O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tanjela Sims
3 months ago
Krystal and Alec are THE BEST! A "check engine" light came on and I went in to ask questions. They were super helpful and showed me that my car was out of brake fluid. They helped me refill my brake fluid and then gave me guidance on what to tell my mechanic when I get my car serviced. That was my first time visiting O'Reilly's but Krystal and Alec have gained the company a new customer! Thank you!

  Justin Boyter
a year ago
I've ben going to this location for a while and most of the time I get good service, but the counter guy with the long beard 'I'll update the name soon' just acted like he didn't want to be there. All I needed was something small and he didn't want to take the time to find my part. I guess if it was his tool he wouldn't mind looking. It shouldn't matter what the customer is buying or looking for you should always treat every customer the same way whether there looking for a $3000 part or .70 part.

  Rev. Joshua P Berry
10 months ago
I'd rather wait a week for a part than use any other competitor. I was stranded and Derick went, picked up a part from bossier and brought it to me . He's amazing as everyone else there. These guys know customer service!

  Someme Morris
6 months ago
EveryOne HERE IS SO HELPFUL AND PATIENT WITH THE WOMEN.AND MAKE SURE WE HAVE WHAT WE NEED THE BEST.

  Carrie Shaver
a year ago
Guy at the counter not only wouldn't warranty a part that clearly stated on the receipt that it had a lifetime warranty, but then sold us the wrong replacements, all with an attitude and charged 25% more than the parts are listed for on the O'Reillys website.

  Sabrina Sabrina
2 years ago
I visit the day before to get my battery tested and it came back that I had a bad battery. Went back the next day to purchase a battery at whatever cost and the older lady was soooo rude to me only because I ask can someone install because I don't know how. She replied as if it was a problem for installation and wasn't eager to at least try to get someone to install. Mind u my car was barley staying afloat only because I just had a 750 dollar alternator put in a couple of months ago. So I explain to her that I can barely keep charge and she said we don't have anyone. So I left and went to Auto Zone and gave them 180.00 with a 2yr warranty plus they install my battery with no problem and wasn't hesitant at all. Bad Call O'Reilly.

  Reginald Wright
3 years ago
Get use to the statement: sorry we don't have that in stock!Updated: I went to 3 different places to get a battery for my car before finding one that fit. So perhaps this was more of a item issue in my city instead of just this store. The staff were very helpful while I was there. Thanks!

  David Million
4 years ago
The people who work at the stores in Shreveport Bossier are great. Now not every single one is knowledgeable, but some one on duty is! I'm putting together an old truck, I'm in there all the time. Buying stuff, taking it back, getting the right stuff. They are always helpful. I would recommend this store over the competition.

  Colton
2 years ago
Awesome experience. Kristopher was working two different registers at once and still providing great customer service. Do what you have to do to keep this man. Very professional. @O Reilly

  Nightz&Dayz
2 years ago
The store manager Kristopher went above and beyond for us. Our car lost a caliper bolt while driving in town from Texas, no tools and limited funds and we were still able to get back on the road safely. Can't thank him enough! Best O'Reilly's experience to date.

  Supervette
3 years ago
Great inventory of parts and if they don't have it they will get it same day generally or by the next morning they always have plenty of oil batteries and it doesn't matter they don't have it in stock still have it by the next day that's what I love about O'Reilly O'Reilly's is my number one choice for automotive supplies without a doubt so next time your car is in need Droppin I'm sure they'll have everything you need get you back up and go

  Nicole Kirkpatrick
3 years ago
Chris was very helpful & it quick & simple to order parts for pick-up for same day or next day. Trisha signed me up for a loyalty discount for future use.

  Jon Oliver
10 months ago
Usually have hard to find tools. Looked and found a set of micro tools for carb adjustments.

  Robert Roy
a year ago
I have been going here for the last few years and they always have great staff

  Gregory Bonnett
a year ago
Had the parts I needed, with helpful friendly service,

  Quinton Craig
4 years ago
Meh experience, didn't have code reader as advertised, I had to help a customer with a question the clerk didn't know, and they seemed apathetic in regards to helping me. Fortunately they did have the parts I needed for about 20% higher than autozone

  Mrs. Millie Louie
3 years ago
It was ok didnt like the fact that I took a picture of a receipt and didn't have the paper receipt so they gave me store credit instead of giving me the cash back but besides that it was a great experience and I'll go back again!!!

  leola scott
3 years ago
Mike was sitting there on his personal cell phone whdn I walked in. I called before I went and there was no answer. Mike said. "We dont answer phones on Sundays. Like really? What if I had made a blank trip.

  Kevin Pringle
6 years ago
Always friendly. Helpful and 98% of the time, whatever tool or part you need they have it. And if not, they won't be troubled to order the part for you.

  Octavius Key
8 months ago
Good ppl

  #FASTASSTYRONE
a year ago
Clean location nice experienced staff with friendly attitude

  Morgan Pauley
6 years ago
Awesome people and they have anything you need with friendly service. Very home like with me and my boyfriend.

  Cindy Brooks
3 years ago
Very nice guy helped me this morning figurr out my tail light so i dont get stopped again! Yay!

  CaptainRon41
a year ago
Fast friendly service and had what I needed on hand.

  Brett Shoptaw
4 years ago
Awesome service.employees were very helpful.Trish was very helpful in helping me decide which parts i would need.

  Someme Morris
2 years ago
Didn't Want to Check My Car On The Thing to See What's Wrong With It The Worst Service Ever .

  Daniel Johnson
2 years ago
old food and cold food right before lunch hour I don't understand how you serving cold food this time of the morning. don't think I will ever go back

  Bill Burgin
2 years ago
Will let you know if they don't have the part in stock (unlike AutoZone).

  Christine Webb
a year ago
Helpful staff, well stocked shelves and clean store!!

  Norman Riggs
5 years ago
I'm a business associate of O'Reilly's and their service and parts have always been outstanding!!! Great job O'Reilly's Auto Parts