Marketplace Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Chevallier
2 months ago
One of the best car buying experiences I've had before. Toby was very professional and helped us with our discussion to purchase a vehicle with ease.I highly recommend Toby be your sales person for your next vehicle purchase. Thank you so much.

  Heather Arnold
3 weeks ago
We had the best experience buying from Marketplace! So much so that we bought 2 vehicles within two months! Thank you so much to Michael Moberly and David Durr for making purchasing so easy! Chevy Mike listened to what our wants were and made sure to make it happen. If you re thinking of buying a Chevy, go see Chevy Mike at Marketplace!!

  Rebel Blue
a month ago
I had the pleasure of getting Brad as my salesman. He was straight up with me, got me in the best vehicle possible. He s knowledgeable and a good people person. Wonderful overall experience for a first time buyer. I definitely recommend Marketplace, and Brad Cummings for your salesman!

  Eric Ruiz
3 months ago
Thanks to Payton and Jerry at marketplace in stonewall. They went above and beyond to find me the mustang I wanted and always stayed in touch and gave me updates and a good deal on my 2019 mustang Ecoboost.. Thanks guys and it was good doing business with y'all at marketplace.....

  Atlanitis Ashley
a month ago
Jay brown was amazing and very helpful. Got me a great deal and also put me in a truck that I absolutely love. He is even helping my mom find a new car. I highly recommend anyone to stop by and see him. He want let you leave till you are satisfied.

  Mad Urban Gardeners
a week ago
Update: Looking for exceptional vehicle service? Look no further than MarketPlace Chevrolet! Daryl and Chris took the time to understand my concerns and delivered above and beyond my expectations. They even made it easy for me by picking up and dropping off my car while I was working. As my family expands, I'll be needing a larger vehicle and MarketPlace Chevrolet will be the first place I visit.Thank you.First, my battery saver alert came on and then shortly after my car wouldn t start. It is a 2018 Equinox that we put a new battery in last year. After triaging the issue, it was determined that I needed a new battery and an alternator. I agreed to get the work done and both were replaced about a week ago. Well guess what!!! After sitting in my car for about 20 minutes today the battery saver light is back on! I spent $1600 to fix an issue and it was not fixed. I am very unhappy.

  Paul Ramsay
a month ago
Peyton made the service experience a breeze. He was clear, helpful, and professional. He explained things well and was honest about the urgency of the repairs that I did and didn t need right now, which made it easy to trust that I wasn t being upsold for unnecessary repairs, which I ve felt like many times before. Thank you Peyton!

  Renee Collins
7 months ago
This was probably the best experience that I have ever had when buying a car. All of the guys in the office were very friendly and made me feel comfortable. They explained everything and answered all of my questions. They worked with me to get my payment on my car where I wanted it. They made me feel like family. Excellent customer service!!

  Jeff Veley
a month ago
There are major communication issues within this dealership and they don't keep their word. My wife and I scheduled a test drive. The appointment was confirmed twice on the day of with Brad. We drove 3 hours to find that the vehicle was out for repairs and the engine had been removed. Lyn was kind enough to provide gas and a car wash for our troubles. We were told that the vehicle would be delivered to our address, for a test drive. The next week we were told the vehicle would not be brought to us since it was returned to the dealership. We left messages requested the VIN and part number that needed to be replaced and had two mechanics ready to look at it. We were promised we'd be given the first option to buy. On Saturday I called again (as our voicemails had not been returned) to find out that the vehicle had been sold wholesale on Thursday. Lyn tried her best to be helpful but it seems that no one looks at the internal communication or the vehicles on the lot. My call to the Sales Manager was never returned.

  Carolee Adams
7 months ago
Wonderful, fast, friendly service from the Service Department! From the moment we pulled in to the Welcome Center, we knew it was going to be a great experience! The pictures are from the nice, clean waiting room with coffee bar.

  Ericka Buker
2 months ago
I currently work here,I got a new car yesterday,and let me just say Mr.Mike is an angel,Mr.Peyton is an angel too,they helped me and my parents out so much,made the transaction run smooth and such! Awesome people to work with! Mr.Jeremy is awesome too! :)

  Heather Irvin
a month ago
We had a wonderful experience at Marketplace with Mike! He was very helpful, listened attentively to what I was looking for in a new car, and found the precise car I needed!! We will definitely be back when we need another vehicle!

  Kendal !
a month ago
Lynn Woodley is the woman to see when it comes to purchasing your new ride. She was so helpful throughout the entire process & definitely made it so much more exciting & fun! She also has such an amazing uplifting spirit who s willing to go above & beyond! GO SEE LYNN FOR YOUR NEW RIDE!

  Wesley Cline
4 months ago
Roy did an excellent job of keeping me informed about the problems and the steps needed to fix it. I am from out of town over 500 miles away and he was able to get my repairs done rapidly so I didn't need a rental and saved me more by doing so. I have had some good and bad experiences with Service Dealerships over the years, and this place I would rank in my top 3 for sure. I will be back if I never need repairs in the future and couldn't be happier with the end results.

