Price LeBlanc Toyota of Acadiana

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Holli Yandle
3 weeks ago
I have purchased several vehicles from Creighton, who is a top-notch salesperson. He is knowledgeable about the inventory and truly tries to find the right vehicle at a great price for his customers. In addition to the great experiences I have had working with Creighton, I have also had wonderful and attentive service from other departments of the dealership. If you re looking for a great vehicle (and Toyota surely is), go visit Creighton and Price Leblanc Toyota of Acadiana.

  Stefany Touchet
3 weeks ago
Derrick Johnson was incredible to work with. He found the EXACT vehicle that I wanted! And made the entire "car buying process" seamless. I have never owned a Toyota before now & all I can say is WOW. I would recommend anyone in the market for a new vehicle to head to Price Leblanc & ask for Derrick!!!He won't steer you wrong, Dah'lin! :)

  Dillon Mouton
6 months ago
first of all, Mrs. Rebecca Fournet is an absolute pleasure to work with. Her dedication to you and personality are unforgettable. Let's not forget that she actually knows the vehicles she is selling. if you ask her about a button in the vehicle, she can tell you exactly what it does. I've never met a more knowledgeable person in car sales. second, shout out to Courvelle Toyota for having a pretty hard to find truck.also, COURVELLE TOYOTA DOES NOT, I REPEAT, DOES NOT DO DEALER/ MARKET ADJUSTMENTS OR SELL ABOVE MSRP!!!!!!Rebecca went out of her way to help me get everything i needed, she was super friendly, if i asked her to jump she asked how high, and she kept me smiling the entire time. I also made a friend that i didn't know I needed that day.I know Hampton Toyota is temping because it's close but don't be foolish, go to Happy Town.Alexa, play "She Works Hard For The Money by Donna Summer"it's been a while but just like last time, 10/10 Courvelle

  Mary beth Lafleur
a month ago
Great service great place. Yesterday I made my first ever big girl purchase. The Man that helped me treated me like a daughter and gave me the best advice about purchasing! Loved my experience here!! Will definitely be buying from them again.

  Troy Hebert
2 months ago
This was a great dealership. They were recently bought out by Price Leblanc and have now raised the prices on service charges an astronomical amount. I paid $85 for an oil change and tire rotation last month on Dec 15 and now it just cost $114. $29 increase in one month makes absolutely no sense to me

  David
3 weeks ago
I ve purchased my last 3 cars here and get all my service done here however for a couple years now the service department's lack of telephone etiquette has been disappointing and frustrating. During my last call, I encountered unprofessionalism and inefficiency. Employees seem untrained in basic phone manners, leading to confusion and irritation. Improving telephone etiquette is crucial for providing satisfactory customer service and enhancing the department's reputation. Otherwise everything else about this dealership has been 5 star.

  Teenie Triche
2 weeks ago
After a wreck left me with no transportation, Derrick Johnson worked diligently to find a vehicle that met my needs and a vehicle I truly like the same day. Would recommend Price LeBlanc Toyota and Derrick to anyone who is looking to purchase a quality vehicle!

  Kevin Sarver
2 weeks ago
Cindy Klein was very thorough and knowledgeable in helping us special order our new vehicle. Her product knowledge as well as her customer service effort were top notch!!

  MAB
2 weeks ago
Today, I purchased my 5th vehicle with the phenomenal Derrick Johnson in Opelousas and as ever? He made me feel like family: a truly great deal, incredible customer service, & will be spending more time with me tomorrow on teaching me more about my new vehicle. I will always return to Derrick and Price Leblanc of Acadians Dah lin

  Lisa Vidrine
2 months ago
Toyota and the dealerships need to look at their ability's relating to parts and service. I purchased a new 2023 Toyota Tundra in October of 2023 from Courvelle and had to bring the truck back to Courvelle's service center on November 24, 2023 because a rat had chewed the wiring harness (wires covered with soy-based covering). The truck is still sitting at the now Price LeBlanc Toyota today (as of this posting February 6, 2024) because Toyota says they are still working on getting the part (wiring harness). My insurance company has approved and cut the dealership a check since December 7, 2023. The Courvelle dealership service department could provide no information about anything. We contacted the Toyota resolution center on December 27, 2023 and they are just as bad as the Courvelle dealership...no information and the case worker is never in to take or return calls. Toyota, how long does it really take to get a wiring harness part? Is two months too long? Does anyone know when the part will be ready? This was the first Toyota I purchased and likely the last. The new car experience has been ruined by a rat and Toyota.Before buying a Toyota ask yourself...how long can you wait on your vehicle to be repaired?

