kanner
a month ago
I would describe Matt as trustworthy not normally a word to describe a car salesman but in my experiences Matt was honest and a man of his word.

  Chris Walker
10 months ago
Matt and Kylie recently helped my mother to get a new car purchased from their business. Kylie listened to hear her needs and Matt made the buying process incredibly easy. It s very clear they love to help people through the process, love the work they do and most importantly love each other. I would and have recommended them to anyone and everyone I come across. We will definitely come here for our next purchase and hope to work with them for years to come. Truly wonderful honest people.

  Erica Berry
8 months ago
Nothing but great things to say about Matt and Kylie! Kylie was so nice to me on the phone when I called to inquire about a vehicle that I just had to stop in and see what other cars they had on the lot. Matt answered all of my questions honestly and transparently, and went above and beyond to help get me over the car buying finish line. A huge thank you to you both!

  Jennifer Morin Edwards
10 months ago
I am so impressed by Maine Street Auto and the care they took of me in the car buying process. After a hit and run accident left me in need of purchasing a car unexpectedly, I was not looking forward to used car shopping in this market. Admittedly, I dislike shopping in general, but especially for big ticket purchases. Matt was so patient in answering all of my questions and helped me to make a decision I could feel confident in without feeling rushed or pressured. I have owned the car for nearly 3 months now without regrets and without any surprise issues. AND... I feel confident that if I did have any problems, I would be well taken care of by Maine Street Auto with the warranty they offer at no additional charge on Maine Street Certified vehicles. I would recommend Matt and Maine Street Auto for anyone who hates car shopping and is looking for a small locally owned used car dealer who listens, sells quality vehicles and stands behind them, cares about their community, and cares about their customers - even first time customers who ask lots of questions.

  Patrick Tyrving
a year ago
Maine Street Auto will absolutely take good care of you! Mark made it a very pleasant car buying experience. Ran into some unpredictable issues with the car after the purchase and they did not hesitate to get it fixed and make things right. They certainly value their customers and will go out of their way to make sure you are 100% satisfied with your purchase. Thanks!

  Bridget Newcombe
11 months ago
My son just bought a 2015 Subaru Impreza from here yesterday within 4 hours this car overheated, something popped and smoke came rolling out of the hood. That was after driving the car 20 miles parking it to eat then 30 miles parking it for about 30 min and then driving another 10 after that. So after a total of 60 miles it blew up. The radiator hose was rotted and so that took a call to his dad to come help him on the side of the road and a trip to an auto store at 7 pm. Then it still kept over heating while he tried to drive it home. He had to keep pulling over to let it cool down. Today is Sunday and the place it closed, but this car is going back. It wasn t even detailed when he got it and the tank of gas was about 3/4 full. My son got scammed big time. Matt needs to take this car back and my son will take his loan approval to an actual reputable location. Matt has children too. I am sure he wouldn t want his kid on the side of the road at night because his new car is broken.

  Katie McHenry
a year ago
My fianc�e and I were car shopping for him & we found Maine Street Auto. Matt and Mark were exceptional from start to finish with their customer service & knowledge. Buying a car has never been so easy. Highly recommend to anyone looking for a used car! Thanks guys!

  Susan Kieselback
2 years ago
Unexpectedly and urgently needed a new car as soon as my day started- I ended up at Maine Street Auto! As soon as I arrived I felt comfortable and even excited. It was also my first time buying a car, and they made it an enjoyable and memorable experience. My day that had started very stressful ended on a high note- So big thank you to Mark & Matt I am looking forward to being a long term customer of Maine Street Auto!

  Jamie Graves
a year ago
This was my first time buying a car with financing and I really felt that Mark exceeded my expectations. He was able to walk me through everything that was needed, he answered all of my questions, and I never felt rushed or pressured. My dad needed to co-sign for me, but he lives in Vermont. Mark needed a physical signature, so he offered to drive the paperwork to him over 3 hours away for free so that I didn t have to wait for snail mail to be able to take the car home. If that isn t excellent service, I don t know what is. Plus, I LOVE the car! Thanks!