  Connie Malone
3 months ago
Bery friendly people but really enjoyed our business with Mike Moberly and David If you are looking for a new vehicle go see Mike Moberly at Marketplace Chevy

  Glenda Seago Moreno
a month ago
Mike Moberly and the team at Marketpllace are the best ever. Made my experience in buying a car very fast and friendly. They work very hard to give you the best deal. They are definitely 5 star in my book.

  Jonie Goins
a month ago
Awesome service. Was in and out innless than an hour. Oil change, fluid checked, tires checked and rotated and also a car wash. Great job, well done!! Chris Phelps was over my service 2/26/24

  Nicolette
5 months ago
I considered purchasing from them. Initially I was pleased with the representatives quick responses however several of my questions required me to call the manager-Greg who was most unpleasant on the few encounters we had. The manager encounters started to make me apprehensive, but wasn't a deal breaker. As communication continued, I started to feel like I was getting the run around, then the ultimate straw was the manager quoting me a different/higher price then what was initially quoted. When I inquired about the difference, he became defensive and argumentative and kept insisting that I was mistaken until I revealed that I had both quotes in writing with different prices then ended the call. Hopefully my experience is isolated, but I felt I should share because their high reviews were a big factor that initially drew me towards doing business with them.*** Update 11/7/23***I received an outreach from Daryl Lynch with Marketplace. He was very concerned and apologized for the experience. He explained that they pride themselves on delivering good customer service and offered to pair me with another sales rep should I consider doing business with them in the future. While that was not my experience, I appreciate the concern and offer. He seemed very genuine, and I would be open to reaching out to him when I revisit the car buying market.

  T-3 F
4 months ago
Marketplace is simply the best. Katie in service nailed it taking care of my needs for my truck. Zack greeted me and made sure I was taken care of and introduced me to my advisor. Exceptional customer service is what you get when you come to marketplace!

  Shaa Kelly
a month ago
I absolutely always enjoy my time here at market place dealing with Lyn Woodley. This my second time and I left in something even nicer than what I can t looking for, she s friendly, respectful and very considerate of other people time thank you for my ride Lyn it s was the best experience once again

  Tim Darden
3 weeks ago
I have now been waiting over three weeks for a part to fix my gas gauge. They installed it to find out that it does not work. now, they have had to order another one. I am ok with the timeline, as things happen, however, I was asked to pay for the service that is still not complete. I explained that I was willing to pay for the tires I purchased, but not for the other item, due to being incomplete. Chris explained it was a warranty issue and that the warranty had to be moved to GM for processing. Not knowing the system procedures, I still don't understand, how you can ask for payment on work that is not complete. It's bad business and I now have to trust that my part will be ordered and then called to let me know it's ready to be installed, even though the ticket has been closed and settled. There are other items, that left a bad taste in my mouth about my service, such as poor communication but it is too much to explain in this survey. Just know, that I will be taking my business to a different Chevrolet dealership, as I have lost faith and respect for this dealership.

  stephen stewart
3 months ago
I came looking for a different vehicle and Lane found me a new car for just five dollars more. I was in and out of the dealership in less than two hours!!! He has always taken care of me and my family and has always tried and found the best deal for me!!

  followthispaige
3 months ago
I have sent people to you guys because of Roy Simmons who is there in the service dept.He has always been cheerful and exited to work there and I trust Roy when he says it's a great place to do business with. Keep hiring and employing people like him. They make service that much better.

  Booger Sexy Sugar Booger brown Baby
3 months ago
Every one is excellent! No matter who we go to! We have been going there for a while now! But that Roy He just has a heart.... It is something about him he is got it going on! Thanks Roy God sure did know what he was doing when he sent you < Roy > to Market place! He answers any questions, if he don t know it he will get the answer for you, he informs you on everything before doing so & moving forward! God bless you Roy! On everything you do! Keep up the amazing wonderful work! And keep on smiling!

  iimjaya
9 months ago
Mr.Bradley started off with great communication while viewing the car online. I drove 3 hours and it was the best time spent for the best service and quality! Mr.Brad ensured I walked away with a car of my liking while making sure I was educated with this being my first car. Not only did he bless me, he provided the best service and sale I could ask for with my first vehicle. Thank you Mr.Bradley. I will recommend Marketplace Chevrolet Buick to those in need!

  Wendy Rucker
a month ago
It was a pleasure working with Peyton Rucker who was my service advisor. Peyton was kind and knowledgable and gave me confidence and about the decisions I was making. The repairs were completed on time and the problem resolved.

  Nicole Liotti
3 months ago
Finally bought a vehicle from this dealer from Clem . Friendly Knowledgeable about vehicle. Got a good deal on my trade and new Trax . Only reason why I m not giving a full 5 . After I drove the vehicle off the lot they forgot my inspection sticker so I had to go back up being there for at least 2 hours . Other than this I hope to get some really good years out of my purchase .

  RICHARD WILLIAMS
2 months ago
Sean was great. Stayed in contact with me all week on the progress of my truck. He definitely made the service process on my truck easier. Will use this dealership again

  kaden griffith
2 months ago
Katie was absolutely amazing, such great customer service! Was able to get me set with an oil change in no time!! Someone who most certainly deserves employee of the year!!

  Shelly Smith
10 months ago
Came in an had an effortless buy!!! I will enjoy this Jeep to the fullest! If you need a good salesman See Caleb. I ve bought my last 2 vehicles from Marketplace