  Thylar Cahanin
a year ago
Excellent service. 6 months ago I put w deposit down for a difficult to find model (tacoma lunar trail ed). And while what the dealer is alotted isn't really in their control several similar options became available over the course of my wait. Tony always reached out to make sure my mind hadn't changed and let me know that he was still trying to swap with other dealers. Finally they were alloted my specific vehicle and Tony kept me in the loop through, distributor, shipping, and arrival. In all honestly I did have the opportunity to make this purchase elsewhere in the 6 months.... with a $5k markup!!! There was none of that here!!!! MSRP, no markups or addendum. Travis was an incredibly helpful salesman that got it all cleaned and ready for me and helped with making it a smooth trade in. Donnie was incredibly helpful in finalizing the paperwork. My experience was fantastic. I got exactly the truck I wanted, at a fair price, with great service. Stellar job, Courvelle.

  Ty Greneaux
11 months ago
Wow! What a breath of fresh air this buying experience has been. I own a small business with a fleet of vehicles and am continuously buying trucks/vans/suv's throughout the years. It was time for me to get a new truck and I was settled on the Toyota Tundra. I was not at all happy with the Toyota Dealership near me, so I reached out to Courvelle Toyota. On advice from a friend, I was told to contact Rebecca Courvelle Fournet in sales to discuss availability/options/price. I can honestly say, this experience has been the best experience in buying a vehicle I have ever had. Rebecca had true knowledge (not the sales pitch) of the product she was selling and couldn't have been better at her job. I was not the easiest customer. I think I changed my mind 3 or 4 times. She was NEVER high pressure and was ALWAYS graceful in handling my indecisiveness. In the end, I got the EXACT vehicle that I wanted...Not one close to or something similar...Rebecca made sure I wouldn't leave Courvelle without being 100% satisfied with my purchase. Every single word that Rebecca told me was truthful and she followed through on all promises. I truly am grateful my friend suggested to go to Courvelle and speak with Rebecca. She was an absolute joy to deal with and I couldn't be more happy with the entire experience. If I ever need another Toyota of any kind, this will be the only place I look and I will be reaching out to Rebecca.

  Jay Yu
6 months ago
Drove from TX to pick up one of kind Sequoia TRD PRO, Cindy Klein from the dealership was so sweet, she came on her day off just to make sure we have a smooth buying experience. I would buy from her again when time comes. Great experience with all staffs.

  Jose Cruz
5 months ago
Drove 4 hours from Texas to pick up my new car. Tony Mendez is the best of the best! No markups, no haggling, no anything. In and out of the dealership in less than one hour. I will be back!

  Linda Lalonde
3 weeks ago
I ve been coming here for over four years to have my car serviced with no problems. I had an appointment today to have car serviced staff was rude and I have been sitting here for over an hour watched vehicles come in and get serviced and leave while I m still waiting. Very poor service!!

  Courtney Sanders
7 months ago
Rebecca was so great to work with! Super knowledgeable and cares about the details. She made everything so smooth and seamless! On top of that made you feel comfortable and was also inviting. I highly recommend using her for your next car purchases. Nothing but good things to say!

  Valerie Dore
9 months ago
I brought my highlander in for a 20000 mile service. The gentleman who accepted my vehicle was very distracted. I explained to him that I was also having trouble with a hesitation or miss at different rates of speed at times. I explained that other highlander owners I spoke to had the issue and it was a setting or reset that needed to be done and once done their vehicles ran smoothly. He then took the vehicle in and came back with it after an hour. Nothing was mentioned about my complaint and it wasn t addressed. I felt ignored and dissatisfied. Though my service was 20000 excellent I still have an issue with a miss in the engine.

  Paige Wortham
11 months ago
This place was a blessing. We were able to get a vehicle there that we had a difficult time finding at other dealerships, and when we did find it, those places usually wanted and arm and a leg! Courvelle doesn't overcharge for their vehicles. They are patient and have excellent customer service. My husband dealt with them and it could not have gone better. Shout out to Tony Mendez!!!

  Christian Carter
9 months ago
I bought a new Camry at Hampton of Lafayette earlier this year. I paid for 2 years of maintenance ahead. I went to Hampton Lafayette for my first service, took roughly an hour or two but everything seemed to be taken care of. I just brought my vehicle here for my last service since it s closer to my location, in and out in 30-45 minutes. Everything seemed to be good but my tire pressure was the exact same when i left as when i went in. Passenger back tire was 5 psi less than the other 3 when i went in and it was the exact same whenever I left but it was wrote down that all the tires had the same psi and aired up. Ridiculous. Hire better technicians and people who actually care about their job and the safety of others.

  Sophie E
6 months ago
Rebecca is the BEST!!! She is so helpful, personable, and the sweetest ever!!! Just bought my first car with her and I am so happy with it!! Thank you Rebecca, and thank you Courvelle!!!

  Hannah Aymond
11 months ago
We got a part fixed on our Rav4 at their service center and their team truly went out of their way to make a very stressful situation quick and seamless for us. Not only did they fix the issue, but they accomplished it with the lowest price possible for us. Their team is honest, quick, and very communicative. This service center has been such a blessing to us. Thank yall so much!

  Dorian Beebe
9 months ago
Even if I lived in Alaska, I would go to Courvelle Toyota to buy my vehicles. Rebecca goes above and beyond to accommodate all situations with no pressure. Do yourself a favor and check them out if you want a great experience.