  Alyse Rabinowitz
3 years ago
Buying a car from Maine Street Auto wasn't just another errand to check off my to-do list-- it was an experience! This business has sincerity, honesty and a level of integrity that is far and few between. Maine Street Auto isn't just a place to make a purchase, it's a place to make new friends. Matt and Mark thoughtfully and carefully consider the selection of their vehicle inventory. You can tell this business isn't about making money for them, it's about their love for mankind, which is tangible. It was a true joy to work with them, and I HIGHLY recommend this local business to anyone who needs to purchase a vehicle, or anyone who may need a few new trustworthy friends.

  Kristin Turin
a year ago
Was looking to buy a car here. Ended up getting a truck instead. Matt was extremely transparent through the whole discussion and was not pushy at all! Highly recommend doing business with Matt if you want a straight forward transaction and a friendly conversation.

  Taylor Williams
2 years ago
The most positive car buying experience I ve had! Mark and Matt are friendly, reliable and went above and beyond to help. Living in Portland, it s not always easy to commute in the middle of a work day. Mark was able to complete 95% of the process over phone/text and I spent a total of 10 minutes in the dealership signing paperwork. He even stayed late waiting for me! I highly recommend buying a vehicle here - not to mention their Service Center has saved me multiple times with my previous car. I ll definitely be back!

  Alyssa Lovering
a year ago
My experience was absolutely wonderful! Both Matt and Mark went above and beyond to make sure I got a car that was reliable and made the process of getting a new car easy! I m so happy with my purchase and would absolutely recommend them for anyone looking for a car!

  River Woodward
3 years ago
Maine Street Auto gets it right when it comes to setting you at ease and creating an entirely different car buying experience. If you are in need of a high quality vehicle and are anxious about the big dealership environment, this is the place to go for a more relaxing, reassuring and enjoyable way of doing things. Matt and Mark took great care of me and they will take great care of you too. This is where I will going for all of my vehicles now. Thank you Matt and Mark!

  Oronde Cruger
a year ago
Short version: do yourself a favor and check this place out!There's no way for me to type anything that will fully convey how amazing my experience was here. Mark is genuinely one of the nicest guys I've ever met and was so committed to working with us to get us something that would work well for us. I'm a bit clueless when it comes to cars and he was very patient and has been a good resource since then when I've had little questions. I highly recommend going here for your next car purchase

  Peter Lacy
2 years ago
Mark and Matt and team are great. Got my wife s car detailed at Maine Street Auto and it came back looking like a brand new car. Have had them do work on my other car as well and it s always been a great, low stress experience. Thanks guys!

  Lindsay Murphy LaCasse
a year ago
Love where we live! Had a wonderful, heart-warming, small-town experience today at Maine Street Auto. Called in to see if I could make an appointment for my leaky tire and Matt had me come right in (baby and pup in tow!) he greeted us with a big smile, then immediately spread out some cardboard on the rain-soaked pavement, laid down on the ground himself, and got to work removing the nail that had been causing the leak. Sent me on my way in just a few minutes, feeling so much safer! No wonder at least three cars driving by beeped and waved hello in the short time we were there! We will definitely be using these guys for all our vehicle needs!

  Tyler Sing
3 years ago
My wife and I found the Toyota Highlander we'd been searching for at Maine Street Auto and we are so glad we did! Matt and Mark were both kind, attentive, and knowledgeable about the vehicles and made the buying process incredibly easy. Quick to return all messages and truly wonderful people! We plan to keep our business with them and are glad to be able to support a local business.

  Kate Mattingly
4 months ago
Can't say enough good things about Matt and his crew at Maine Street Auto, they always go above and beyond to help you with your car! Thank you for all you do guys!!