  Lafnm
a year ago
Take your Toyota HERE. Not the other place. I ll tell you why.Patrick and Darren.I am hard to please to a fault - I admit it. And I actively try to maintain friendliness and professionalism. When I visit places to have a service completed.I ve taken my vehicle to a certain dealer for many years for service, and they recently informed me of a concern that they found would cost a significant amount of money to fix. It seemed pretty important when I was at this dealer. The cost to do the fix was significant enough to where I wanted to get a second opinion. I took my vehicle to Courvelle Toyota. Thankfully, I was welcomed by Patrick and my vehicle was swiftly brought in for service, and I did not wait long for them to diagnose the problem. They both assured me that by continuing regular maintenance, the concern could be monitored but at the time, there is no cause for concern. We discussed my routine maintenance and the more important things (transmission flush, spark plugs, etc) that needed attention in the next 90 days.I will be taking my vehicle for service here now due to the level of care I received.

  Kayla Stoulig
a year ago
Luck was on my side 2 years ago when I pulled into the Courvelle Toyota lot and was greeted by a member of their sales team named Derrick. He worked with me to buy my first new vehicle after a negative experience at Hampton, and there s no one else I d ever want to work with. He turned a stressful and daunting experience into a positive, pleasant one. I visited courvelle again yesterday and got to observe Derrick walk the talk AGAIN. He always makes sure all questions are answered and truly values transparency. I had the privilege of bearing witness to a live testimony from someone he helped and it was further reinforcement that he is the absolute best! Customer for life.

  Shayna Arakaki
9 months ago
What a lovely crew! I went to get my car serviced and they were able to pinpoint exactly what was wrong with my car and fixed it right up. I was able to drive my car home right away! Thank you again to the staff, great people and customer service. Will be back again when I need another service.

  Ninja__Hyper armed
8 months ago
A few weeks ago, an 80 year old lady went to Courvelle, to get a key made, at the dealership. What she encountered felt more like 1923, instead of 2023. Ross Ledoux a service writer, at the dealership was as blatant a racist, as the KKK was in their heyday. The dealership misdiagnosed her car and wanted to charge her $600, for a key cylinder, when all she needed was a key. I am a former shop owner. When i questioned this individual, and got him to contradict himself, he became angry and told me, to take the DAMN vehicle somewhere else. He also told an 80 year old lady, to never bring her car back. Pop a Lock proved their error, by coming out and programming a key, that has worked ever since. This is a salaried service writer, who feels entitled enough, to tell customers not to come back, but the exchange he had with me, on the phone, revealed his disdain for blacks, or maybe all people of color. I went in to discuss the issue, with d service manager Mr. Taylor. The talk we had, and the time i spent waiting, to speak to Mr. Taylor eased my fear, that it's not systematic racism there, and its just Ross Ledoux feeling entitled. People of color, if you are at this dealership for service, avoid this individual like the plague. He angered me, with disrespect on the phone, plus how he talked, and disrespected an 80 year old black woman. It was so blatant, i was willing to spend thousands of dollars to expose this company, if my meeting with Mr. Taylor, who called Ms.White and apologized, didnt go well. He informed her, she was a part, of the Courvelle family, and if she ever has a problem, bring it directly to him. I gurantee you, we aren't the first people of color, Ross Ledoux has disrespected, and won't be the last. This individual needs all kinds of training, especially racial sensitivity, and customer service. The fact that he's still holding his job, raises a red flag. Where there's smoke, there usually fire. His blatant disrespect raises such a big red flag, to d point, where I'm warning all people of color, beware of this individual, Ross Ledoux, when you bring your car, to Courvelle Toyota for service.

  Jane Chandler
6 years ago
Awesome service, great prices, got exactly what we wanted in less than a day. Go see Cindy at happy town USA!

  Lauren Berry
a year ago
We just completed the purchase of a Corolla Cross from Creighton Stanford. He located an uncommon color/trim for us within a few days, and we picked up the car a few weeks later. It was priced at MSRP without any additional markup, and there were no required dealer packages like nitrogen in tires, etc. Was in and out in less than 40 minutes to sign paperwork (Finance Manager did not hard sell any back office products), and have Creighton show us the car's features. Overall, the smoothest and least stressful car purchase ever for us. It is worth the drive to Opelousas if you live out of town.

  Mark Smith
a year ago
I just recently purchased a 1794 Tundra 6.5 bed. Outstanding customer service with Mr. Derrick Johnson and they stand by their slogan (No Mark Up). I had to travel 3 hours one way to buy it but I saved Thousands. I was in and out less than 30 minutes. Yes I pre-ordered my 1794. Derrick took care of everything and keep me informed of the delivery process. Great buying experience during and after the sell.

  Donna Menard
a year ago
I purchased a 2018 4 runner and have had a excellent experience with Courville. My husband needed a new truck and Courville was the first ones I called. Due to shortage of vehicles and a need of a truck we found one at another dealership. Bad idea. Should have waited until they had one. Derrick and the crew are the bomb. Will never go anywhere else.